Kitchen and Bath Etc.
Best of Houzz 2014-2017!
Bathroom Design, Custom Bathroom Vanities, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Floor Plans, Kitchen Design, Bathroom Remodeling, Kitchen Remodeling, Remodeling, Tile Installation
Aurora, Bainbridge, Bentleyville, Burton, Chagrin Falls, Chesterland, Gates Mills, Hudson, Mantua, Mayfield Heights, Moreland Hills, Novelty, Solon, South Russell, Twinsburg
Best Of Houzz, 2014, 2015, 2016Qualified Remodeler Top 500 in 2011, 2015 Cleveland Choice Award, Best Kitchen Remodel over $50,000Cleveland Choice Award, Best Kitchen Remodel under $30,000
I’m sorry that you did not get what you wanted. Again please let me explain to you our process. Meredith and myself invested the 40 minute one way drive to your house, and the one hour at your house measuring, surveying the project, and taking notes of what your wants and needs. We then returned to the show room and invested more time laying out and designing different options for your bathroom project. We were so excited to share with you what we came up with and made several attempts to get you to the showroom to review the designs and make material selection.
Unfortunately all you were looking for is getting a price. I’m not really sure what price you were looking for? for which design? And using what material?
We are a design firm and not a commodity
Store. We as a company believe that if the client is not interested enough to make the trip to our showroom to see all the work that we’ve done for them that we are not a good fit for each other and we would rather not do that project. I’m sorry that you feel you wasted your time with us, we however are glad that we had the chance to meet you and see your beautiful house. We wish you the best of luck in your project.
It was our pleasure to work with you and exceed your expectations.
We too feel it is a relationship that is created each time we design
and work on projects just as it was with you....
We appreciate your compliments and hope you enjoy your new kitchen.