







About Us
Awards
Winner of over 100 industry-related awards including: Winner 2019 Georgie Awards –Grand Georgie for Customer Satisfaction https://www.myhousedesignbuild.com/awards/ Certifications Green Builder Baeumler Approved CHBA Certified Residential Builder & Certified Renovator
Category
Business Details
Business Name
My House Design|Build|Team
Phone Number
(604) 265-9733
Website
Address
160 - 19929 84th Avenue
Langley, British Columbia V4N0A9
Canada
Typical Job Cost
CAD $50,000 - $2,000,000+
Followers
1,269 Followers
Services Provided
New Home Construction
Custom Homes
Home Remodeling
Home Additions
Home Extensions
Energy-Efficient Homes
House Plans
Multigenerational Homes
Guesthouse Design & Construction
Green Building
Project Management
Home Restoration
Floor Plans
Universal Design
Sustainable Design
Site Planning
Handicap-Accessible Design
Structural Engineering
Custom Home
Areas Served
Aldergrove
Anmore
Barnet
Belcarra
Burnaby
Cloverdale
Coquitlam
Delta
Gulf Islands
Hastings-Sunrise
Ioco
Ladner
Langley
Lion's Bay
Maple Ridge
New Westminster
North Burnaby
North Surrey
North Vancouver
Okanagan
Panorama Park
Pitt Meadows
Port Coquitlam
Renfrew-Collingwood
Richmond
Surrey
Tsawwassen
Vancouver
Vancouver Island
Walnut Grove
West Point Grey
West Vancouver
Whistler
Yaletown
Such a pleasure working with my House! They helped us maximize space in our kitchen and create an outdoor living space that our whole family can now enjoy. Would highly recommend !Read Full Review
46 Reviews for My House Design|Build|Team






The My House Team

The My House Team

The My House Team

The My House Team

The My House Team

The My House Team

The My House Team



The My House Team










While we take responsibility for a client’s experience with us, we feel clarity from our perspective is warranted as to this review.
1. This client purchased an older 1950's home during the high-pressure market of the summer of 2016. At this time people were purchasing homes without the due diligence of complete inspections. Additionally, this client had not lived in the home to fully understand what was working or not working. Their budget was not set out in our contract. However, we did write into the contract a calculation table of approximate cost per square foot to renovate the interior, exterior, and addition to the home. Further, they indicated that they wanted to do all the inside finishing themselves as they own a millwork company and had the experience to complete this part of the project.
2. We suggested that before jumping into design and plans for permits, which would result in figuring out the cost later (which might be greater than they could afford), that we would do a "feasibility study". This would include a 3rd party inspection of drainage, roofing, mechanical and other general house conditions. During this time the client was eager to move ahead with some preliminary designs as they were renting and wanted to start the permit and subsequent renovation process as soon as possible.
3. After obtaining a survey to verify what the city would allow for additions we drew the as-built floor plans. We proposed 2nd & 3rd floor additions and alterations along with options for outdoor covered living space.
4. We prepared a report that had a complete detailed cost breakdown with options. This totalled $480,000 which was within the square foot calculated estimate we gave them before contracting. We completed this report 2 weeks after they closed on the purchase of their property.
However, at the time of presentation a summery page was given that showed a total of $240,000.
5. The next day it was realized these two documents didn't match up and we immediately called the homeowner to arrange to come to their rental home. We explained what had happened on the two pages, the husband who owned a millwork company said he had already seen the mistake and realized what must have happened.
6. This error was a simple clerical mistake made on 2 pages that the client was immediately notified of. Had we not made this mistake, the total cost with all the options the home owner asked for would not have changed. This was a large, full house re-build with 1000 square feet of new construction. In addition to this it had a lot of existing conditions unknown to the homeowner at the time of purchase, needing to be remedied.
7. When we billed the client for our services, we did so exactly as we had contracted. We laid out what the survey and 3rd party inspections would be and the approximate cost for the as-built drawings and proposed drawings for renovations.
8. Our goal during this phase is not to make a profit, but to accomplish the goals the client has asked us to. In this case, we believe we accomplished those goals. Our main goal is to discover, ‘is this project feasible to accomplish their needs and desires with a budget they can afford.’
9. When we last met with this homeowner, we said we would be happy to come up with other alternatives for them. We never mentioned any additional costs to do so. But they hesitated as they indicated that perhaps this house was not going to meet their family needs and they even mentioned potentially selling it and looking for something else.
10. They then contacted our team and told us they no longer needed anything further. They came into our office and we gave them all their drawings, elevations, and hard copies of reports. We concluded our account which included them signing off saying they were satisfied with all finances. We refunded them a portion of their deposit after deducting the costs we agreed to. At no time, did they indicate dissatisfaction with our team, but just a disappointment that what they had wanted to do was beyond their financial ability. They even told us that when they were prepared build their dream home, that they would be back in touch.
As a team, we have learned from this instance, and we do not expect to repeat any of the steps that led to this client’s dissatisfaction. We still hope to meet with this client to resolve their concerns.








Frequently Asked Questions
We published these FAQs to your profile. It may boost visibility in AI-powered search results, like ChatGPT, to help homeowners find you faster.
Yes, as a full-service design + build team, we handle all aspects of your new home construction, including comprehensive project management. This means we take care of all necessary permitting and inspections to ensure a smooth and compliant building process for you.
Absolutely! We specialize in building fully custom homes tailored to your unique vision and lifestyle. As an award-winning design + build team, we've been crafting custom home projects throughout Greater Vancouver and the Lower Mainland for 20 years. Let us bring your dream home to life.
Yes, we absolutely build new homes from the ground up. As a full-service design + build team, new home construction is one of our core services. We manage the entire process, from initial design and site planning to the final touches, ensuring your new home is built to the highest standards.
Yes, we absolutely assist with site planning, which is crucial for a successful new home build. While we don't directly sell lots, our expertise in site evaluation and planning can guide you in making informed decisions about your property, ensuring it perfectly suits your custom home design.
As an award-winning, full-service design + build team specializing in custom homes, we are dedicated to delivering exceptional quality and craftsmanship. Our focus is on creating unique, high-quality residences that reflect our clients' discerning tastes and provide lasting value.
FAQ content may be generated based on the Pro's Houzz profile and website.
13 Ideabooks
My House Design|Build|Team Average rating: 5 out of 5 stars |





















