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Kohler

Kohler

Average rating: 4.6 out of 5 stars43 Reviews
Kitchen & Bath Fixtures
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About Us

Kohler leads the way in design, craftsmanship and innovation. Kohler's product offering spans across all price points, offering consumers a wide variety of options in kitchen and bath fixtures, faucets, and more.

Awards

National Association of Home Builders HBRA of Central Connecticut HBRA of Connecticut

Category

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3 Projects

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Business Details

Business Name

Kohler

Phone Number

(800) 456-4537

Website

www.us.kohler.com

Address

444 Highland Drive
Kohler, WI 53044

Followers

3,565 Followers

Socials

Find me on FacebookFind me on XFind me on LinkedinFind me on my blog or other site

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Services Provided

Sink Sales

Shower Sales

Toilet Sales

Faucet Sales

Kitchen & Bath Fixtures

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Areas Served

Nationwide

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Credentials

14 Houzz Awards
Best of Houzz 2023 - Design
Best of Houzz 2022 - Design
Best of Houzz 2022 - Service
Best of Houzz 2021 - Design
Best of Houzz 2020 - Design
Best of Houzz 2019 - Design
Best of Houzz 2019 - Service
Best of Houzz 2018 - Design
Best of Houzz 2018 - Service
Best of Houzz 2017 - Design
Best of Houzz 2016 - Design
Best of Houzz 2015 - Design
Best of Houzz 2014 - Service
Best of Houzz 2012 - Service
3 Houzz Badges
Houzz Influencer
Recommended on Houzz
100,000 Ideabook Saves
3 Affiliations
National Association of Home BuildersHBRA of Central ConnecticutHBRA of Connecticut
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Write a Review

43 Reviews for Kohler

Greg and Jodie Armer
Greg and Jodie Armer
Average rating: 5 out of 5 stars
Wow, what a great customer service experience! In today's times it is so unusual to have a good customer service team, reach one of the team quickly, and talk with someone who knows the product and takes time with you to be sure your question is resolved. I experienced that today with Jessie, a customer service rep for the faucet line of Kohler. She was easy to work with, spent time to help us research a parts question, and confirmed everything in a follow up email. We will definitely use Kohler again.
Rob Ahern
Rob Ahern
Average rating: 1 out of 5 stars
I remodeled my kitchen and two bathrooms a few years back. I installed Kohler products throughout. Recently I noted that one of the faucets in one of the bathrooms was losing its finish. The same issue happened last year with another faucet and Kohler replaced it under the product's lifetime warranty. When I contacted Kohler for warranty service last week, my request was denied. The customer service representative told me that after reviewing my picture I sent, that the problem was not a defect, but an "environmental issue." What does that mean??? We never use chemicals, clearly this has happened before, and now they won't send a replacement. When I inquired again about "environmental issue," crickets. No response at all. I am not impressed with Kohler at this point, and will swap the two faucets out for Moen, who has treated me well in the past. I am going to post this on my Facebook feed, and make sure that my 1233 friends and public users of Facebook know that Kohler does not back their products. Shop else where.
MH
Mike Hall
Average rating: 1 out of 5 stars
Wow! Middle of a pandemic, work stopped on construction projects, and no change to the Kohler return policy?! Past 45 days and no exceptions, no returns of unopened merchandise. Sad.
GE
Gary Eich
Average rating: 5 out of 5 stars
Great products and they stand behind the lifetime warranty, no hesitation. Sent them pictures of a problem in a 15 year old faucet, and they sent a new one! Can not beat that!
Indigo Remodeling
Indigo Remodeling
Average rating: 5 out of 5 stars
My customers really like the sleek and modern look of the plumbing fixtures we selected. The product helped us achieve the look we wanted.
shawn gold
shawn gold
Average rating: 5 out of 5 stars
Have a bunch of higher end Kohler products. One of them broke. About 10 years and could not find receipt. Called up Kohler and they replaced it free of charge as per their lifetime guarantee. Super pleasant customer experience and fast services. I am an even bigger fan!
R Peter Zullo
R Peter Zullo
Average rating: 1 out of 5 stars
I ordered the real rain piano for my shower from Bender plumbing show rooms not New Haven on 4-7.I was just told today that I could take four months to receive it. Why does anyone sell a product that they can’t get? We have already rough plumbed all the parts to it and now we can’t finish until August!! Bender and Kohl’s both have horrible customer service!
Master Plan Builders & Master Plan Design
Master Plan Builders & Master Plan Design
Average rating: 5 out of 5 stars
We have been using Kohler products for many years and have have great success with the longevity and performance from their products across the board. Our customer love the innovation and style that Kohler brings into their homes!
Stephanie McDowell - Designer
Stephanie McDowell - Designer
Average rating: 5 out of 5 stars
I just remodeled my bathroom and put all Kohler fixtures (except faucet & sconce). Everything came out beautifully and I'm thrilled with the quality and look of my new bathroom.
LaBonte Construction
LaBonte Construction
Average rating: 5 out of 5 stars
We use their products on many of our projects. We are installing their DTV+ system right now on a steam shower and their contractor support has been great.
Beckony Kitchens & Baths
Beckony Kitchens & Baths
Average rating: 5 out of 5 stars
Kohler is an "always dependable product and company". They show the world how to do this right. Thanks for being a "tried and true" answer to every great project.
JK
Jacinta Kavanaugh
Average rating: 5 out of 5 stars
We love our Artifacts faucet! It is quite the show piece. My cat thought she would model it. The polished chrome is beautiful!
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Frequently Asked Questions

We offer product warranties on our fixtures. You can find detailed information regarding specific product warranties and terms on our website under the "Parts & Support" section, or by visiting assist.kohler.com/en/warranty for comprehensive details.

We offer an extensive range of kitchen and bath fixtures, including various styles of bathroom and kitchen faucets, sinks, toilets, bathtubs, and showers. Our selection covers everything from smart home fixtures to cast iron sinks and Artist Editions, ensuring a wide variety of options for your home.

Yes, we absolutely carry smart plumbing fixtures! Our smart home collection includes innovative Smart Showers, Smart Toilets, Smart Toilet Seats, and Smart Baths, designed to enhance your daily routines with advanced technology and convenience.

Yes, we are committed to sustainability and offer a variety of water-efficient fixtures. You can find products with 'Water Saving Design' and specific WaterSense® certified faucets and showerheads in our collections, helping you conserve water without compromising performance.

Yes, we can certainly assist with sizing and specification guidance. Our website provides detailed 'Installation & Specifications' and 'Technical Specifications' for professionals. Additionally, our KOHLER® Store associates are available to offer product selection and design assistance to ensure you choose the right fixtures.

FAQ content may be generated based on the Pro's Houzz profile and website.

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30 Ideabooks

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343 Comments

Commented: what is the priceInformation on product and pricing on the Veil Intelligent toilet can be found on the Kohler website please link here: Veil Intelligent Toilet
November 26, 2017
Commented: Help! new Kohler Underscore BubbleMassage tub came leaking twice :(Hi dottycat, we're sorry that you're having issues with your bathtub. We'd like to work with you on this. Please email our customer service team at KohlerCustServ@Kohler.com. Thank you!
March 15, 2016 in Bathrooms
Commented: Love the sinkCast iron. Check out our Whitehaven collection. http://www.us.kohler.com/us/search/searchResults.jsp?enableRedirect=true&all=true&filter-products-type=false&filter-parts-type=false&fil...
July 22, 2015
Commented: What is the floor?Flooring is Calcutta Borghini 3x6 Brick Bond
July 20, 2015
Commented: Wall color?Walls are Benjamin Moore paint #2088-60 Fruit Shake, Aura Bath & Spa matte
July 20, 2015
Commented: Can this cabinet be recessed?Includes mounting hardware for surface or recessed installation.
July 17, 2015
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