The clicking is it trying to ignite the gas. Turn the burner to High to get it started and watch out that you have too much air flow or a strong breeze by the burners that is blowing the gas away from the igniters. Perhaps you have grease buildup on the burner that is blocking a gas orifice so the igniter isn't getting any gas. If all else fails, use a match.

I have a GE Monogram 6-burner range. I used a mixture of baking soda, Thieves cleaner (made by Young Living and it is all natural with no toxic smell) and YL lemon essential oil with a little water. Young Living products are available through a distributor (which I am). I used a lot of elbow grease and a plastic scraper I had from Pampered Chef. I let the mixture sit on the tough spots for 10-15 min. It took me a couple of hours to clean it because I had not cleaned it thoroughly since I bought it two years ago and now it looks almost brand new!!! I wish I had a before picture.

Hi Jennifer, Thanks for your advise on cleaning this stove top. I have the same one. how did you get your burners apart? did you turn the gas off before attempting to dismantle them?

Hi Jennifer, how did you clean the burner heads and caps?

My grates seems to be cast iron and not enameled.

My Range is only a couple months old but I can’t seem to get the burner heads cleaned.

What has worked for others?

thanks!

My burner heads are rusting and I've only used my range 4 times so far. It was just installed. Are these bad burner heads or how can this be fixed? Has anyone called GE about this to find out why this happens?

This is why I'm getting induction. haha

We are sorry to hear this. Would you please email us at eresponse@geappliances.com so we can look into this for you? Thanks.

Wow, I've had my GE Monogram rangetop for over 4 years and it never got that dirty. If you clean it after using it every day or two it stays beautiful. I use Bon Ami to clean it if there is any stuck on food, and no scratches but it cleans off all the grime.

I have the GE Monogram 6 burner cook top and I used easy off oven cleaner to clean the gas burners. The easy off took off the silver finish and now I have a spotty pewter looking mess.

I figured out how to clean these burner heads! I too used Easy Off because the store I bought it from (Friedman’s Appliances) suggested it and I had the same problem, it was a complete MESS. I bought a heavy duty stainless steel wire brush (like the kind you would use on an outdoor grill just smaller) on Amazon. Its made by Maxman. I scrubbed them hard and for a LONG time. They went back to shiny silver. They look brand new! I think there is some kind of initial burn off oil that rusts easily when first used or has any water contact. Now that I’ve scrubbed them a lot, they rarely ever discolor and if they do, I just scrub quickly again with the wire brush. I’ve replaced the brush once because it doesn’t work as good as it softens up from use.

Hi Jen - can you post the link you bought the wire brush? I am having the EXACT same issue with my burner top. Only used a handful of times and dark looking rust on it.

Hi Elizabeth- here is the link. I barely have to scrub mine anymore and they’re shiny silver. Just every once in a while. I only use the brush with the harder bristles but I wasn’t able to find it on sale by itself. I scrub with a little dish soap or just plain water. I tried bar keepers friend like some suggested and it put spots in my brand new stainless sink :( so I don’t recommend that either. Let me know if you have any other questions.

https://www.amazon.com/dp/B07QPWSNGR/ref=cm_sw_r_cp_api_i_Z3VOFb0BMJHNA?_encoding=UTF8&psc=1

I've been trying all different types of degreaser and cleaners, steel wool etc. I had a repair person out for another issue, and I asked how to keep these clean and he just shrugged his shoulders.

I am going to order the brushes! Thanks for the info.

Hi Cindy- I asked a repair man too and got no answer. I had to scrub them forever the first time with the brush. And now just a good scrub every once in a while when a stain shows up. I only use the brush with the silver bristles. The other one isn’t hard enough. I was soooo happy to find a solution because I like everything to look very clean haha. Good luck!!

8 months old and use every day :)

Thank you ordering now! As I’ve moved to other burners it’s starting to do same thing. Pretty disappointed since I’ve only had the range for 4 weeks!

Yes same thing happened to me. Just scrub a long time for the first initial scrub of each of them.

Bar Keepers Friend. Let it sit a few minutes on a wet surface. Light scrub. Don't wait until its a PROJECT.

Natural cleaners rarely clean much of anything. You won't be toxic from Bar Keepers friend, which is pretty amazing stuff. The powder, not the other. All you should need is a steel wool pad. and that.

Presto.

( nothing puts "spots" on a good stainless sink., let alone BKF

Oh I did plenty of bar keepers, as well as baking soda and toothbrush, which was what GE recommended to me.

The stainless brush came yesterday and I just got it all off one of them!

another head turned spotty yesterday after using the burner to make French toast. I wonder if it’s a butter splatter issue that causes it? It immediately looked like a cheetah!

These are 2 of them.

Trust me, I LIVE by bar keepers. It’s my favorite! And if didn’t do anything for it

But honestly I should have to put this much “work” into a brand new $11,000 range! Pretty disappointed in Monogram right now

Not ONE of my client has or ever had this issue.

If you want a razor blade type top? You need NO raised burner of any type.

Life is about using any given thing- it's not ever really about 24/7 perfection. I don't even know of a client who seeks end of the day every day perfection, they clean and de grease. It's a range.

More perfection than that? Wet them sprinkle liberally with BKF and come back in the morning.

Stare at the perfection before you cook bacon? : )

Not certain your cookware. .............perhaps the material and bottoms are an issue.

Really Jan?

I had a dual fuel Jennair at my last home, that was WAY LESS Expensive and I was able to easily keep it clean for over 10 years. The grates and the burner heads on my Momogram a PIA to try to clean / looking nice. I am also disappointed. I too spend way to much time cleaning.

I've already had a service call on it, and the service man told me to make sure I keep the extended warranty. I've had mine for 18 months, with over 6 months not using it because we were out of town.

Elizabeth- I think it’s some kind of burn off oil in the manufacturing because anything I cooked on it caused it to look rusty. I even ordered a new burner head from GE thinking I got a bad batch, but the same rusty thing happened. Once they are scrubbed, which you’re right is a very tedious process, it’s not happening to mine anymore. I had to scrub the ones I hadn’t even used yet too. The only reason I came up with a burn off oil idea is because when I scrubbed them they had this weird smell. And then when I got a new HVAC, the guy told me initially there would be a burn off oil smell when we ran it and it was the same exact smell. Anyway, I’m glad it’s already worked for one of yours! :)

Well Jan I’m glad your clients don’t have issues and don’t expect perfection from a brand new item.

I am a perfectionist and neat freak, so yes, I like things to look perfect and nice. Feel free to unfollow if you’re not going to be helpful

Brand new $11K item that is! I'm a super neat freak and clean my range every day after use. To not be able to clean it especially when brand new was beyond irritating to me. I will say that I absolutely love this range and all my monogram appliances now that I've solved this problem. And the problem that the first dishwasher they delivered was a complete lemon that leaked and died after 3 weeks of use.

Thanks for this thread, friends. I have another issue. I'm having rust spots on cast iron grates on the cooktop. Some are just on the surface, but a couple are starting to pit. Anyone else have this?

Hi thanks for the recommendation for the silver brush, I had my range for a week and all the burners started spotting :( I was so disappointed , I tried bio carbonate, bar keepers and nothing worked. The steel brush does get it all off but leaves scratches. Has anyone found that the scratches have reduced the performance of the burner in anyway?

Also what are your recommendations for burner head cleaning?
GE recommends putting the grates in the self-cleaning oven but I can’t find anything for burner heads. Look forward to hearing your recommendations.

If you scrub it long and hard enough, the scratches go away. The performance of mine has been great! I just use a sponge to clean the burner heads.

I put the grates into the dishwasher and the longer grate holders into my sink and let it soak with dishwasher tabs for a few hours. Also, dawn Powerwash works amazing on the burner heads with some elbow grease and I started using Easy Off Heavy Duty on the stove to get burnt on food off. Works amazing.

Hello I have GE monogram 6 burner cook top snd see some scratches on the black area of the cook top. how can I remove those scratches. Any advice is appreciated.

Too bad--someone used a very abrasive cleaner on it. Not sure if it can be repaired easily--perhaps contact GE.

As above. You can't get them "out" . You scraped off the finish. Polish it up with Bar Keepers Friend, put the grates on and don't obsess.

Burnt food needs an overnight attack - not a sledgehammer : )

Hi @HU-911378301, underneath the grates is a black porcelain enamel surface. Spills can be cleaned with dish soap and water as soon as the cooktop cools. For burned on food soils, the porcelain enamel surface can be cleaned with baking soda or a mild cleaner that the manufacturer recommends for use on porcelain enamel surfaces. Cleaning properly can remove the appearance of most minor scratches; however, there is not a way to remove or repair deep scratches in the cooktop.

Thank you for your replies. I have contacted GE, will have to wait and see. May be repainting in the porcelain world work?

I left barkeepers friend on the porcelain black surface for about 20 minutes and it left a hazy spot. First time in the many years of using BKF that any negative thing occurred from its use (and I use it for a lot of cleaning).

To remove the haze I used rubbing compound (from auto store) and the finest steel wool I had, I think it was 000. It took the haze off after a while. I am sure it would also work for removing scratches. Be patient, let the product do the work, don’t force it.

As for the burner spots, can’t wait to try the stainless brush. They have been driving me crazy for months!!

@Patrick Tokar

Hi there,

We’re sorry to hear about the issues that you’ve had with cleaning your cooktop, we can understand wanting to keep it looking as new as possible for as long as possible. If you’re seeing water or white marks on your cooktop, we’d recommend using a product called CeramaBryte. This cleaning product is great for keeping your cooktop clean. When using CeramaBryte, we’d recommend using a microfiber cloth to avoid scratching your cooktop’s finish. You can then use a dry cloth or paper towel to remove all of the cleaning residue. There is no need to rinse; however, it is important that you do not heat the cooktop until the cream has been cleaned off.

Hope this helps!

I’ve had my monogram six burner gas stove for 11 years. It’s a great stove but horrible to clean if you let it go. Whatever you do don’t put the burner heads in the oven to clean them. Mine are horribly discolored now. I will try the wire brush. I’ve used a magic eraser to help clean off some of the burnt on stains of my porcelain cooktop. Still takes a lot of elbow grease. I will try barkeepers friend too, w

BAR KEEPERS FRIEND. Don't let it go. That's true of ANY cook top

I use Bon Ami on my GE Monogram cooktop. Takes off any dried on food, but doesn't scratch. Haven't tried BKF yet.

Dawn Powerwash is also extremely effective I have discovered.

Dawn Powerwash is the bomb, what an amazing product for getting the food, grease off. Then use CeramaBryte to shine it up.

Agree this stove is a total PITA to clean …. Way too much work for such an expensive stove

I read jenbrodehl comment about brushing the burner heads with a metal brush but asked my husband for ideas 1st. He got his Drimmel with an extra fine buffing head out and it cleaned it a snap. Run it on low speed. Best of all he cleans the burner heads

Did you use the Drimmel on the silver rim of the burner? I cannot get those clean. 1 stays clean no matter what but the other 5 always dirty. Makes no sense

I’m still using the brushes (from above comments) and I only have to clean them every once in a while now and they stay shiny silver. I want to try the drimmel too but we don’t have one yet.

For those wanting to clean the brass burners, I used Flitz Polish. I sparingly rub on the burners with the polish, wipe with a paper towel after 3 min. Then I rinse with soap and water. Hope this helps someone, as I am OCD and was determined to keep the brass burner looking it’s best.

Came on here to say I had the same issue with the silver rims of the gas burner heads staining from day one as well. Based on the advice on this thread I did use a Dremmel tool with a steel wool brush attachment and it worked wonders—they are silver again with no stains—it did not hurt the finish at all. make sure to wear eye protection when using the Dremmel!!!