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kitchendetective

What browser are you using for iPad and iPhone?

13 years ago

Having had intermittent, and now seemingly permanent, problems logging on to GW on my iPhone and iPad, I have been complaining in the Computer Help forum. Someone suggested I switch to Chrome. I did that on the iPad, following which GW did not even ask me for a log in; it just let me post. Is anyone else having similar issues? I have all the most recent updates in place, but the problems started before the most recent updates and persisted after.

Comments (30)

  • 13 years ago

    I don't use my ipad much. Use my iphone more when out and about, still prefer my laptop at home. I use Safari.

    tina

  • 13 years ago

    Ipad here. Safari. I have had no problems.

    ML

  • 13 years ago

    I'm using Safari on my iPad with no issues, but like others, I prefer browsing using a larger screen and use FireFox on my PC. I love the ad blocking.

  • 13 years ago

    I use Safari on both my iPad and Macbook. Haven't had any problems.

  • 13 years ago

    Safari - what kind of problems are you having?

    I had some kind of problem logging into GW once that seemed to be resolved by making sure cookies were enabled. Then another time I had same problem and turning the phone off and on and then going to the URL again fixed it. I never shut my phone off and sometimes it needs to be turned off to clear up various "problems".

  • 13 years ago

    I also use safari on desktop, ipad, ipod touch. No problems here.

  • 13 years ago

    iPad-Safari. Is that the only type of browser iPads use? They had an IOS update yesterday. The iPad IOS updates always make my iPad run faster.

    There are times I can't get online, but that only last about 30 seconds.

  • 13 years ago

    I was on Safari when I started having these problems. I try to log in, enter my info., and get a message that I need to log in. Happens over and over. Now iPad works for GW log on in Safari and Chrome, but iPhone works in neither. GW is the only site where I am having this issue.

    This post was edited by kitchendetective on Thu, Jan 31, 13 at 19:17

  • 13 years ago

    I've had issues logging onto GW in the past it suddenly resolved itself. I think, however, it was on GW's end, not the browser.

  • 13 years ago

    Kitchendectective, go to the settings>safari and reset it or delete cookies and cache.

  • 13 years ago

    Writersblock,
    Someone on the Computer Help Forum suggested that last night, but it did not help. I just tried it again to make sure, but there's no change. Just gives me the log in fields all over again. Is this because it's an old (old being 2 years) iPhone on 3G network? I never had any issues until a couple of weeks ago. Then they were intermittent, but increased in frequency. Now I cannot post using the iPhone at all. However, I have had no problems with other sites that I use frequently. Have I entered the Twilight Zone?

  • 13 years ago

    Well, you should get the log in fields the first time after doing it--you're deleting all the cookies that store the information about sites you visit, so you should have to reenter the info one time.

  • 13 years ago

    I am not referring to just after the cookies and cache are cleared. This is what happens immediately after I enter the user name and password and press log in. No error message, nothing. Just the reappearance of the same screen asking for user name and password.

  • 13 years ago

    Have you tried settings>safari>advanced>website data>remove all website data? (This will reset safari to its original state--you will lose all data from all visited sites.)

  • 13 years ago

    oakleyok, thanks for the heads-up re: IOS update! Hadn't gotten a pop-up/alert on either my iPhone or iPad about it. Went into settings, and updated on both.

    Thanks!!!

  • 13 years ago

    Yes, I tried that, but it did not affect the problem.

  • 13 years ago

    You are having the same problem I had - it suddenly appears for no apparent reason. I managed to get it to go away with the above actions.

  • 13 years ago

    I use safari on both, and have never had a problem.

  • 13 years ago

    Now I cannot log in on iPad or on iPhone.

  • 13 years ago

    Hmm, I've never heard of a reset not fixing any unique site problems unless the site itself remains broken, sorry. It's particularly odd that it happens on both devices. You might try going somewhere else with wifi like your local library or panera or starbucks and logging in there. Do you have the same problems on their network? (I've been assuming through all this that the problems are with wifi and not 3G, incidentally.)

  • 13 years ago

    I just entered my home wifi password for the southern node (we have three nodes, but I find the passwords are a royal pain) into the iphone and the phone accepted my log in information. I have been using 3G all along. I am now going to retrieve my iPad and see what happens with it. In the meantime, why would the 3G network become problematic over a two week period?

  • 13 years ago

    Now the iPad is allowing the log on also, but I have done nothing to it.

  • 13 years ago

    In my limited experience, 3G is often problematic. It's best not to use it unless you must, like in the car, or for those features which only work on 3G. It also saves you bandwidth to use wifi when available.

    It's possible that your 3G was running slow and timing out before the information made it to the site. Where I live, theoretically we have 3G on all networks and 4G on some, but in reality we're usually on the Edge network or equivalent, which makes it more or less impossible to use it for anything more than text email.

  • 13 years ago

    I just had same problem again. Shut phone off and back on and closed previous GW window and reopened and no need to login at all. I did happen to turn on wifi at the same time though I've had same problem/solution when I had no wifi access. I have 4G - not sure how that compares with 3G

  • 13 years ago

    If I go from one part of the house to another, I have to switch nodes and enter another cumbersome password. That is how I got in the 3G habit--and this is a ranch, so when I go outside . . .

  • 13 years ago

    Here's another update on my experience with this. Got the login screen again today. Tried just turning wifi on - reentered GW and login screen gone, no need to login. So there does appear to be an issue with whether you're using wifi or not. Weird...

  • 13 years ago

    Relieved that I am not the only one! I just use wifi when I am at home now.

  • 13 years ago

    Weird, exact same problem on iPad - wouldn't let me log in. Just an endless loop, telling me I had to log in. I tried Chrome, didn't help.

    I just tried what was suggested above, turning on wifi, and, as you can see, it let me log in and post.

    Weird.

  • 13 years ago

    Both devices have stopped allowing me to log-in again. This after the iPad did start allowing log-in and worked for about a week. I have just accepted that I am in The Twilight Zone and shall remain there as a fairly well adjusted alien in Technology Land.

  • 13 years ago

    I think GW has a problem - though when I contacted them about this they told me the problem was something with my OS and/or device. Don't have any similar problem with any website other than GW. It's very annoying.