Notice the two ratchet "dogs" on the puller. One has a release that can be set. You no doubt use it to pull the cable out off the spool, right? Then manually operating the two dogs and the main operating lever, the puller can be slowly used to play out the cable with a load on it. One notch or a few at a time.

Dynamic Door Service can repair any garage door torsion springs, broken garage door cables, out-of-track doors, broken rollers, bent tracks and more! We can repair residential as well as commercial garage doors and get provide 24 hour emergency garage door repair service.

We always provide a written estimate that is signed before work is done, fully explaining what we'll do in easily understandable terms. When the job is completed, we walk you through and show you services were done. You can be confident that your door was fixed right! We stand behind the job with the industry's best warranty and our 24 hour call back policy.

Phoenix Garage Door

Here is a link that might be useful: Phoenix Garage Door Repairs