Just installed a stainless steel washer and dryer about 2 months ago. Miele W3035 washer and T8005 dryer. Occasionally when my finger/hand touches both simultaneously during laundry transfer from washer to dryer, I get a nasty electrical shock. This is not a single static shock, but a strong electrical shock as if I have put my finger in socket. They are both switched ON but not running.

The dryer is a 220V machine and the washer is a 120V. The machines are not in contact with each other. This is a replacement set for a previous white enamel Miele washer/dryer set that were both 220V.

They sit on laundry stands on a dry tile floor.

Can anyone here with offer a plausible explanation of what could be happening? I will contact their service department, but would like to get as much info possible as their service technician may not be profiecient with electrical issues. I have never heard this happen to anyone.

As a layman knowing only the simplest basics of electricity, I can only assume there is a bare wire touching the inside of the machines stainless steel that is causing connectivity when both machines are touch at the same time.

I had hoped the problem would go away, but a got a real zinger tonight when transferring clothes from washer to my dryer that made my hair stand up. Any feedback would be greatly appreciated.