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Is this an acceptable granite counter repair?

10 years ago
last modified: 10 years ago

I have recently had river white granite counters installed. I knew there would be a seam, however on the front edge right under the seam, it appears that a chunk of granite was broken and filled in with epoxy. I called the installer and they are coming back out tonight to see if he can fix the color. I think such a large chunk broken off of the front edge is unacceptable and would expect a new counter portion to be installed. Is that unreasonable? My thought is that even if he can more closely match the color pattern to make the repair undetectable, isn't that portion more prone to future damage or is the epoxy prone to fail at some point? Any advice?

Kitchen · More Info
Kitchen · More Info

Comments (23)

  • 10 years ago

    I wouldn't be happy but can't tell you if it would be a problem in the future.

  • 10 years ago

    I'll let others chime in on durability of the repair but in terms of seam matching that is about a 10/10 and seam quality is about 10/10. Even the repair is great other than the blotch of white. I can't even see it in the wider angle picture. If the durability is not impaired I would pass on this one and be really happy with what you have. Looks like you have a master fabricator. Were those slabs computer matched? Are you sure this white blotch is not the natural variation in the granite ? There are other areas that are quite white as well.

  • 10 years ago

    I am pretty happy with the seam, especially the color they used to fill it. The slabs were not computer matched that I'm aware of. The installer didn't really comment on what the spot was on the front edge, but just said he would be out this afternoon to try and match the color better. That indicated to me that it was in fact a fill of a chip. I admit that I didn't even notice the spot until hours after the installers left so it does blend in quite well. I just never paid any attention to counters and seams before and am more concerned with the longevity of the repair. Thanks for the input. You definitely put my mind at ease about any concerns I had with the actual seam.

  • 10 years ago

    Your counters look fabulous. I don't think the repair would bother me, and I'm sure I wouldn't risk having anyone try to fix what is already so close to perfection.

  • 10 years ago

    I buy marble tile with filler. It's normal for the product. Wears fine. Your patch looks GREAT...blends well....

  • 10 years ago

    I think it looks good, and I would not risk the rip out for that. You have a good seam, too. I think your guy knows what he is doing. Beautiful counters! Congrats.

  • 10 years ago

    I wouldn't have noticed without you pointing it out. Your counters are beautiful btw. I had to look three times at the far away pic to locate the seam (they did awesome on the seam, lining up the pattern of the stone).

    I can understand your concern though about the chunk. Maybe you can get something in writing stating if there are issues with the chunk then they'll fix the issue (?)

    I have a tiny hole/crack in my granite in the sink cutout. I noticed it the day it was installed and freaked. I worried for days about it too. 5 years later it's still there and no issues. Hopefully your chunk will be the same.

  • 10 years ago

    However ...it should NOT have happened. And, further, they should have TOLD you they did it during fab of the slab. It is this last part that would really Jack me up!!! They hid it.

    I would use it as a negotiating point ...either replace by expensive countertops or hit me a discount.

  • 10 years ago

    I agree re the seam and repair ...pretty nice job ...don't let that deter you from some satisfaction.

  • 10 years ago

    Your seam is beautiful and the way the pattern aligns, I think you might risk that if you force a change in the slab for the chip. Hopefully he can better "pattern" the fill and make it disappear more - but I am pretty sure I'd just leave it.


    Is that Glacier white - with some garnets in it? If so - I love it and am planning on using it in a couple areas in my home - I love the garnets!!!!!

  • 10 years ago

    I had to look at the zoomed out picture three times to see either the patch OR the seam. I know if it were me, I would see nothing but that what patch for several weeks, and then I wouldn't ever see it again. Nice seam! I wouldn't risk tearing it out, plus I honestly think it would be wasteful to do so. (That said, I have seen some hack jobs posted by others here that would keep me awake at night, but this isn't one.)

  • 10 years ago

    The repaired section and seam is stronger than the unprepared stone. You have zero gripe with this work at all. It's great.

  • 10 years ago

    Looks. Perfect.

    the epoxy will be stronger than the granite. I see no issue here, and would never notice it.

  • 10 years ago

    jannicone, I have River White. I think it's very similar to Glacier White but Glacier White wasn't available anywhere I looked around here (Philadelphia suburbs). Maybe it's a regional naming difference?

    Thank you everyone for the reassurance. My mom stopped by to see the new counters today and tried to find the spot without me pointing it out and could not. The fabricator did come back today and said if he added gray to the repair he thought it would stand out too much. After we all stared at it for a few minutes, we all agreed to just leave it. I'm sure we will accumulate more offensive chips or scratches or stains in the future so I'll try to save my belly aching for that. Yes, I would have expected a heads up from the installers but can't change that. It's a lot of money and expectations can run away from you with stuff like this. I do have to remind myself that it is a natural stone and that's what happens to it sometimes. At the end of the day, I got an amazing deal and love the counters overall. Thanks again!


  • 10 years ago

    Too bad you're not in the Philly area!

  • 10 years ago

    We all wish Joseph were in our area at various times. :) Looks great to me. DH and I couldn't spot the mark on the zoomed out pics right away either. I'm also disturbed that they didn't tell you, though!

  • 10 years ago
    last modified: 10 years ago

    I would take a few of my colored sharpie pens that match the granite and speckle that little spot. You will never notice it again. Looks great!

  • 10 years ago

    LOL, rebunky,. I've actually done that. My Cambria Shirebrook (cream, black & cranberry) came with ONE bright dot of turquoise in it. Like someone dropped an earring or something in the batter during fabrication. I colored it with a black sharpie and haven't seen it since.

  • 10 years ago

    "Isn't that portion more prone to future damage or is the epoxy prone to fail at some point"

    Probably not. The epoxy bond is stronger than the stone after it cure.

    A very tiny amount of tan stippling and a dark blotch or two on the patch to blend in that edge is all it needs to become invisible. It looks like it had a flaw along a tan streak that was - by bad luck - on the edge when they cut it, and it waited until they installed before it fell out. Natural stone has all kinds of natural flaws and quirks - this is ont of them.


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    I like rebunky's idea of stippling with sharpies.

  • 10 years ago

    The counter looks great! The only concern I will have on replacing the piece with the chip is that it might not look as nice and continuous with the other piece as it is now. That would bothers me way more!

  • 10 years ago

    The way they matched the seam looks like perfection. Lovely counters. In another two weeks you won't even notice the repair. Enjoy.

  • 10 years ago

    I looked at the photo before reading your post and was wondering what the problem was. I didn't even notice the repair. It looks like it was done well.