Software
Houzz Logo Print
marequejohnson

New Couch Need Help

10 years ago

Hi everyone

I bought a brand new custom couch and the sales people told me it would be great for dogs, but after two days there is dirt and paw prints on the couch!Its very very light what should I do ? I think they will charge for a restocking fee any

suggestions?

Comments (30)

  • 10 years ago
    White couches are never good for dogs or kids. Typically, there is a restocking fee.
  • 10 years ago
    Yeah I know there will be a restocking fee just don't know if it's worth it or maybe try to stick it out
  • 10 years ago

    Will scotch guarding help?

  • 10 years ago

    Keep the dogs indoors and get them some booties!

  • PRO
    10 years ago
    There are some decorative "doggie" sofa and chair covers that might help. I think I saw some in the Frontgate catalog recently. I have a similar sofa/chaise with off white chenelle. I don't have animals anymore, and I knew it would get soiled over time. I bought extra fabric so I can recover most used pieces. Bout time to do that! No matter how careful you are, there will be wear. Follow directions on manufacture info. Generally, let mark get dry then vacuum off as thoroughly as possible. If wet blot carefully, trying not to rub. That will just spread it. I got some store provided specialty cleaner at time of delivery. With two active dogs, you might be best off to return if you can. Just sayin.
  • 10 years ago

    Scotchguard will just be bad for dogs....and you!

  • PRO
    10 years ago

    Good point, mzapper. I hadn't thought of that since I don't have pets right now.

  • 10 years ago
    Oh really I just ordered it I didn't realize it was not good for dogs.
  • 10 years ago

    Better to pay a restocking fee now and chalk it up to experience then have a huge dirty sectional to replace in a year. If you are thinking of those light colors on the wall, you would be better off with a darker sofa anyway. This one looks great with the green walls though.

  • 10 years ago

    my first preference would be to return it too. even if you can clean it. first sectionals are not all that easy to live with and then there is the puppy issue, they are really cute though. i am sure they were telling the truth, it depends on how much you wish to do it? some people wash their towels the second they use them, so use them a couple times. will the effort drive you bonkers? or you relish the constant chore?

  • 10 years ago
    Thanks having fun !! I think I will call tomorrow and see about the return policy. It's going to be a chore for me and we have a newborn baby coming in three months. I just want to be comfortable on the couch and not worry about covering it with blankets and cleaning it all the time.
  • 10 years ago

    then i believe you have entered the zone of necessity. i hate wasting money and am big on saving whenever possible, but this will actually be a savings for you. if your budget gets too cramped, check out the reviews on home reserve, not style delish but owners are saying they have them over 10 years and revamping. for a sofa under $500 that is hard to beat.

  • 10 years ago
    I just bought myself a sectional and not happy with it, just doesn't fit room well. the place I bought from-Slumberland- said as long as it wasn't a special order I had 30 days to return for a full refund or find a new one. Check your paperwork. Good luck it's gorgeous!!
  • PRO
    10 years ago

    If dogs are allowed on the sofa they will get it dirty. Those of us who have dogs, live in a home with throws over sofas and chairs. The salespeople lied to you.

    The only way you can have a white sofa/sectional is to select one with slipcovers that will be in the wash every month. Pay the restocking fee and select something in leather or microfiber to minimize the problem. The sofa will still get dirty from the dogs, but they are easier to clean. You're still going to need to use throws on the sofa.

  • 10 years ago
    Teach the dogs not to go on the sofa!
    My dog knows she cannot. She can at her Oma's and knows the difference.
    She has 2 of her own beds made of high quality dense foam and velour cover - extra large for comfort. Irresistible.

    Otherwise return your gorgeous sofa (too bad cause I love it!)
  • 10 years ago
    Yeah I'm going to call this morning and see about paying the restocking fee I love the couch too lol hate to see it go
  • PRO
    10 years ago
    Sectional is too large for room. L shape would be better.
  • 10 years ago
    The room is pretty good I guess I didn't take the best picture but I think if I do get a new I may get a smaller one and put this in my formal Living room
  • 10 years ago
    that's a great idea! love that one and get a l shape as suggested in crypton, leather, or another performance fabric
  • 10 years ago
    love and move
  • 10 years ago
    @beverly People buy Sectionals cuz they are so comfy that's why I bought one, but u get them home and they are awkward!!!
  • 10 years ago
    People buy sectionals because they are family oriented. That's why I did there is nothing better than snuggling up with my family on my big fluffy sectional with my kids and a movie you can't do that on a stuffy couch. When my kids r gone maybe I'll go for a couch
  • 10 years ago

    how can someone tell from this pic that it is too small for the room!!??

  • 10 years ago
    Wow super cool
  • 10 years ago
    Idk why scotch guard would be bad for dogs. It used to be toxic but their chemicals have changed and is safe now. And really works. But it's not perfect, so it still might get dirty.
  • 10 years ago

    ok, everyone has made their comment about the puppies, but there are children too, right?

  • 10 years ago

    Scotch Guard is far from safe!

  • 10 years ago
    Good point. *safER lol. Sorry
  • 10 years ago

    Even ignoring the dogs, with a new baby who will very quickly become a toddler, that will compound the upkeep. I have a cream couch (would not have purchased if I knew we were going to get a new puppy) and it has to be kept covered most of the time (our dog loves to run his face along the front) and I'm so conscious of marks/spills when not covered. It's really not worth the worry and I would swallow the restocking fee and look for a darker color and with a fabric that has been treated at the time of manufacturing.