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kbskin

Need help with dead outlets

9 years ago
last modified: 9 years ago

We have three outlets that are dead. They're in three different rooms but we've located a conneting wire to each one. The center outlet is in the basement bonus room. The room is unfinished so we can see there is a Y type wire coming out from that outlet box and running to each of the other two. Those two are located in opposite directions in the garage and on our back porch. There is no gfci switch on any of the outlets and we've checked all the other gfci outlets in the house. Can anyone tell us what could be the issue or guide us on how we find the correct circuit to flip so we can check them for loose wiring or whatever we need to do? Thanks!

Comments (12)

  • 9 years ago

    What do you mean by a "Y type wire"?

  • 9 years ago

    You say there is no GFCI involved, yet from your description all 3 of these would require it (basement, garage, back porch). I'm willing to bet there is a GFCI somewhere for this circuit.

  • 9 years ago

    Yes, I'd look around the house somewhere ELSE (like your bathrooms) for a GFCI that might be tripped. It used to be permitted to connect all the required locations to ONE GFCI. At least now they make the bathrooms and laundry be distinct. Even though GFCI receptacles are dirt cheap now, builders are still cheap bastards. My townhouse had three outside receptacles, one in the furnace room (which was not even technically required to have a GFCI, go figure), and the garage all chained to one GFCI in the garage. Since there was an actual ground fault (one of the outside receptacles had a leaky cover), it was a pain in the butt (since my alarm system and the garage door was on this circuit and the garage was the main entry to the house). I "undid" the daisy chain and put individual GFCIs in so I could figure out where the fault was.

    If it's not a GFCI, you need to look around for a loose connection. The prime candidates is the one where all the receptacles tee off (look carefully at the wirenuts to make sure they are solid. Also look for wires that don't seem to be connected to anything (may have come off a receptacle or wirenut). If this doesn't find anything, try examining other receptacles that appear to be on the same circuit (likely it is the last one that IS working).

    If you have wires that go into little holes on the back of the receptacles (rather than wrapped around screws) -- called backstabs, you may find that on builder grade stuff that these things may not be providing a good connection. You can always pry the wires out of these (there often is a place you can cram a screwdriver tip to release them) and connect them to the screws instead.


  • 9 years ago

    You're right weedmeister, we finally found it in the basement unfinished storage room. The question now is; What flipped it since it was behind a book case with nothing plugged into it? Could it be the fridge in the garage?

  • 9 years ago

    Kudzu9, there is a wire coming out of the middle outlet that splits and goes to the other two.

  • 9 years ago

    1. So you mean that there are other wires leaving the box that are wire-nutted to the cable in this box? If it is wired normally I would expect to see both a black and a white wire wire-nutted separately, not just "a wire coming out of the middle outlet." There should also be bare copper ground wires connected in the box unless your house is pretty old. I would also expect that these wires would be connected to the receptacle. Your description doesn't provide enough info to determine how everything is wired, or if it is wired correctly. A picture with the receptacle pulled out so all connections can be seen would help..

    2. GFCI's are very sensitive and even a slight, possibly unnoticeable power surge, or a lightning strike somewhere in your area could have tripped it; could happen again. Or it could be going bad.

  • 9 years ago

    The house is only 11 years old so I hope it was just a one time thing.

  • 9 years ago

    Power surges can happen any time, and I've seen GFCI's fail in 5 years, or last decades. That's why my spare refrigerator in the garage is not protected by one.

    But unless you want to describe your wiring more completely it's hard to say anything more...


  • 9 years ago

    Enough 'wet' could do it.

  • 9 years ago

    Sorry kudzu9, just haven't had a chance to go back down and pull things out to see what exactly the wiring does back there.

  • 9 years ago

    That's a good idea to put my fridge on a different outlet though.

  • 9 years ago

    I was wondering if the porch outlet may have effected everything, weedmeister.