Returns are accepted within 30 days of receipt of merchandise for a full refund, minus the cost of shipping. In order to receive a refund, the item must be in new, unused, undamaged condition, and packaged carefully. If the returned item is received in a condition other than new, the refund amount will be adjusted to reflect the condition by a minimum of 10% of the cost of the item. Please request a Return Authorization number before returning the product.