Houzz App Isn't Opening After Latest iOS Update

8 years ago

last modified: 8 years ago

Today my iPhone 7 has been upgraded from iOS 10 to iOS 11.3 but unfortunately now as I am opening the Houzz app it only is showing a blank screen on the startup and gradually after few seconds it is simply closing itself. Any idea how do I get it working?

Featured Answer

Emily Hurley

8 years ago

Hi there, Can you try completely deleting your app and then reinstalling? Once you log in, all your content will be there.

If this doesn't work, please reach out through help.houzz.com and we can troubleshoot further. Thanks!

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Comments (13)

Nicole Barczak
8 years ago
I’m having the same issue. Tried deleting and reinstalling and still doesn’t work.
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Emily Hurley
8 years ago
Hi Nicole, Please shoot us a message through help.houzz.com and include details on your phone and iOS as well as what exactly is happening, and we can troubleshoot with you. Thanks!
C M
8 years ago
Same issue!
Emily Hurley
8 years ago
Hi CM, Please delete and reinstall. If that does not work, shoot us a message through help.houzz.com with some details on your phone and iOS version and we will troubleshoot. Thanks!
Judith Chitwood
8 years ago
same issue— my Houzz app won’t open— in last stages of house building and really need it!!
Emily Hurley
8 years ago
Hi Ashevillian, Did you try deleting and reinstalling the app? If so, and you are still not able to log in, please shoot us a message through help.houzz.com and we can help troubleshoot! Thanks!
PRO
Blackbirdz LLC
7 years ago
i have the same problem with the app!
everything work but when i click on my profile picture only a white page opens up ! and the only thing that works is notifacation section .
Emily Hurley
7 years ago
HI Blackbirdz! Did you try deleting and reinstalling the app? If so, please message our team through help.houzz.com with some details on your device, operating system and app version and we can help troubleshoot for you! Thanks!
kania83
7 years ago
I'm on a MacBook Pro and I can no longer save pictures. The screen either fades to grey or goes white with three alternating green dots.
PRO
Flo Mangan
4 years ago
Can’t make it work. Deleted app and reinstalled twice. Rebooted iPhone. Nothing worked. I need my Ideabooks to do mock ups for Houzzers and clients.
PRO
Flo Mangan
4 years ago
Another IOS Houzz iPhone app revision problem. The icon on upper right also has changing titles instead of “latest”. At first it was “Magazines”, then “News”.
I need my Ideabooks badly. Can someone at Houzz fix this or do a quick new release back to previous release. The new one that isn’t working is 22.5.24 (6004). Thanks.
Carol Cluff
3 years ago
I'm having th