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Miele induction cooktop or others?

7 years ago

Can anyone recommendation a good 30" induction cooktop or brand? The flexible zone feature is good to have. Wifi is unnecessary. We like virtual flame and residual heat indicator features. Currently, we are think about Miele. We wonder how are the reliability and customer service among different brands.

Comments (12)

  • 7 years ago
    last modified: 7 years ago

    Miele and Bosch would be my recommendation. They both have 17 levels of control. Other brands have less. Miele announce a new line of full surface induction hobs(KM 7000) scheduled for April 2019 release. One version is 80cm or 31.5". I'm unsure if that includes the US. Here

    Thomas Tzeng thanked dan1888
  • 7 years ago

    Some people say that Bosch induction cooktop has click sounds. Does Miele and Wolf also have that issue?

  • 7 years ago

    I believe that issue may be related to pans with a core of a different metal sandwiched between layers of stainless. The cooktop isn't at fault. People report some pans have that while others they have don't.

    Thomas Tzeng thanked dan1888
  • 7 years ago

    You might want to check Consumer Reports (https://www.consumerreports.org/join) for reviews and recommendations. You don't have to pay thousands of dollars for a fancy-pants brand like Wolf or Miele to get good performance. For example, the Frigidaire FGIC3066TB at around $800 is well-rated by CR, and customer reviews on appliancesconnection.com and Home Depot are excellent.

    Thomas Tzeng thanked wdccruise
  • 7 years ago

    I agree with dan1888 - the sounds are dependent on cookware/heat level/volume in the pan etc. I suggest taking your pans to showrooms and try them out on live models you are interested in. I eliminated a few brands based on user interface and pot recognition. Few brands had the bridging functionality during my search. There are more options now. The wolf bridge element works great, it has the best pot recognition that I tested as far as being able to detect small pots on all elements, comes with a 3 year warranty, has direct select controls for each hob, and there is minimal drop in power on coupled zones when boost is being used on one of them. Yale appliance is a good source for information and appliance reliability data.

    Thomas Tzeng thanked Kim G
  • 7 years ago

    If you're in NYC, there's a Miele showroom where you can test out the induction. I ruled out induction because the burners are so darn small. I looked at a 36" Miele and Wolf. The largest burner is 11". The rest are 8". I usually have at least two 11" pots going at a time.

  • 7 years ago

    Also google Yale Appliance's blog. They claim that Miele has very low repair rates. However, their induction stove is pretty new, so who knows?!

    Thomas Tzeng thanked thecohens
  • 4 years ago

    Our 11 year old Miele induction cooktop that was billed as lasting 20 years has also died. Miele says $2100 to repair (almost the same price as a new induction cooktop from another manufacturer.) We paid for an expensive cooktop because we were told it would last. I would absolutely not buy another Miele induction cooktop - or any of their other products (we had a bad experience with their washer/dryer too). They dont stand behind their products (refused to give us a discount on a new cooktop) and their products don't stand up to their hype. Very disappointed. I hope no one else makes the mistake we did.

  • 4 years ago
    last modified: 4 years ago

    @Lisa Bennett: "Our 11 year old Miele induction cooktop that was billed as lasting 20 years has also died...They dont stand behind their products (refused to give us a discount on a new cooktop)"

    "Billed as lasting 20 years." Where? By whom? In writing?

    You expected the company to give you a discount on a new appliance after the old one quit after eleven years? Get real.

  • 4 years ago

    I do expect that because it was much more expensive than other comparable induction cooktops and the reason we bought it is because we were told the cooktop would last 20 years. Otherwise we would have bought a Kitchenaid or the like for much less. Read a few more of the comments on this website about Miele induction cooktops - its a common theme that their cooktops don't hold up. Might explain why they aren't highly rated on Consumer Reports either. In contrast, we have a 11 year old Grohe kitchen soap pump and are having issues with the pump. I called to order a replacement part (assuming I'd have to pay for it) and they told me they'd send it no charge. Excellent customer service - I'll buy from them again. Reliability and customer service are what matter to me - Miele has neither.

  • 4 years ago
    last modified: 4 years ago

    @Lisa Bennett: "we were told the cooktop would last 20 years."

    You can never trust what 'We were told' has to say. 'We were told' that I'd be as handsome as Cary Grant...and look what happened. Whenever 'We were told' something, I hand 'We were told' a pen and tell 'We were told', "Put it in writing".