Home Depot has it in different finishes. But it doesn't sound as if this company knows its colours too well. I'd be wary of trying a different colour.

I think refinishing it has a lot of unknowns and I would consider it a hassle to attempt to go lighter. Perhaps someone with experience refinishing furniture would see this as a breeze to do. It's a nice piece though. Nice proportions. I'm looking for something like it for my entry.

Its brand new so therefore, I would return it and keep looking. Above someone mentioned Home Depot, go in there and take a look. The one you got, looks nothing like the one you ordered, and to me would be unacceptable.

You can sand it down to lighten/vanish the top coat revealing the lighter coats beneath, but that only will work if the underlying coat is white; the piece should have at least three layers to achieve the finish shown in the first pictures (wood, white/light and last coat).

Try sandpaper with a 320 grit first then gradually go to 400 and higher to smooth the finish out (if it has lacquer you have to eliminate that first).

PS. The drawers seem to be different too.

Good catch about the drawers, Retro!

I dont know if the drawers are different, but, the hardware most certainly is a bit different and a lot different color than the one she ordered.

That's a lot of work to redo this piece, and I redo a lot of furniture. I'd return it and get what you want.

Good plan I think. It is a lot of work to paint furniture and get a nice finish on it. Maybe check local stores, where you can buy one right out of the store, and then hopefully get the one you wanted. Looks to me, like they substituted a different one from what you ordered, and sort of looks like a lesser quality piece too.