Since it’s Samsung I personally would wait for Black Friday sales and buy a new one. Personally Samsung makes great phones and tvs but their appliances not so much imo. I recently called around for a girlfriend for appliance repair for her Samsung and nobody within 200 miles will even touch them around here. I asked why they said low reimbursement rates along with long wait times for parts most have gone away from even fixing them anymore. For the money you would spend on the motor I would just buy new and not look back. Good luck!

My rule of thumb is ... when the repair costs half the price to replace, unless I am truly in luuuurrrrrve with and married to said appliance, that thing gets replaced. Pronto.

I tend to think half the cost of replacement makes a lot of sense. And I’m less than impressed with Samsung appliances too. Might want to take a look at Speed Queen.

Black Friday sales have started and it is a Samsung. Don’t get a Samsung next time - they tend to be less reliable and more difficult and expensive to get service for.

@Larisa Batchelor, Personally Samsung makes great phones and tvs but their appliances not so much imo.

I am not even so sure about "great TVs". Whereas other manufacturers use one LED per subpixel (i.e. OLED technology), Samsung resorts to marketing tricks. They build plain old LCDs with LED backlights. But then call their technology QLED, in order to make consumers think that it is similar to OLED.

And while their LCD displays are good as far as LCD technology is concerned, they suffer from the inherent problem of having a tight viewing angle. Samsung again plays tricks here, and people have started to notice that their displays don't really show full 4k or 8k resolution unless they are doing artificial tests. Samsung has figured out a way to improve the viewing angle at the cost of full resolution. There is some background information at: https://www.displaydaily.com/article/display-daily/so-when-is-8k-not-8k-lg-has-a-view And a much better article (in German!) here: https://www.heise.de/ct/artikel/Samsung-TVs-Wenn-Kuenstliche-Intelligenz-zum-Schummeln-verleitet-4573337.html

If you want a good TV, don't shop for Samsung. Maybe get an LG, which does real OLED. Or get a projector. Not too happy with Samsung's corporate culture of tricking the consumer.

Personally I don’t buy anything Samsung but we’re not here talking about tv’s just appliances. Nothing about them is really good customer service side so it keeps me from buying anything of theirs. What sealed the deal is when we tried to find service for a friend and nobody would work on their appliances within 200 miles.

speed queen is a great option took look at. You won’t find them at any big box retailer though. They are offering a full ten year warranty if you purchase machine(s) before 12/31 of this year. Speed queen does really stand behind their products. Models to looks for would be the TC series as they are the better wash action then the TR models or if you don’t require an on board heater then their front load washers are great too (not sure if you’re looking for both washer and dryer or only dryer).

I can't speak to Speed Queen, but if you're up for doing your own repairs, I'd vote for Whirlpool. They're not great appliances, but there's a lot of competition in the spare parts for them, and that keeps the parts cost low.

My dryer is a 35 year old Wards by Whirlpool, and although I have to fix it now and then, the parts are crazy cheap on the big auction site. Thanks to Whirlpool's apparent lack of real design innovation, their appliances haven't changed much internally, and so far all the parts I've needed have still been available.

Do you care if the washer and dryer match? Are they visible or behind a cabinet?
I hated our Samsung Set. We have Whirlpool now, no problems.

DavidR ... Wards by Whirlpool? Interesting! I wasn't aware Whirlpool manufactured anything for the Wards brand. Wards laundry products were usually Norge or Westinghouse/WCI. What's the model number of your dryer? I'd like to look up the schematics.

What's the model number of your dryer?

Aw, now you're gonna make me go down cellar and look. It doesn't break so often that I keep the nameplate data next to the computer. :) (pause) It's LNC7435A80 Revision B.

In 35 years, I've replaced the limit thermostat, drum slides and felt, drum rollers, drive belt, idler pulley and arm, and blower wheel (twice). I think that's all. The timer and motor are original. I wouldn't be surprised if rust gets the chassis before those give out.

I guess that doesn't make it sound very reliable, but it's so cheap and easy to fix that I really don't care.

It's an Admiral. Admiral had its beginning as Continental Radio and Television Corp in 1934. Admiral-branded phonographs, radios, and TVs were on the market by 1950. Refrigerators, freezers, ranges, etc. by the early 1960s. Appliance division was sold to Magic Chef in the early 1970s. Maytag acquired Magic Chef circa 1986 and had a deal in early 1990s to supply Admiral-branded products to Wards. Whirlpool acquired Maytag in 2006, so Whirlpool now supplies parts for your dryer.

Thanks the the update! I remember Admiral radios and television sets from the Dark Ages, but I'd forgotten that they made household appliances, too.

It's a little unsettling the way all these huge companies keep Hoovering up their smaller competitors. Which reminds me, a few years ago when my trusty old Hoover Constellation needed a secondary filter, I found out that Maytag had (also) bought Hoover, Then, as you say, Whirlpool swallowed up Maytag, making Hoover another Whirlpool division, but Whirlpool sold Hoover off to a Hong Kong corporation. Maybe if Whirlpool had kept Hoover, I could have gotten a replacement.

Sorry to go so far off topic.

I prefer to repair things (vs. buying new) and choose products that can be repaired. That said, I've also heard it's hard to get a repair person for Samsung (and LG). I asked a Best Buy salesperson about this; she confirmed it's a problem and that there aren't any people who do it. (her advice was to buy an extended warranty, so if it breaks in a few years, they will pay to replace it. Hmmm....good try, but I'd rather buy something that will last and can be repaired.) I later spoke to an appliance repair person who said the same thing that Larisa Batchelor mentioned: low reimbursement rates + problems getting parts == no repair people.

If it helps, after my extensive research (including checking Consumer Reports), I landed on Maytag. I bought this one (when it was on sale for $50 less). https://www.bestbuy.com/site/maytag-7-3-cu-ft-12-cycle-high-efficiency-electric-dryer-with-steam-white/6313663.p?skuId=6313663

They have another model that's a bit cheaper. BB's Black Friday deal is that if you buy 2 (or more) appliances, you get gift cards. (plus, year round, they have their rewards program and an extra discount if you open/pay using their credit card). I'd heard that HD isn't so great to buy from--if there are problems, you're on your own battling the appliance company. For me, BB was better because I could buy my appliances on sale, and have them hold it until my remodeling project is done. HD won't hold appliances, so the warranty clock starts ticking even when it's sitting unused. Sounds like that's not an issue for you.

And since we're talking about dryers, I'm a fan of using a clothesline. ;) In the winter, I sometimes hang clothes in the guest bath. You can buy nifty drying racks and cool laundry hangers with hooks. Better for your clothes, your pocket book, and the environment. ;)

I repaired a Samsung frontloader in 2016 that was 5 years old at the time. It was given to my sister by friends of hers who were quoted $800+ for repair. The drum support (spider) had corroded and cracked during spin, causing the drum to tear through the front of the outer tub. I found the required parts via several online sources (shopped for best price). Total parts cost was $292, including new water supply hoses and $17 for a service manual. Nothing was wrong with the dryer, just a little clean-up. Sis has been using the machines with (as yet) no further trouble.

I've bought three sets of Speed Queen washers and dryers for myself and family members. They are all going strong. The dryers are great. I don't know what Consumer Reports is talking about. I have the basic, no frills model. I learned about SQ on these websites and I'm glad that I followed the advice.

I read an awful lot about Samsung and LG's quality issues and service issues on these chat rooms. While they look pretty, they just don't meet standards I expect from my buying dollar.

To clarify on the above-mentioned repair, the original users of the washer abused it horribly. All the internal surfaces were covered with a thick waxy layer of fabric softener residue. The machine has a tub-clean cycle that heats to 130°F, which would have effectively kept the residue at bay but they never used it. I don't have direct confirmation but conjecture that they washed only in cold water.

The problem with the LG and Samsung front loader washer is that the spyder and the tub are made of dissimilar materials. The spyder will corrode if water remains in the unit after use, usually around the bearings. The design does not make the bearings and seals easy to replace. A full disassembly of the machine is required (at least for the LG), usually 4-6 hours of labor at $100/hr.

That materials characteristic is not unique to Samsung and LG.

Include WP. I refurbed a 2006 WP Duet in 2012. Bad bearings. The spider hadn't broken but had some corrosion and shedding bits of "gravel." It was also *nasty* and horribly abused by the previous owner.

Include a 2nd-generation (1999) Maytag Neptune MAH4000. I disassembled it some years ago for bearings (and a torn boot). It has a cast aluminum spider attached to a stainless steel drum. Only slight surface corrosion on the spider. The owner had good usage habits, sparse on cold water and no softener. Note: The Neptune has plastic "pads" between the spider and drum at the contact points at ends of the arms.

Duet -- Pics 1, 2, 3 (gravel in bottom of tub)

Neptune - Pics 4, 5

Samsung - Pics 6, 7

I would buy an old school used Whirlpool electric dryer w/ a mechanical timer & use it until the washer breaks. Then you can go buy a matched set if that matters to you.

The old Whirlpools are very easy to DIY repair and parts are easy to finds & inexpensive. So you might opt to keep using it even if you need to replace the washer later on.

My experience is that appliances have feelings. If you buy a fancy brand new dryer then the washer will get jealous and throw a snit fit & go on the fritz. Less likely to happen if you bring in an old appliance. (And I'm only half kidding!)

I have a Speed Queen washer, bought new. But, IMO, SQ dryers are way over-priced. A dryer should not cost as much as a washing machine. There is no reason for a dryer to be complicated. All I need for it to do is blow hot air.

@ci_lantro makes a good point. i Bought a used washer on craigslist a couple years ago to hold me over until my current remodel. It worked great and I got a smoking deal.

"MiniSplitHeat: Dryer: If it’s emitting smoke, it’s not cost-effective to repair it."

Not true. Could be a simple wire burned off at a thermostat or heating element due to a loose connection. Cut back the burn, crimp on a new spade connector, good to go.

Regards to "average" lifespan of an appliance ... those are averages, meaning an appreciable number of units will run longer (and some less), until a repair of questionable value is needed. Many repairs are simple.

My dishwasher is 16 years, range and refrigerator 15, garage refrigerator is 22 years. I have a washing machine that's 20 years, has had only a pump replacement 8 years ago.