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writecat

is Hanstone still in Business?

4 years ago

Have had 3 slabs of Classic Statute on order since August 21. First told it would be in late October. Then told December though the fabricator was nervous about it getting here by the first quarter. The dealer says they now won’t answer emails, return phone calls or texts. I tried emailing as well and have had the same zero response.

We all are aware and understanding of supply chain issues- all I want is a realistic ballpark delivery estimate. What I don’t understand is a total lack of customer support and communication- makes me wonder if there are any issues with the product if the warranty will be a joke.

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