Rebecca, Prices vary and everything is costly in these times of 2022.

It's not clear as to what exactly you bought. Provide model # of all the equipment and include everything that was installed, including any accessories like zone system controls, dampers, thermostats, duct work etc. as these things will add cost to the system beyond equipment by itself.

Also note there can be differences in cost from one area to another as well. HVAC pricing can be different from one region to another.

I service the Katy, Texas area.

Was any duct work replaced? Did any electrical wiring needed to be upgraded? This also adds to the cost. The prices seem on the high side, but without any details it is difficult to give an opinion.

Live on East coast and your prices seem within range of costs here based on what I recently paid for 1/2 of my two zone system to be replaced. I also chose top company and top brand and was well aware I paid more for that. I had lower bids but one wasn't comparable in terms of equipment and one had long wait time for job to be done. Bid I accepted was installed two days after contract signed in 90 degree weather with work in attic necessary. You accepted the bid so why second guess the price?

You probably didn’t over pay considering today’s realities. I would advise purchasing an extended warranty, an annual service/maintmenance contract and continue to dance with the one that installed it. Your loyalty should count for something if you develope issues.

IMPO

SR

It's been three years since I replaced a total of 3 systems in two different West Coast high cost areas with two different contractors (who had top reputations). Times have changed since then and of course there has been inflation, but these costs seem high to me.

Both location systems came with a 10 year parts warranty. Both contractors said extended warranties weren't worth getting. Both contractors also said that so long as the systems appeared to be working well and so long as I changed filters regularly that "annual maintenance" wouldn't be needed for the first several years. I had it done a few months ago on two systems at one location and the tech told me everything was running fine, the outside units were clean, and that the visit really hadn't been necessary.

Opinions, experience and advice vary from person to person. These are my experiences and the tidbits I was told.

I paid in TX $11,700 for a 5-ton 2-stage Trane XR17 heat pump system in Jan 2022, replacing an existing system (not Trane) so no ductwork or replacement linset involved. Another dealer quoted $3K more for Lennox. I could have easily downsized to 4-ton but the quoting dealers refused to consider it -- "5 tons is what you have so that's what you need and what we must install" -- disregarding my 17 years of experience in the house. Today's high is hovering at 102°F and the Trane is holding the indoor setpoint on low-stage, which is 3.5 tons (it just now cycled off) .... go figure. The setpoint admittedly is 78°F, higher than folks that want lower indoor temps, but that's the basis of my experience and knowing 5-tons is excessive.

Location matters, dadoes.

I paid in TX $11,700 for a 5-ton 2-stage Trane XR17 heat pump system in Jan 2022, replacing an existing system (not Trane) so no ductwork or replacement linset involved.

Sounds high for a 2 stage system, Dadoes. During that time frame I could have probably provided a Bosch Inverter for probably pretty close to that. Uniquely it has an option to configure to a 5 ton or 4 ton. So if it was determined later that 4 ton wasn't enough it could be reconfigured to 5 ton.

There was trouble getting these Inverters around that time frame, but I installed one in February 2022 for a customer I had that had been waiting for one to become available.

But now? Prices are up again so now it would be marginally higher. That said the inverter will pay you back, not to mention run circles around a two speed HP.

Compared to the old unit, the new unit you have is probably more efficient so you are likely saving some cheddar any way. It just could have been better.

Just replaced a Trane XR with a dead compressor (Derailed). Manufactured 2015. Had an allied compressor in it. Running it now like a boss... err I mean Bosch!

I will probably do a video on that one. So much fun. I love my job. My You Tube Channel here, subscribe so you don't miss this one.

I service the Katy, Texas area.

EJF, I know location matters, that was an intended part of my info for comparison to the OP's location, as were other offered replies.

AAC, you don't service my area and the contractors that do don't offer Bosch. My June electric bill kWh and $$ is noticeably down from June 2021.

AAC, you don't service my area and the contractors that do don't offer Bosch.

Yeah there are limitations for sure. You should see smaller electric bills with a new 2 speed AC.

What is the percentage difference from your older bills? Does it get any where near 50% less? Just curious.