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lily_spencer98

Ordering from Rose.it

last year

I was planning to wait until my roses arrived before sharing, but with their shipping season wrapping up soon, I thought I’d give everyone the details now. I’ll update later with pictures and timelines once the roses arrive.


After hearing glowing reviews from others on Facebook about Rose.it, I finally placed an order for seven roses. Rose.it is a nursery based in Italy, and they seem to have many of the roses I could only dreaming of growing like Heidi Klum, Ascot, Summer Song and my long-sought-after Royal Jubilee!


A few key points for those interested:

  • They only ship to the U.S. during bare-root season, though I’m not sure exactly when their shipping period ends.
  • Unlike some other international nurseries, they take U.S. import laws seriously and provide phytosanitary certificates, which was a big plus for me.
  • The pricing is amazing! With the shipping fee included, my seven roses totaled $192 USD, or about $27.40 per rose. All are grafted on Laxa rootstock. Even if April or Ashley eventually release some of these varieties, I doubt they’ll sell for less than $27 per rose.

The invoice is issued in Euros, and communication was smooth. I worked exclusively with Daniel via their info@rose.it email, and he was incredibly helpful throughout the process.

I can’t wait to see how these roses turn out! If you’re considering ordering, now might be the time to reach out before their shipping season ends. I’ll share updates with photos and timelines once they arrive.



Comments (78)

  • last year

    Thanks, Lily. I'll contact the company and ask them,since I would prefer bare-root roses.

    I agree, Diane-looks like they all have very long shanks, too,which I don't like at all.

  • last year
    last modified: last year

    I’d be thrilled if Elena’s pic was my actual order, maybe my standards are just lower than other folks, lol! For the most part if it’s alive and correct variety, I take it. I have received very tiny weaklings and they grew to be giant healthy plants. But I do think you should get what you were promised in terms of grade, rootstock , variety.

    Once I ordered a 2 year old clematis from a very respectable clematis seller. When I received the bag I thought she forgot to include a plant. Then I sifted the potting soil and found this tiny seedling. I joked she ripped off the cotyledons just before sending it to me…it was that small. The owner had posted previously that she had just recovered from back surgery and needed orders to keep her finances afloat. So I kept the plant without contacting her, but that was really unacceptable.

  • last year

    I have received bareroot roses in Feb and I pot them up and place them in my garage (unheated at the time that I received them). They've do fine. I just water them lightly once a week. Thanks for sharing this info, Lily. Oh, boy!

  • last year
    last modified: last year

    Based on my understanding, the primary difference between the two approaches lies in the fact that when we hill roses, the goal is to maintain their dormancy, whereas potting them typically results in the disruption of dormancy.

    Ben, you are one of the most skilled person in growing roses, and while you got them alive, they show their best potential in your garden.

  • last year

    I saw Piano and Wedding Piano on the list. Has anyone grown them?

  • last year
    last modified: last year

    I would order Ascot instead of Red Piano if you do not have it yet.

  • last year

    Ascot, yes! I've grown two of them since 2011. They came from Palatine and are grafted on multiflora. They do grow large. Pay no attention to sellers misinformed size estimates. Diane


  • last year

    I have ordered in rush, now regret, that did not get this one: Bienvenue Delrochipar climbing rose

    https://en.rose.it/climbing-roses/bienvenue-delrochipar

    https://youtu.be/NtBTvrKD5FI?si=WAyE1pciMcKBonfV

  • last year
    last modified: last year

    I've also been very curious about the piano roses. I grow Ascot currently And have no plans to exchange it for another rose as I love it, but it is prone to black spot And experiences Some winter die back.


  • last year

    Or do as I did and order both Ascot and Piano.

  • last year

    Elena- Add it on! Gorgeous!

  • last year

    How big does Ascot get here in the states? I'm always going back and forth on it. I love the flower but am unsure of the true size


    Elena, Bienvenue is absolutely breathtaking. Thank you for sharing, adding it to my list...

  • last year

    I agree about bienvenue ! What a gorgeous looking thing

  • last year

    If everything will be good on Custom, I supposed to get my roses on Dec 26 via DHL. So far very impressive.

  • last year

    Elena- The 26th is so fast! Are you on the East Coast? My delivery date is the 30th, so I’m guessing ours probably shipped together, but I’m further west. Just a heads-up, they’ll require a signature, but you can take care of that through the DHL email.


    So far, I’ve been really happy with my experience. The only downside is knowing that come fall, when the selection is wide open, my bank account is definitely going to take a hit!

  • last year

    Lily, I was hoping to receive my shipment before New Year's, as we are over 50 degrees Christmas week. (I’ve decided to hill my roses in the ground.) However, I didn’t expect to get a shipment notification so quickly.

    Yes, I took care of declining the requested signature. I’m in Cincinnati, OH.


    When I asked Daniel to add one more rose, he mentioned that the inspector had already inspected the package, so I decided not to delay it further. It’s nice to know that the inspection isn’t just a formality.

    My downside is that I literally don’t know where to plant all the roses I’ve ordered.

    Good luck to both of us, and many thanks again!

  • last year

    Please post photos when they arrive! Thank you, I will definitely look at ordering next year. I’ve been searching for Summer Song and WS2000 for a while.

  • last year

    Today, December 27, I received an email from DHL stating that customs has returned my shipment back to the sender. After checking the Rose Vendor Feedback page on Facebook, it seems I’m not alone—this is happening to others as well.


    I’ve already reached out to Daniel at Rose.it and will share any updates as soon as I hear back. From what others have mentioned on FB, it seems that customs in Cincinnati has a reputation for being overly particular and returning shipments without much explanation.

  • last year

    That is too bad. Lily, are you also in Cincinnati?

  • last year

    Sorry to hear that ! Does your DHL tracking show that it got all the way to Cinncinati and then got refused there?

  • last year

    I reread this post and see you're in Arizona. So Cincinnati was a stop off for your plant?

  • last year

    It seems my package went from Italy to the DHL hub in Cincinnati, where it was turned away before continuing on to me in Arizona. From what I’ve read, customs tends to be easier when packages from Italy go through other DHL hub cities like Atlanta. Something about the Cincinnati stop seems to be extra stringent.

  • last year

    It seems Cincinnati is quite the bottleneck for DHL—my package is now en route back to Italy.

    Surprisingly, I’m not upset. I truly believe everything happens for a reason.

    Meanwhile, I’m looking forward to exploring new AA rose varieties and just discovered that GRF is testing an incredible 1,000 roses (can you believe it?). AA also hinted that Chippendale might make its debut next season—how exciting!

  • last year

    So what typically happens when something is returned to a sender overseas? Do you just expect a credit, if so who is responsible for shipping costs both coming & going? I don't get why it would be refused here if it came with the necessary certificate. Or perhaps that means nothing to customs officials here, if there's soil involved?

  • last year

    What a shame your roses were sent back. I wonder if they supplied all the import paperwork US customs required, alongside the Phyto cert? EU suppliers are obliged to refund orders that were not delivered for any reason, but you might need to email them and request it, some do need a nudge!

  • last year

    Rose it looks interesting! Long list! Maybe I nay try them next year.

  • last year
    last modified: last year

    I got full refund from Daniel, a very nice person working with.

    With his permission I am posting a part of his email with explanation why roses from Italy did not pass the US clearance.

    “I will inform you as soon as we can safely resume shipping to the US. In the meantime, feel free to send us a wish list at any point during the year if you’d like.

    The reason why our roses were not cleared is because the US allows roses to be imported only from very few countries.

    This is what USDA emailed us:

    Roses are considered "Not Authorized Pending Pest Risk Analysis" (NAPPRA) from All countries except Canada, Denmark, France, Germany, Netherlands, and United Kingdom.

    All plant parts except seeds, includes cuttings, of rose (Rosa) from Italy that is intended to propagate or grow is not admissible into the United States.

    Rosa plant and plant parts from multiple countries are Not Authorized Pending Pest Risk Analysis (NAPPRA); however, small quantities of NAPPRA plant material for experimental, therapeutic or developmental purposes may be imported under a controlled import permit (CIP).

  • last year

    Thanks for posting the reason, Elena. It begs the question of why we can’t buy from France, Germany and UK. Also, I’ve read that all imports need to go through a long quarantine period in addition to phytosanitary certificate, so not sure how that plays into it. Sargaent Schultz was such a smart man, in retrospect.

  • last year
    last modified: last year

    Ben, exactly!
    Around this time last year, I was so eager to get Tantaus that, before my trip to Portugal, I contacted Tantau Germany to ask if they could ship roses to my hotel so I could bring them back to the U.S. They explained that "bringing plants with shoots and grafts thicker than 1 cm into the USA is not possible due to legal regulations." Instead, they suggested I reach out to Francis, and now, a year later, voila!

    On the topic of importing, I learned that bringing 12 roses or fewer is not considered an import and does not require quarantine.

  • last year

    Thank you for sharing Elena. But weren't some folks able to get theirs?

  • last year

    Elestrial, my guess is that it depends on US port of entry. Sarah was lucky one.

  • last year

    I typically wait until a transaction is fully completed before sharing, and this situation is a good reminder of why. With the timing and the end of the shipping season, I made an exception and shared earlier than usual. I sincerely apologize for any disappointment I may have caused.

  • last year

    Lily, no problems at all! I just took my chance. Hope we can order from them next year. They have amazing choice of roses!

  • last year

    First time posting here. Tried to post before but couldn’t sign up. I was lucky to order and receive my roses from rose.it. Ordered on 12/18 and received on 12/23. Package also went through Cincinnati hub.

  • last year
    last modified: last year

    Leah, congrats and thank you for sharing! Great choice of roses!

  • last year

    Elena, Yes I’m super happy to receive my roses from them, especially Barock, Paul house, and Laurent cabrol. Hope you get your list of roses next season. I plan to order again too.

  • last year

    @Lily Spencer: Don't apologize for posting... this was a fascinating thread, and I'm sure many of us learned a lot from it!

  • last year

    Gorgeous Barock, Elena. Have you seen the monsters on HMF? There are a couple of walls of Barock shown in photos. Where did you find your Barock. not that I have the space? Wish I did.


    Yes, Susan. It was a fascinating thread and so are a few others currently going on the forum. My head is spinning from all these boutique sellers and oddballs from far away. Diane

  • last year

    Diane, my Barock rose came from Palatine. The picture shows it in the spring of its second year. During the second part of the season, it produced huge basal shoots and is now completely out of control. I can’t permanently attach all my climbers to the fence because we stain the fence every season. I need to find a solution for this.

  • last year

    Exciting thread, I'm gonna try in the fall to get roses too. I've been wanting Heidi Klum ever since I saw it in Klaus Darby's garden on youtube. Thanks for sharing Lily.

  • last year

    Is anyone considering ordering from Rose.It this fall? Do you think the owner would try to sell to North America? I would like to try to order, but not sure if the owner would take our orders or if there are any tariffs that would apply.

  • last year

    I sent them an email after seeing this post. Between filling out an online form with the USDA to getting these roses inspected twice a year for 2 years by a USDA inspector and assuming all the risk if the plants are held up by US authorities, I’d say your best bet is to be patient and hope GRF or April & Ashley or some other company can legally bring it to market here.

  • last year

    Lily got her plants last year and I'm willing to risk it for things I simply can't get here. Now is probably the time to order for shipment in perhaps September?

    Cynthia

  • last year
    last modified: last year

    Perhaps there has been a change in procedure? I had a friend order from Rose.It last year and she didn’t to do any filing with USDA nor did her plants need to be quarantined or inspected. I was very surprised, but she just placed her roses, and they arrived at her door.

  • last year

    I emailed Daniel from roses.it after seeing Lily’s post and that is the information he relayed to me. The inspections cost $80-100 each which is a lot. Could you risk it and try snd skip this process? Maybe, but something I won’t do or endorse.


    Here’s the correspondence I was sent:


    Unfortunately for this season we can no longer ship to the US but if next season you wish to place an order of bare roots you should first apply for a Post-entry Quarantine import permit from the USDA APHIS-PPQ Plant Products Permitting unit. I attach the PPQ form 546

    These are the instructions from USDA:

    How to apply for a permit

    Please have the importer in the United States fill out an PPQ form 546 Agreement for Post Entry Quarantine. There is no charge for the PPQ 546 permit application or permit, the permit is valid for three years, and when the permit is issued, it should inform you on how to import the below plant products.

    The form can be submitted electronically, faxed, or mailed – the mailing address and phone are in the upper right-hand corner of the application. We recommend using our on-line program, eFile as this is the fastest way to obtain a permit. Please note that in order to use eFile, you need a Login.gov account, and Google Chrome. Please use the link below to start the process and permit application.

    eFile Link: https://efile.aphis.usda.gov/s/

    “How To” Video Instructions Link for eFile: https://www.youtube.com/watch?v=METzwM_C_n4

    The US can import roses only from very few allowed countries (Canada, Denmark, France, Germany, Netherlands, and United Kingdom).

    Most of our roses however come from the allowed countries of France and Germany, (Meilland, Delbard, Kordes, ecc), so this is the name of the country that must be written in the form when asked "Country Of Origin".

    Be aware that having a quarantine permit requires, among other things, that you must not plant your roses less than 10 feet away from other roses and that an inspector will come twice a year for two years to check your imported roses and will cost at least $ 80-100 for each inspection.

    Your roses will also be inspected upon arrival at Customs, and this could cost you up to a few hundred dollars.

    We have however decided to give our customers the option to order without any additional documentation but only at the customer’s risk. If the shipment is held up in customs, destroyed or simply disappears, the customer assumes the risk.

    We will let you know as soon as we resume shipping bare roots to the US.

    Kind regards.

    Daniel

  • last year

    Wow, thanks for the detailed information Daniel! I appreciate the caution involved in the quarantine procedures and it sounds like it would mostly make sense for vendors wanting to import plants for future production. For an individual, it's unwieldy and in my case impossible. There's nowhere in my yard that is more than 10 feet from another rose (not even inside the house - not a good place for a rose anyway). Keeping them 10+ feet away over two years is also not feasible, so I'll return to simply drooling and hoping other vendors pick up where others have stopped.

    This makes me appreciate Palatine all the more for dealing with those hassles to complete all the phytosanitary paperwork and export to us in the US. For many many reasons, they will be missed.

    Cynthia

  • last year

    Forgive me for sort of changing the subject, but there is a question I have for Lily Spencer and knightsgambit. I live in Italy and ordered from a company called Rose.it ( https://www.rose.it/). But I couldn't see any place on the site that talked about bare-root roses . I know I'm a bit of a dufus-could you tell me how you found info on their bare-root roses? (if we are indeed talking about the same company) . Fact is, at the time I was thinking that I would prefer bare-root roses over potted ones, but since I couldn't find the info, I settled for the potted ones.

  • last year

    @User the site you mentioned is the same one that I was refering to. On their site, it looks like they sell potted. My guess is when they ship them to the U.S. they might remove the soil to reduce any risk of pests and disease coming in but that is conjecture on my part. Lily would know better as it looks like she received the roses.

  • last year

    Thank you @knightsgambit for the detailed information and going through the trouble to figure it all out. It appears the procedures have drastically changed. That is unfortunate I was hoping to get some roses that aren't available to us in the US (i.e. Heidi Klum).