On 9/3/2025, i had a brand new LG microwave installed.

the installer tested the unit and it worked.

an hour kater, i warmed up a bowl of chile.

two hours, my spouse trues to heat upa bowl of Macaroni and cheese for the grandkids and it would not turn out.

tried to reset the unit and that did nothing

Called LG technical support and it was ageed the unit was broken and had to be replaced.