Having an effective sealer in place is essential for ensuring the long term condition of tiled floors in fact a lack of sealer can make cleaning the tiles exceptionally difficult as the sealer prevents dirt becoming ingrained in the tile. This property owner, living in the former spa town of Matlock in Derbyshire, was experiencing problems with their Terracotta tiled kitchen floor since they had applied some kind of wax to act as a sealer, and this had worn off within a few weeks. After this happened the tiles were not sealed again, making cleaning a big problem. Terracotta is a highly porous stone and thus easily soaks in spillages and stains, and allows dirt to become very easily trapped. In this situation, the property owner resolved to contact me about some professional maintenance. I suggested that the tiles would need a deep clean followed by the application of a fresh, high quality sealer. The work was agreed on and I made my way down to the property the following week. When I arrived at the property and saw the tiles first hand it became clear that a professional clean had been in need for a long time: greasy looking stains were particularly prevalent and covered large areas of the kitchen floor. To remove I mixed a strong solution of Tile Doctor Pro Clean, which is a multi-purpose, high-alkaline cleaner, stripper and degreaser, and, working in small areas, applied it to the floor. Working in small sections was important because the stone is very porous and quickly soaked in any product laid down. I scrubbed the cleaner into the stone using a rotary machine fitted with a black scrubbing pad, with the dirt and stains coming away nicely. Pro Clean is highly versatile and can be used for similar cleaning purposes on most types of natural stone floor. After cleaning each section, I quickly removed the excess dirty water and chemicals with my wet vax machine. Once the whole floor had been cleaned I rinsed it several times with fresh water just to make sure all cleaning chemicals were gone. I then left the floor to dry completely for 36 hours. When I returned to the property, I conducted several damp tests to check for any areas of the floor that needed further drying. As is almost always the case, there were a few areas that remained slightly damp, and I set about speeding the drying process along using my heat gun. In fact, it actually took me more than three hours to get the floor completely dry, but this was worth the effort as even the slightest excess moisture can damage the performance of the sealer. Once the floor was finally dried I began sealing the floor with one coat of Tile a Doctor Colour Grow sealer. Colour Grow is an impregnating sealer that penetrates deep into the pores of the stone, thus acting as a shield against ingrained dirt, and also raises the colour of the tiles to provide an aesthetically appealing appearance. sealer. After sealing with Colour Grow, I left the floor to dry for couple of hours and then applied six coats of Tile Doctor Seal & Go, which is a topical sealer that builds up durable protection on the surface of the tiles. The combination of through cleaning and the application of not one, but two high quality sealers really did wonders for the appearance of these Terracotta tiles. Looking at the final results you wouldn’t have believed they had been without a proper clean and seal for so long! Needless to say the customer was exceptionally pleased and will surely be able to keep her floor looking great for a long time to come. Tony Olmet Derbyshire Tile Doctor

This Victorian floor was discovered at a house in Swiss Cottage in the London borough of Camden when the current owner took the old carpet up. It was in need of substantial restoration to bring it back to its former glory however we have had really good results from restoring similar floors so we were confident it could be done. The carpet had literally just been taken away so we had to remove the gripper rods, underlay and deal with the adhesive which we managed to tackle using a strong solution of Tile Doctor Remove and Go which was left to dwell and penetrate the glue for ten minutes before being scrubbed in. Once the glue was removed the tiles were given a thorough clean using Tile Doctor Pro-Clean using the same process of leaving it to soak in and then actively scrubbing it into the floor to get the tile and grout as clean as possible. The floor was then rinsed and stubborn areas re-treated until we were satisfied with the result. The last cleaning step was to use a steam cleaner to pull as much dirt out of the pores of the tiles as possible and a wet vacuum to extract the liquids and get the floor as dry as possible and we also re-grouted where necessary due to the damage caused by the gripper rods. We also gave the Victorian tiles in the entrance lobby a thorough clean using the same process, although they had not been covered in carpet they were still in need of a deep clean. The floor was left to dry and when we returned the whole floor was ready to be sealed and for this we used five coats of Tile Doctor Seal and Go which adds a nice shine to the floor as well as providing a surface seal that will help protect the tiles from stains going forward. For the entrance lobby we used two coats of Colour Grow which doesn’t add the shine but as an impregnating sealer we felt it would perform better with the wear at the front of the house. The owner of the house was very pleased with the outcome and left the following testimonial: Prompt, courteous, hard working and great results !. Nigel Voyce North London Tile Doctor

This client owned a property in Haringey, North London, which had a classic Victorian tiled floor laid in the hallway. Unfortunately, the floor was in a bad state, the tiles were dull and dirty and there was a missing section by the bottom of the stairs that had been back filled with cement. Fortunately for him however his neighbour decided to remove their front path which was made with matching tiles and so he was able acquire replacements from him. He then contacted us to see if we could use those tiles to fill in the missing ones and revive the whole floor with a clean and seal at the same time. Before quoting for the restoration work, I paid a visit to the property to survey the floor. I can give quotes from photographs, but much prefer to visit and conduct a test clean, and in this case, I was able to check the spare tiles he had acquired. From that I emailed a quote which the client was happy with, so we arranged a date to return and do the work. This was a large job, so I teamed up with Jackson Davis the Central London Tile Doctor and whilst Jackson started on cleaning the floor, I took the reclaimed tiles outside and carefully grinded off the excess cement and adhesive from them and cleaned them by hand. We managed to do this by about 3pm. Jackson and I work on a lot of jobs together so it made sense to work as a bubble from the beginning of Covid so we could continue to work together, with two of us on the job it also means we can get the job done quicker. Cleaning the floor involved applying a 200-grit diamond burnishing pad to the tile lubricated with a strong dilution of Tile Doctor Remove and Go, the slurry was then rinsed off the floor with more water and then extracted with an industrial vacuum. The process was repeated on stubborn areas until we were satisfied the tiles were really clean. We then moved onto carefully removing the cement from the floor at the bottom of the stairs and cleaning up the base. Once done the newly renovated replacement tiles were laid in place using a rapid setting adhesive which meant they could be grouted later that day before heading home. The floor was then left overnight to dry off. We then returned the following day and took some moisture readings with the damp meter. The readings were within the expected range, so we were good to go ahead and apply the sealer. If the floor is not dry the seal will not cure properly, and this can lead to a patchy finish. Three coats of Tile Doctor Colour Grow were applied to seal the tiles. This is a colour intensifying impregnating sealer that works from with and will gives the Victorian tiles durable protection, ideal for a high traffic area such as the hallway. In addition, Colour Grow is a fully breathable sealer so it will allow for moisture to rise through the tile and evaporate, this is critical for floors of this age that will not have the benefit of a damp proof membrane installed under the floor. The hallway is now looking transformed by the work we did, we certainly thought so, but more importantly our client was very happy with the result and now has the floor he hoped for. Andrew Newstead North London Tile Doctor

Our client had inherited this Travertine floor when purchasing in a lovely street in Walton-On-Thames, close by was the River Thames which runs all the way into London. The new owners were unhappy with the floor in that it did not look very clean, and they were keen to get this rectified. I arranged a site visit to survey the floor and see what could be done to restore its appearance. The floor itself was in good physical condition, however, it was apparent from the level of dirt ingrained in the stone that it had not been maintained very well by the previous owner. I carried out a small test clean which came out well and they could see straight away what the floor should look really like! They were happy with my renovation quote and we agreed a mutually convenient time where I could work in relation to the COVID guidelines. The Travertine floor was scrubbed using a mixture of Tile Doctor Pro Clean and Remove and Go. These are heavy duty cleaning products designed for use on tile and stone can be combined to form a powerful cleaning/stripping solution which is left to dwell on the floor surface. After a short while the solution was worked into the stone using a rotary machine fitted with a black scrubbing pad. This cleaning recipe works extremely well breaking down dirt, stains, and grease in the stone. Following a machine scrub and a more manual hand scrub of the grout lines, we then pressure rinsed the soil away and then it was extracted using an industrial wet vacuum. In a couple of areas, it was necessary to repeat the process to ensure it was completely clean. Once we were satisfied that the stone was fresh and clean, the floor was left to dry off overnight, so it would be ready for sealing the following day. After drying overnight, the floor was checked with a damp meter to make sure it was dry. Once reassured I started with the application of the fresh sealer to the floor using Tile Doctor Colour Grow Sealer which is a colour enhancing sealer that works from within by soaking into the pores of the stone. Several coats were applied allowing each one to dry before applying the next. This sealer does not provide a glossy finish, just a nice natural sheen. This brought back the contrast and natural colours in the stone, whilst adding protection to stone for many years to come. The client was very happy with the work we carried out, the floor had come up much better than they had expected, and it really made a difference to the lovely kitchen space. The floor looked like new. I recommended the regular use of Tile Doctor Stone Soap for future cleaning which will keep the floor in great condition and ensure the longevity of the newly applied sealant. Jonathan Oldham South Middlesex Tile Doctor

These Marble tiles were installed at a lovely property in North Ferriby by another tile company who although has done a great job laying the floor had neglected to provide the owner with any kind of post-installation maintenance. Thus the tiles, which covered a large kitchen and hallway area, appeared dull and certainly not up to the standard that could be achieved with the right methods. Funnily enough, the tile company had told the property owner that the stone would need to be sealed, but did not offer to carry out the process themselves. After conducting their own research, the property owner contacted her local Tile Doctor to see what could be done. I came round to inspect the floor and recommended the floor was polished through a process known as burnishing, followed by the application of a sealer to provide durable protection for the stone. Burnishing involves the application of diamond encrusted pads with different levels of grit. At Tile Doctor we work with a four pad system that allows us to gradually refine the polish on suitable tiled floors, including Marble and Limestone. I started the process by applying a Coarse grit burnishing pad across the entire floor lubricated with a little water, the 17 inch pads fit a rotary floor buffing machine and so are relatively straight forward to use but do take time. Following this, I worked my way through the burnishing system, repeating the process with Medium, Fine and Very Fine grit burnishing pads to achieve a brilliant, consistent shine. The floor is given a quick rinse between pads in-order to remove the resultant slurry before starting with the next pad. The second part of the restoration was to seal the floor to protect the stone against future dirt, stains and damage, which is more common in busy areas of a house like the kitchen. I opted to seal the Marble tiles with two coats of Tile Doctor Ultra Seal. This is a premium, no-sheen sealer that leaves the Marble with a more natural looking polished appearance. As a solvent-based, penetrating sealer it gets deep into the pores of the stone to protect against stains and ingrained dirt, especially in food preparation areas. To finish off I used the very fine diamond pad just to guarantee the brilliant shine you can see in the photos. The property owners were exceptionally pleased with the results achieved and will undoubtedly be glad that their lovely Marble tiled flooring is now protected for long-term use. Another satisfied client. Ronnie Phipps East Yorkshire Tile Doctor

Sandstone is a particularly popular choice for kitchen and hallway floors amongst home owners in the UK. It not only possesses beautiful natural shades and features, but it is also typically hard wearing, making it an ideal stone for tiled flooring in high traffic areas of a house and can often be found laid as large riven flagstones in pubs and other commercial premises. Naturally, just like any other type of tiled floor, Sandstone needs to be maintained using appropriate products and methods. A lack of adequate surface sealer in particular leaves Sandstone susceptible to ingrained dirt, and can leave distinct, unsightly patches such as those in the photograph below. In this instance, I visited a client in the old Essex town of Thaxted, who believed that her four square meter Sandstone tiled floor might be suffering from damp issues after lifting up the mats covering the area. However, when I arrived at the property and ran damp tests, I found the issue to be superficial. The Sandstone floor however did require attention in the form of a deep clean and a fresh seal to tackle the white patches and prevent further discolouration. To begin the cleaning process I spread Tile Doctor Remove & Go evenly across the floor. It was left to dwell for approximately 15 minutes, during which time it worked to break down the old sealer remaining on the tiles. I then agitated the area twice over with both a black scrubbing pad fitted to a rotation machine lift away any dirt. The resultant slurry was removed using a wet vacuum and the floor was then rinsed with water and then mixed a strong solution of one part Tile Doctor Pro Clean to three parts water which was used to give the floor a final clean and scrub the grout clean before using the wet vacuum again and giving the floor a final rinse with water. After completing the cleaning process I left the floor to dry over the weekend. Upon my return to the house I proceeded to seal the tiles with three coats of Tile Doctor Colour Grow which is an impregnating sealer that soaks into the pores of the stone and provide durable surface protection going forward. Colour Grow is also specially designed to let the floor breathe and enhance the natural colours in the stone and, in this case, really helped to intensify the natural sand-coloured shades in the tiles. The difference made to these Sandstone tiles was really noticeable, with the white patches completely removed and the surface more generally back to looking like new, needless to say, my client was very happy with the results. Nick Murphy South Essex Tile Doctor

The pictures show a large Limestone floor laid through much of the ground floor of a property situated on the outskirts of York seventeen years prior. The owners had three dogs that slept in their own doggy room. The floor in this room was in the worst condition of the five rooms as it had been subject to significant wear and tear. The Limestone tiles looked dull with ingrained dirt and the grout was stained and patchy. The original tiler had laid the floor well, but he had applied a satin topical sealer to the stone most of which had worn off over the years. A floor like this would need a little maintenance and the sealer reapplying from time to time to maintain it. I completed a test clean for the client to show them what could be achieved which came out well. Happy with the result they accepted my quote for the restoration work, and we booked in a suitable time to complete the work. The area was quite large, so I separated the job into rooms and started by protecting the skirtings and woodwork from splashing etc. I decided to do a chemical clean first to remove what was left of the old sealer but more importantly to give the grout a thorough clean which was making the floor look scruffy. For this I opted to apply a strong dilution of Tile Doctor Pro-Clean which was left to dwell for a short while and then worked in with a mechanical rotary cleaner. It gets to work on the ingrained dirt and sealer. It should also help to get rid of the doggy smells. This process turns the cleaning solution black and is then extracted using a wet vacuum keeping the mess to a minimum. I paid particular attention to the grout which was deeply discoloured and found that some areas required going over a couple of times to get them clean. I was only just getting started on the cleaning but immediately the floor was looking so much better. I then deep cleaned the Limestone with a set of diamond burnishing pads, working in sequence from the 400 grit through to 1500 grit. A small amount of water was used to aid the lubrication and after each pad have been over the entire area few times the solution is rinsed off with more water and extracted with the wet vacuum. The floor came back to almost new and as the client wanted a satin finish, I ended by applying a 3000-grit pad to add a deeper polish to the Limestone. The floor was then left overnight to dry. The last step of polishing with the 3000-grit pad already leaves the floor quite dry however I always like to check before sealing so just to be sure I took some reading with a damp meter. The readings were fine, so I started applying the first of two coats of Tile Doctor Ultra Seal to finish the floor. This is an impregnating sealer (as opposed to the previous topical sealer) that soaks into the stone protecting it from within but without affecting its appearance. This product was chosen in consultation with the client who was specific about how they wanted to floor to look. The floor now looked superb. Both the client and l were very pleased with the finished floor and so where the dogs! For aftercare I recommended Tile Doctor Stone Soap which is designed for cleaning polished stone floors like these, it’s a gentle stone cleaner that helps maintain the patina and ideal for this type of floor. Nigel Stoker North West Yorkshire Tile Doctor

The photographs below are taken from a house in the old market town of Basingstoke which is now the largest town in Hampshire. I was asked to address a very severe case of Limescale build-up in a shower cubicle. The wall tiles were Ceramic and a shocking amount of Limescale had deposited itself on them and the shower tray over the years; the owners were going to have to replace everything if Tile Doctor could not come to the rescue! The photos below really demonstrate the extent of the problem and needless to say the Gauntlet had been laid down and I was ready for a challenge! My first task was to provide the Ceramic tiled walls with an initial clean. I did this by firstly mixing a diluted solution of the high alkaline cleaner known as Tile Doctor Pro Clean and then applying this on the tiles and leaving it to dwell for a while before scrubbing it in by hand in order to remove any surface dirt and scum. This was then washed off and I set my mind to the main task at hand: the Limescale removal. To remove the Limescale it is necessary to apply an acidic product. However, there is an issue for homeowners that most products readily available on the market come in a liquid form, which of course simply drips down the tile, and therefore does not work to the best of its abilities. Fortunately, Tile Doctor recently launched a new product by the name of Acid Gel. Since it’s in a gel form it stays put on the surface and does not evaporate or dry out too quickly. This allows it time to break down the Limescale and other difficult stains. Acid Gel was thus applied to the affected areas and left to dwell for a short while. I then scrubbed it deeply into the tile and grout lines, and follow up with an application of steam to tackle the stubborn areas and help the Acid Gel to tackle the Limescale. The results were absolutely fantastic, and even the shower tray – which was in a very poor state indeed – came up very clean. Needless to say, my client was very pleased that they now do not have to replace the shower! Charles Okwechime Hampshire Tile Doctor

These photographs were taken of a bathroom and WC in a property in Histon The client had just had these modern Encaustic tiles laid a couple of months prior. The owner had never been happy with the final look of them and from the markings on the surface it looked like had been damaged in storage or left outside and neglected. They are a pretty unusual design so I can only assume the tiler thought their appearance was perfectly normal at the time of installation. I was confident I could improve the appearance of the tiles and gave the client a quote for the work. Whilst she didn’t want to spend more money on her new floor, she did want it to look as it should, so rather reluctantly she agreed to go ahead. Histon is next to Impington, they are small villages in Cambridgeshire, over the years the two villages have grown and have entwined together. Many villagers in fact do not know where one village starts and the other ends. The have 6 pubs in total! I wasn’t sure what had been applied to the tiles so after adding protective tape to the wooden skirting I gave them a deep clean with Tile Doctor Remove and Go which was worked into the tiles with a black scrubbing pad. Then to renovate the surface and remove the markings I honed the surface with 400-grit and then 800-grit burnishing pad using water to lubricate the process and rinsing and extracting the soil away after each pad with the wet vacuum. There were two areas that needed work so whilst one area was drying, I was able to get to work on the second and then return to the first later to apply a sealer. My product of choice for this floor was Tile Doctor Colour Grow which is an impregnating sealer which improves the colour and works by penetrating the pores of the tile and protecting it from within. I applied three coats allowing each one to dry before applying the next. The bathroom now looked as it should have done from the beginning. My client was very happy with the improvement and left the following 5-Star review. I only had my floor tiles fitted a few months or so ago and was so disappointed with them. I called Tom and within a few hours, he had transformed them! They look absolutely fantastic! Great value for money as well! I recommended that in order to maintain the tiles, she should use Tile Doctor Neutral Cleaner, this is a pH neutral cleaner which will keep the floor without harming the sealer. Many tile cleaning products are only designed for Ceramic or Porcelain tiles and are too strong for use on sealed floors where they will strip the sealer off with time. Tom Conlon Cambridge Tile Doctor

The before picture below was actually taken after another cleaning company had come in to clean these Terracotta floor tiles for a client in the city of Oxford; well what can I say except they then called Tile Doctor. I started by doing a test on a small area and realised that I could strip the remaining sealer from the floor with a strong dilution of Tile Doctor Pro Clean which is also an effective cleaner and safe to use on stone and tiled floors. So I diluted Pro Clean with warm water and spread this on the floor leaving it to dwell for twenty minutes before scrubbing it in with a black pad fitted to my Rocky floor machine. This worked very well on the floor and the cleaning solution was soon dirty with the released soil which was removed using a wet vacuum and more water to rinse it away and dry the floor as much as possible. Satisfied that the floor was now as clean as it could be I left for the day and returned the next day to seal the floor, first checking that the tiles were dry and ready to be sealed. Sealing was done in two stages starting with an initial coat of Tile Doctor Colour Grow which is an impregnating sealer that adds life to the natural colours in the tiles and gives the floor a good base for the next sealer. The second stage was to apply a few coats of Tile Doctor Seal & Go which builds up a surface seal that leaves a nice sheen to the floor as requested by the customer.

I was asked by a Chelford homeowner (near Alderley Edge) to renovate their Ceramic Tiled Shower Cubicle which had an unsightly mould problem. They say pictures speak louder than words, so I’ve added some photos on this page which show how the grout and silicone sealant had become discoloured with mould over the ten years since it was installed. Mould likes damp warm areas and shower cubicles make a perfect habitat for it, grout especially can be a problem due to its cementitious rough surface that mould can get a grip on. In this case the ventilation in the ensuite was inadequate and ideally there should have been an extraction vent over the cubicle itself. My advice in these situations is to leave doors and windows open after showering and to run the cold water afterwards. To renovate the Tile and Grout I sprayed on Tile Doctor Duo-Clean which was left to soak into the grout line for ten minutes before being scrubbed in by hand. The Ceramic tiles cleaned quite easily but the grout had to be scrubbed hard and needed several applications before I was satisfied. The whole shower needed treating in this fashion and once rinsed and dried I set about stripping out all the old silicone sealant that had also been badly affected by mould. This is done carefully using a sharp knife. I removed the debris and moved onto applying a fresh mould resistant silicone sealant. Last step before leaving was to spray the Ceramic tile and especially the Grout and Silicone with a can of Tile Doctor Aerosol Grout Sealer. This doesn’t last as long as other sealants in the Tile Doctor range but its quick to apply, especially on wall tiles. The sealer ensures water will run straight off the walls into the shower tray and it also makes the shower easier to clean later. The shower looked like a new installation by the time I had finished, and my client was delighted with the transformation. He was also thankful that I had replaced the silicone, this was something he had considered doing himself but applying it does take practice and you can get yourself into a mess. Kamila Logonzy East Cheshire Tile Doctor

Victorian black and white tiles in the hallway of a house in Wanstead (E11), laid in what is often referred to as the York Pattern with a Kingsley Border, however sadly neglected for many years after being covered with a heavy underlay and carpet. First we cleaned the tiles with a dilution of Tile Doctor Pro-clean which releases the dirt stuck in the pores of the tiles; the solution was scrubbed into the floor with a buffer machine fitted with a black scrubbing pad and then the released soil extracted with a wet vacuum. The floor was then rinsed with water and extracted again with the wet vacuum. It was left to dry for thirty minutes and the floor inspected which revealed a few stubborn areas that were then treated using Nano-Tech Heavy Build-up remover (HBU) which was left to dwell for forty minutes and then scrubbed and then extracted again with water. To Slow down or stop the possibility of an issue we sometimes have with older floors such as Victorian Tiles we often use a product developed by Tile Doctor called Acid Gel, this is left on the surface for 5 minutes and then removed with light agitation and water and a wet vac machine, the floor is then rinsed with water again just to make sure there is no Acid Gel left in the Tile or on the surface. The Acid Gel not only Keeps mineral salts (efflorescence) at bay but also helps as a bonding agent for the sealer to make sealing theses type of tiles a lot easier. After leaving the floor to dry overnight I came back the next day to seal the floor using four coats of Tile Doctor Seal and Go which is ideal for Victorian tiled floors as it leaves a low sheen finish whilst providing excellent stain protection. Didi Mohammed Central London Tile Doctor

This is a job I recently completed in the small town of Braunstone, which lies just outside the city boundaries of Leicester, Leicestershire. My client wanted a restorative cleaning and sealing service for their very old Quarry tiled bathroom floor, which dates back to the Edwardian period. The floor was suffering from paint and adhesive staining, and was now in dire need of a thorough clean more generally along with a fresh seal to protect it from further damage. I treated the floor in the first instance Tile Doctor Remove & Go which is a powerful stripper that breaks down old sealers remaining on the floor, as well as inherent paint and adhesive contamination. Remove & Go also contains cleaning properties which allows it to draw out ingrained dirt from the stone, lifting it to the surface. The product was applied to the floor and allowed to dwell for approximately thirty minutes prior to agitation with a hand-held rotary polisher fitted with a small black stripping pad. The resulting slurry was promptly removed using a wet vacuum machine and our specialist Tile Doctor Acid Gel was then applied to the floor. Acid Gel is a blend of phosphoric and hydrochloric acids in gel form, and is specially formulated to treat grout haze and efflorescence on both wall and floor tiles. Readers should be aware that this product is not suitable for use on acid-sensitive stone tiles such as Marble, Limestone and Travertine as it can potentially cause severe etching. In this case Acid Gel was left to dwell for ten minutes prior to agitation. This was effective in removing the white efflorescence salt staining that was present in several concentrated areas. Once again, the resulting slurry was vacuumed away, and the entire floor was rinsed with clean water. The floor was left to dry for roughly twenty four hours before I returned to seal the floor. My choice of sealer in this case was Tile Doctor Colour Grow, a colour enhancing, impregnating sealer. The sealer will help to protect the tiles from soil ingress, and both water and oil based spills. As you can see from the ‘Before’ and ‘After’ photographs, a marked difference was made to the appearance of this Quarry tiled floor. A professional and carefully thought out approach was taken to tackling the innate problems, particularly relating to efflorescence and paint and adhesive staining, and my client was extremely pleased with the results. Kay Sylvester Leicestershire Tile Doctor

I thought I would share this case history of a Yellow and Black Victorian Tiled floor that we worked on at a large house in Lancaster last year. It’s a great example of the typical problems we face with old Victorian floors, especially around door thresholds where the transition between the different foundation invariable cause problems. I didn’t know the full history of the floor, but it was now in quite a state and recent renovation work had left the floor unstable with loose and cracked tiles. The tiles needed to be removed and then the damaged subfloor carefully scraped out and replaced. Once that was done the floor would need relaying and then cleaned and sealed so everything would blend in. After visiting the property and providing a quotation we were given the go ahead and agreed a date to do the work. We returned on the agreed date and set about carefully removing the loose and cracked Victorian tiles and put them aside for later use. Some would need replacing however this would not present a problem and they are still widely available, and I have several contacts I can turn to for this. Once this was done and the subfloor exposed and cleaned up, I used self-levelling cement to bring the floor level up and in-line with the existing. This now needed to set hard, so the rest of the day was spent cleaning up the tiles we removed earlier with Tile Doctor Grout Clean-up and Pro-clean. Our goal is to reuse as many of the original tiles as possible to preserve the heritage of the floor. The next day with the new subfloor set it was ready for tiling. This involves laying out the tiles first without adhesive carefully cutting and fitting new tiles as needed to maintain the overall pattern of the floor. Once I was happy the tiles were moved to a board and then fitted with fresh adhesive. I came back on day three with the aim of cleaning the floor so it could be sealed however whilst inspecting my new tiling I was disappointed to discover some were not as level as I had hoped. I had noticed the replacement tiles were not the same thickness as the originals the previous day but I had worked around this by using different levels of adhesive, clearly this plan was not as effective as I had hoped for. To counter this problem, I used a set of 50-Grit, 100-grit and then 200-grit diamond pads in sequence to mill the floor flat and remove the lippage between them. This is done with water to lubricate the process and a weighted floor buffer. The pads generate a lot of slurry and so you need to rinse this off with more water and extract all the soil after each pad. I followed this up with various Diamond burnishing pads of increasingly finer grits across the whole floor until we achieved a consistent finish and had the added benefit of getting the whole floor clean. More water is used to rinse the tiles after burnishing and the soil extracted with a wet vacuum as before. Once done and inspected the floor was left to dry off overnight. Tile Doctor Colour Grow was applied to enhance the appearance of the tiles and protect them going forward. This product copes well with damp which can always be a problem with old floors like this one with no damp proof membrane present. The floor looked amazing when finished and our attention to detail had really paid off, in fact you simply could not tell we had done any tiling work or replaced any tiles. For aftercare I recommend the use of Tile Doctor Neutral Cleaner which is designed for the regular cleaning of sealed tiles. Russell Taylor Lancashire Tile Doctor

Here’s an interesting work I recently completed on a red Quarry tiled floor at a house in the town of Abington, Northampton. In post-war Britain (more specifically in the 1940s and 1950s), many new homes were built with Quarry tiled hallways and kitchens, so quite a popular feature back then. These floors are typically quite hard wearing and therefore ideal for such high traffic areas; additionally they don’t need a great deal of maintenance but their appearance will degrade over time. In this particular house, the Quarry tiled floor had been covered with linoleum for many years, causing significant patches of visible black mould. The floor also had a loose tile (which I promptly reset to mitigate the potential tripping hazard) and splashes of paint due to a lack of precaution while the house was being renovated. Needless to say, the floor needed a lot of work. Before beginning the cleaning I made sure to vacuum up all of the loose debris from the floor. I then applied Tile Doctor Remove & Go to the tiles, left it to dwell for a short period, and then agitated the area with a black stripping pad, adding water to aid the process. This helped to break down any old and ineffectual sealer, along with the paint splashes marking the tiles, leaving a much cleaner and more refined appearance. I followed this up with Tile Doctor Grout Clean-Up to eliminate the odd speck of cement and grout haze dating back to when the floor was first installed; Gout Clean-up has an acid base so it’s not advised to leave it on the tiles for too long, consequently as soon as I was happy it had done the job I rinsed it off with water and give the floor a thorough wash down. I used a wet-vacuum machine to extract as much water as possible and gave the floor a once over with steam cleaner which improves the evaporation of any remaining moisture by heating up the tiles. After completing the cleaning process, I left the house to allow time for the floor to dry completely. Upon my return, I conducted a damp test which showed the floor needed to dry further before sealing so I left an industrial fan in place for a couple of hours to help speed things up. Once I was satisfied that the floor was dry enough to take the sealant, I sealed the floor using Tile Doctor Colour Grow which is an interesting product that will not only provide durable stain protection but also improves the natural colours of the tile. While the floor required a lot of time and work to restore, I think you will agree the results were certainly worth waiting for. Phil Vissian Northamptonshire Tile Doctor

Details below of a restorative clean and seal that I recently completed on a Quarry tiled hallway at a house in the small village of Riseley, North Bedfordshire. The floor was a mix of fantastic black and red tiles; however, it had lost its character after a long period without professional maintenance. My client commissioned me to strip off the old sealer from the floor and replace it, but not before providing a thorough clean, including tackling some adhesive staining and inherent grout haze. The first task involved mixing our high alkaline cleaner, known as Tile Doctor Pro-Clean, with water to form a strong solution. The solution was applied to the tiled floor and left to dwell for a short period. This dwelling time allows for the Pro-Clean to seep into the stone to get underneath the ingrained dirt and lift it out. Pro-Clean also contains stripping properties, and thus helped to break down the old (and now ineffectual) sealer. After completing this initial clean I rinsed the floor using a standard mop and bucket method. With the old sealer removed, it became evident that there was also plaster residue marking the tiles, as well as inherent grout haze on the surface of the tile probably from the original installation. To tack these problems I used Tile Doctor Grout Clean-Up, which is an acid-based cleaner that dissolves the adhesive and the grout. Being an acid you have to be careful and ensure the floor is rinsed thoroughly after use and if you’re considering using this product yourself read the label and make sure you use the right protective equipment. After the floor was thoroughly rinsed with water it was dried as much as possible using a wet vacuum which literally sucks the water off the floor. The floor was then left to dry for four days, with the help of several air movers. By the time I returned to the house, the floor was completely dry and ready to take the seal. I opted to use a combination of sealers, including one coat of our colour enhancing, impregnating sealer, known as Colour Grow, followed by three coats of Tile Doctor Seal & Go to provide a truly robust and aesthetically pleasing surface seal. The photographs demonstrate the finished results better than words can and I think you will agree the floor is quite transformed. Andrew Evans Bedfordshire Tile Doctor

This Multi-Coloured Slate floor looks nice in the Kitchen of this property in Hythe, however due to the riven surface of the tile and the deep grout lines my customer had struggled to keep it clean. Additionally, the Slate has lost all of its lustre over the years since it had been installed and it was now due a deep clean and reseal. The combination of durability and price makes Slate a popular choice for floor covering, it is also available in a number of colours, ranging from plain black to a more diverse array of shades. Like any natural stone floor though it need sealing to keep the dirt out of the pores of the stone however sealers wear off with use Hythe by the way is a lovely medieval coastal market town with its own beach on the edge of Romney Marsh and close to Folkestone. Before starting I removed the kickboards underneath the kitchen units and protected the exposed woodwork with a thin film. To deep clean the Slate floor and remove any remaining sealer I applied Tile Doctor Remove and Go and left it to soak in for ten minutes before scrubbing it in with a light carbide brush. As well as removing the old sealer this process releases the dirt from the pores of the stone and brings it to the surface where it can be extracted. I have probably mentioned this before, but I’ve invested in a powerful van mounted pressure extraction system for removing the dirt, old sealer and emulsified soils released from the stone. The system works by applying water at high pressure on the floor via a spinner tool and then simultaneously extracts the waste under suction back to a grey water tank on the van. From the customers point of view, it makes light work of cleaning the floor and more importantly leaves the floor dry and leaves no mess. Having a dry floor at this stage is important as it means I can usually seal the floor on the same day. Its not a good idea to apply a sealer to damp floor as it will affect the way it cures and lead to an undesirable finish. The way to make sure the floor its dry is to use a moisture meter and take readings in several places around the floor. You can use an air mover to improve drying times however older floors can take a very long time to dry and for those I tend to book another day to apply the sealer. With the floor dry I set about applying the first of two coats of Tile Doctor X-Tra Seal which provides both a hardwearing sheen to the slate as well as enhancing its natural colourings. It has strong water repellency characteristics which makes it ideal for use in a kitchen where spillages are quite common. This was quite a small kitchen, so the work was completed in one day. My client was amazed at the transformation and grateful for our advice on continued maintenance which for this floor I recommended the use of Tile Doctor Stone Soap for daily cleaning. Michael Conlon South Kent Tile Doctor

The colourful and diverse geometric patterns of a Victorian tiled floor can give a property a regal, elegant and timeless feel, making it a popular choice even in the 21st century. However, as time passes without regular care and maintenance, Victorian tiles can quickly lose their colour and appear deadened by the buildup of dirt and dust over several months (and sometimes years). This property owner in Hebden a very small village in North Yorkshire of less than 300 people, had this common problem. Her Victorian tiled hallway had not been adequately maintained and was now more difficult to keep clean than ever. To add to the problem, most of the tiles along the edges were either broken, cracked, or filled with holes, probably I suspect from the installation of carpet grippers at some point in the past. At this point, the property owner turned to Tile Doctor to see what could be done. Before beginning a deep clean of the entire length of the hallway, it was first necessary to source and install replacement tiles for those that had been broken and damaged. I also relaid any that were loose. When finished, I left the tiles to set and returned the next day to start the clean. My choice of cleaner in this situation was Tile Doctor Pro Clean, which was scrubbed into the floor with a special pad fitted to a rotary machine to break down ingrained dirt and stains. Pro Clean does this very effectively on all types of tile, including natural stone and of course Victorian tiles. The floor was then rinsed with water and the soiled cleaning solution extracted from the floor using a vet vacuum. Stubborn areas were re-treated with more Pro Clean, and when I was satisfied with the condition of the tiles the floor was given a final but thorough rinse to remove any trace of cleaning product. The floor was then left to dry completely overnight to ensure all excess moisture had disappeared, leaving it fresh to be sealed. I returned in the morning for a third day of work to seal the Victorian tiles with four coats of Tile Doctor Seal and Go, a topical sealer which provides a rich satin finish to really add depth to the colours in the tile while protecting it against dirt and stains. The customer was delighted with the restoration and couldn’t quite believe the huge improvement in the appearance of the tiles, especially in regards to the enhancement in the different colours. Another satisfied customer! Nigel Stoker North West Yorkshire Tile Doctor

The photographs below are from a Victorian tiled hallway floor at a property in Stoke Newington in London. The floor was in need of repair with a large area very uneven and partly sunk in the middle of the pattern. The repairs were made using as many existing tiles as possible. The first task was to set about cleaning the tiles using Tile Doctor Pro-Clean and Remove & Go on the stubborn areas. Both products were applied in the same way using black scrubbing pads to work the products into the tile to release the dirt. Hand brushes were used to clean up the grout lines and the floor was rinsed and soil removed using a wet vacuum. At this point the large loose area of tiles were removed to be cleaned of grout/adhesive for use later and the sunken area that was revealed was levelled in line with the rest of the floor base. Once the new cement base had set and the tiles useable again they were re-laid and set in position to fit the matching pattern of the remaining floor. Once the tile adhesive had set the last thing to do was to re-grout the repaired area making the hallway whole again and left to go off. When we returned the whole floor was ready to be sealed and for this we used five coats of Tile Doctor Seal and Go which adds a nice shine to the floor as well as providing a surface seal that will help protect the tiles from stains going forward. A lot of effort went into the restoration but what a transformation and well worth the work, certainly the customer was pleased and left the following testimonial. Rob Voyce responded very quickly to my request for a quote, and was able to complete the work to a very good standard in the agreed time. The work caused minimum disruption to the household and everything was left clean and tidy at the end of each day. I would certainly recommend the services of the Tile Doctor and I am very happy with the work that has been done on old tiles in my Victorian hallway. Nigel Voyce North London Tile Doctor