“Bob Barzilay of Proper pH told the clients the hot tub was just too damaged to continue fixing it," says Bill. "It seemed far more economical to get a new hot tub rather than continually fix the old one.” The clients agreed and Proper pH Pools removed the old hot tub and took out most of the decking around it and reframed it. They also built a raised gravel surround, using railroad ties to create a sand-box-like area that they filled with gravel. “Proper pH Pools made room for the new spa in same spot as the old hot tub, only it is now lifted above existing grade,” says Bill. “This allows for proper draining and water won’t pool around the new spa like it used to.” Proper pH Pools also cleverly solved the access problem created in the earlier installation, continues Bill. They put in a removable panel made out of decking which is easy to take out for a service person to get at it. “With the deck-matching access panel, it is so well done you can’t tell it’s there.”