We've worked with Carroll on 3 different projects since 2017, and we just keep hiring him because he is so so amazing to work with. In addition to our 3 projects, he designed a new addition and deck/stairs for the rear unit in our triplex, so we have a lot of experience working with him. Our first project was creating a 1/2 bath out of half of our walk-in closet. Carroll went through all the options about where to put the bathroom given our small footprint, and asked all the right questions about our lifestyle, how we imagine the kids' needs changing over time, and gently but firmly lead us to the design decision that made the most sense in a way that feels intuitive. He is really skilled about optimizing small spaces down to the inch, and working with all kinds of design parameters (including budget!)
The next project was a down-to-the-studs full bath remodel. Again, Carroll was amazing at visioning the entire project as well as providing guidance on fixtures, finishes, lighting, colors, etc. It should also be said that Carroll has a great team of contractors and craftspeople that he uses and is an incredible resource for who to call and where to shop locally. Carroll kept the project on track even when we were out of the country and had to make some decision over the phone. The project turned out even better than we had imagined.
Our current project is several orders of magnitude larger in scope and budget - a full kitchen remodel, down to the studs, including moving an interior stairway, creating a new back deck, and other more major structural changes. Carroll guided us through staging all of the necessary steps, and was always on top of managing expectations in terms of timeline and budget. We always felt his genuine interest in our project; he takes pride in delivering outstanding design, and seems to actually enjoy the process of collaboration. We're also always wowed by the scope of his expertise- he can think in 3 dimensions about the entire space on a macro level, and then be just as engaged when consulting about the shape and color of the cabinet handles.
A final point- Carroll is great w design and project management, but has a knack for the 'soft skills' of diplomatically getting individuals with different viewpoints (either members of a couple, or families within a community like we have) to feel heard, while steering to consensus. I think this is an unsung talent that they probably don't teach in architecture school but is essential to work with actual people. Obviously, we are thrilled to have connected to Right Design Lab for so much of our home's transformation. We're almost sad to be running out of projects to hire him for! We'd give Carroll 6 stars if Houzz let us.