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Wrong Stucco Colour applied! Can Acrylic Stucco be painted?

12 years ago
last modified: 12 years ago
We were working with our Builder’s Designer and selected a Stucco Color - then used it to select Stone, Garage Door etc. We were given an actual sample of stucco for this. 3 days ago our house was painted and the Colour is completely different than what we selected. The color name “Willow” CC-542 reads the same but it clearly is not. OUr sample is a brownish-grey (with green undertone). The Colour applied to our house has a PURPLISH undertone. We’ve been told to try and get used to it but I’m so upset. Everytime I pull onto our street I cringe at the colour. They say the best they can do is paint the stucco for us but it may be a cost to us as the developer has to approve a new colour. So frustrated as I pointed it out to everyone the day they were working and they were told to keep going. ** The stucco on the left is our selection ** What can we do? Thanks Everyone!

Comments (23)

  • PRO
    12 years ago
    Sue the builder. Withhold all future payments till they make it right.
    Kyla Beach thanked Gray & Walter, Ltd.
  • 12 years ago
    last modified: 12 years ago
    Do you know how they can make it right? I have no idea? Can it be painted? Can it be removed? No one is returning my calls.
  • 12 years ago
    They need to not take the easy way out (painting). They need to take it off and start over!
    Kyla Beach thanked Jolene
  • 12 years ago
    The problem is apparently it is according to contract because both colours say “Willow CC-542”. But clearly its not the same. This new company said our designer used an “old sample” but it has dates and it wasn’t an expired sample.
  • PRO
    12 years ago
    They will always say (not every builder, but many people I work with), just to see your reaction, that they can't do anything. Just yesterday I was working at a project, and I asked a couple movers would it be too much trouble to move the rug 6 inches, and they said yes, and I said, well you will just have to do it anyway, so they did.

    You are the boss of this project, the color is clearly off and it needs to be repainted and whoever has to pay for it (and, no it is not you), will have to pay.
    Kyla Beach thanked Aggie dba Aggie Designs
  • PRO
    12 years ago
    They are BS ing you.
  • 12 years ago
    Question for anyone familiar with Benjamin Moore Colours on Exteriors: If the best they will do is repaint (and they will not even commit to that). We are in desperate need to find a nice grey-brown paint Color - They use Benjamin Moore. Iron Mountain? Coachman’s Cape?
  • PRO
    12 years ago
    Take your good sample to a Benjamin Moore Store and find the closest match in person with paint chips, or do a computer color match, paint a large cardboard with the obtained paint and make sure it is exactly what you want... It will be hard for anyone to do this off a computer screen.
    Kyla Beach thanked Aggie dba Aggie Designs
  • 12 years ago
    Hi Kyle, has the builder eventually agreed to pay for the repaint of the stucco color of the house? I'm having the same situation here, and I want to know what we could do.
  • PRO
    12 years ago
    You stucco person should have made you a sample from the current dye lot.
  • PRO
    10 years ago

    Hi Kyla - IF you do decide to paint - FYI, "coachman's cape" is one of Benjamin Moore's full-spectrum "color stories" colors, and it's not meant for exteriors (I believe the reason is, the color will shift due to sunlight and exposure to weather). Just as an FYI, I have seen "iron mountain" used as an exterior color, and it looked beautiful. I would definitely take your original sample of what you thought the color would be to a Benjamin Moore store, and ask for assistance from their staff. They have multiple lines of paint (like Affinity, and Historic Colors and Williamsburg collection), and you'll need to see the fan decks, as many colors will not be out on display. Also, I would take your sample and the fan deck into the daylight for a better read on the color, but the good news is - one of the colors in one of the fan decks could be a perfect match. I'm so sorry for your situation, and I really hope that everything turns out.

  • 8 years ago

    We are experiencing this same issue. Our sample (Stucco Sample) looked white but, when it went on it looks cream. We are all scratching our heads. We asked the builder to stop (And even sent an email to stop) but, they did the WHOLE house and it is a 10,000 sqft home. Now they are recommending White Elastomeric paint. They did a sample of the paint but it just does not have the same feel as stucco "Dry" stucco texture. I want it all removed and start over. Can this be done??? What did everyone do on this post? What should we do??? I am furious! Help!

  • 8 years ago
    Hi spitfire,

    Yikes, I know exactly how you feel. It's so frustrating. The builder in my case ended up refusing to paint the whole house. We did price out painting it ourselves with that rubbery feeling paint. It feels weird but looks nice ( we went to see a house that was redone for exact same reason)
    In the end the builder put more stone around the garage door as the "purplish" brown looked the worst right close to garage door colour.

    I know what you mean about a cream colour as that happened to a neighbour in our new development as well. They painted it.
  • 8 years ago
    last modified: 8 years ago

    Kyla...So you did paint? If yes, how is it holding up? Are you happy? Yes on rubbery...I really dislike that feel and I have read that paint traps moisture in the stucco and can cause damage down the line...Any thoughts? I am almost willing to just live with the cream but, my wife says no...lol. You know where that puts me.

  • 8 years ago
    We never did d paint. The extra stone really helped.
    I know you must be stressed right out. You have a large home. Does the cream look bad with other features of your house?
    It's true though, if your wife wants to paint, you should probably do it. To an outsider your house likely looks fantastic. To you, because you knew what to expect it's so hard. You initially get used to the colour of your home pre-stucco..., then deal with the shock of it not being the right colour.... then for us anyway, we realized the colour is not so bad it was not what was expected so it was maddening. We are used to it now.
    If your wife will love the home you put so much time and thought into it will be worth painting in the long run.
    You know the saying about a "happy life". Post a pic!! People on this thread will be honest.
  • 8 years ago
    Kyla you can put another top coat over the existing stucco to change it. The builder should be responsible for it
  • 8 years ago
    last modified: 8 years ago

    Tammy, Correct they can apply another "Color layer" but, there is only about 1/4" of window reveal left, at best, some place less. The new layer will take 1/8" of that. So, windows will barely stick out from wall and in some places be almost flush.

    Kyla, glad you didn't paint. This home is "Cool" colors not, warm colors. The roof is charcoal gray color Spanish tile and the cast stone is a cool gray. So cream stucco clashes. That's is why we wanted white. It's a transitional home. It's so weird.....In full sunlight it looks cream and in overcast skies its looks lite gray. Word to the wise.....Put up a stucco sample on an entire wall (do not use little sample boards) and check it all day long and in in climate conditions like party cloudy and overcast skies. Just like you sample paint on interior. do this for days BEFORE they start the color layer.

    Grrrrr....It's going to cost a lot of money to fix this issue as I just cannot live with painted stucco.I am sick about it.

  • 8 years ago
    I’m sorry spitfire. Stucco is a hard animal. Especially traditional stucco and not dryvit types.. color is effected by everything, how much mud, water, sand everything that goes into the mix. Consistency is hard to achieve but can be done and it takes a very experienced stucco person to do it. I hope you get some resolution and it’s something you can live with.
  • 8 years ago
    last modified: 8 years ago

    Thanks for kind words Tammy. It is Dryvit Stucco. We learned that Dryvit makes a product called “Demandit” it is made specifically for this purpose. They are gonna put up a sample next week and we will see how it looks. It is basically a flat acrylic, vapor permeable, color overlay. They say it will look exactly like the original texture just different “correct” color! Yay! Hope it works out!

  • 8 years ago
    I hope it works too Spitfire!! Happy Thanksgiving to y’all.
  • 8 years ago

    Old thread - but similar issue here. They stucco'd the whole house in what was supposed to be a colour match to the white that we were painting our brick. The brick was painted yesterday and they DO NOT MATCH!!! Of course they are right beside each other and look terrible to my eye. Cream stucco beside white brick. OMG.

    To make matters worse, my builder says that I approved the stucco sample. Well, yes, I did. Because I said " as long as they have colour matched the Benjamin moore sample, then it is right"... I hate it. This is just the kind of colour disaster that I was hoping to avoid on this build.

  • 8 years ago
    last modified: 8 years ago

    We went through this same issue. Be careful.....the acrylic paint is awful and will not let your stucco "breath" so, don't do that. Dryvit makes a paint product called "Demandit" that can change the color but, after they used it on the whole house there were roller marks everywhere. The final solution was to apply a new layer of acrylic mesh along with a new concrete coat, then apply a new color layer. It's the only way to get a smooth finish that can breath and be a true stucco finish. Our builder did that at no extra charge due to an improper color that was applied. Good Luck and DO NOT SETTLE.