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alice462

OMG -- another delay!!! (long saga)

17 years ago

I have been absent for a while b/c I have been so discouraged and disheartened by our progress (or really, lack thereof). We have been without a kitchen since before Thanksgiving and as of the week before Xmas, we lost the laundry room, too. We trundled along until Thanksgiving and since then it has been one step forward two back at every turn.

Most of the cabinets went in and the good news is - I love the finish overall. The top for the hutch was scratched and had to be re-done, several doors were warped, and the stain on the knobs for the island and the hutch was off. The cabinetmaker readily willing to correct all of this.

The soapstone took a week or so longer to put in and although they did a great job on the matching of veins and the seams are practially invisible - they forgot to put the first coat of sealer on one of the slabs at the shop so that it is significantly lighter than the rest of the counters. I have been assured that is all that is needed and it will blend to the same color as the others. This was supposed to be done on Xmas Eve, I waited around here all day -- no show, no call...not a happy customer.

We had plans to visit family over the holidays -- scheduled to leave on Xmas Day staying gone for over a week, traveling to three separate states. Not to mention trying to have Xmas in house with plastic walls w/zipper doors in them to try and contain the dry wall dust. We had one corner of the family room where we put up a small tree -- the rest of the house either has furniture stacked in it or is torn up.

As it turns out, the finish that was put on my old waxed wood floors on the second floor did not adhere, so.....the rooms that had been emptied, floors finished, cleaned and furniture put back in, needed to be emptied again (on Xmas Day) so the floors could be re-done while we were gone.

Fast forward to family "vacation" crammed in a townhouse w/MIL in a state far away -- call from floor finisher "the floors turned out lighter than I expected, what do you want me to do?" My response -- "It needs to be the same color it was when you started -- how about a second coat of stain?? Sad voice says - "Oh, ooookkaayy, weeelll -- hope you are having a good time". Read - "glad you are having some fun, b/c this is no vacation job for me". Just made me grind my teeth as he was the one who screwed up the first pass at it, we tried to make it as easy as possible for him to get in and work by moving all the blasted furniture, not to mention taking down my meager tree, dismantling what little Xmas we had and trying to pack family of 5 for vacation during the holidays!

On same "vacation" -- telephone call from contractor: "The slab that you chose for the island is too short and will not work". OK - fuming, b/c I had traveled to another state, with island drawings and specs in hand in early November (the cabinetmaker was holding off on building the island until we could determine the longest slab we could find), specifically talking to the stone distributor about length and width of slab needed. Not many to choose from and I had made a second choice and told them to use that slab instead (it was the one my DH liked better anyway). No big deal, right? I made peace with that and moved on. This morning, the phone rings while I am in the car transporting my oldest back to school (I have been home a total of about 36 hours) and the fabricator is on the phone "The second slab was delivered to us this morning and my guy refused it b/c of scratches" OK...what do you suggest? "Well, let me re-measure the first one to see exactly what we have." Answer - it won't work. Next answer - going to have them re-deliver the second slab, look at it myself and since it was going to be honed see exactly what the issues with it are and whether it will work. OK....will wait for news on Thurs. about this piece. If this does not work, it means traveling to the dsitributor again and finding a new slab that has to be 118" long since the island is installed and waiting in the middle of my kitchen for several weeks for a top!

As I pulled into my driveway Sat. upon my return I see that the small roof over the new doorway has been put up, looks really wrong to me - like a foot higher than it should be -- looked like it was stuck on the side of the house and not meant to necessarily relate to the door at all. It was kind of dark so I say to myself, Breathe and wait until daylight and get a better look. Well, I have looked at it in daylight and it is just wrong.....call to contractor this morning. His respone - "They didn't do that exactly as I wanted so I needed them to make some adjustments anyway, let's look at it when we get some guys over there on Wed."

Cabinet installers here to "finish up" when I get back in town this afternoon after delivering the teenager back to boarding school. Tub front in master bath won't fit flush -- what to do, what to do?? How about you take it back and either re-build it or talk to the contractor and see what is going on with the tile that seems to have been installed rather unevenly.

Next, and boy do I hope last....the dishwasher cabinet panel won't fit flush b/c they installed the dishwasher relative to the counter, not the cabinets! Inset cabinets, no less!

Several weeks ago I thought we were close to having a kitchen, working master bath, working laundry and another entry other than my front door (that was delayed b/c they miscalculated the amount of brick needed and we had to order more so they could finish steps to the new entry)

The happy new year that I imagined is just not happening and I am just tired, tired, tired! I keep trying to remind myself that in the big scheme of things - we are healthy, I have wonderfully resilient children who are rolling with having a bedroom and then not having a bedroom and then having a different bedroom, we have a roof over our heads and are able to put food on our table each day.

But the light that seemed to glimmering at the end of the tunnel is getting really hard to see.....

Comments (11)

  • 17 years ago
    last modified: 11 years ago

    Well, hell, that is quite a list! No wonder you're tired of it!

    You ARE so close to having all of those things (kitchen, master bath, etc.) and when they're all done right, you'll love them and this will have been worth it.

    Keep working on the gratitude list - it really does help! That and keeping the pressure on the contractor :)

    Anita

  • 17 years ago
    last modified: 11 years ago

    Alice- trust me I know those feelings of when is this ever going to be done? My worst point was about a year ago! Yup, it's been that long- We ordered cabinets May 8, 2007, and are not finished YET! I lost it with the gal on the phone who was giving me yet another excuse as to why my granite installation was being delayed AGAIN!

    Exercise was a huge boost for me- really helped with all the frustration. Remembering what IS going right is an awesome idea. Continue to be assertive- stand your ground- keep priorities straight- and one day it WILL all be done. We were without a kitchen from June 07 till December 07. When my kitchen company went bankrupt this July without replacing my granite (long, long story), all the owner could say was "At least you have a functioning kitchen".

  • 17 years ago
    last modified: 11 years ago

    Oh Alice, I can only imagine your frustration. I would be in tears. just remember....some day, as you sit and look at your beautiful new space, this horror will all be a distant memory. And honestly, some day you may even laugh about the chaotic Christmas you had this year. It can only get better from here!! Hugs from South Carolina!!

    Cindy

  • 17 years ago
    last modified: 11 years ago

    Alice, hang in there! Eventually it's all going to get done to your satisfaction (keep insisting on that!), and *eventually* you'll forget how painful it was getting there. I've been without a kitchen since early October now because the carpenter had messed up the cabinet installation and some of the cabinets had to be reordered. They're all installed now and they look beautiful and I barely remember how miserable I was in mid-October. My countertops are being installed on Thursday, and *hopefully* I might even have a finished kitchen soon (if nothing else goes wrong - knock on wood!). It's all going to be okay.

    That said, wow, you've got a lot of stuff to keep track of there. But you're doing it right. Keep doing that.

    Hugs!

  • 17 years ago
    last modified: 11 years ago

    Just want you to know that you are not alone. After MONTHS we finally have most of the cabinets on the wall. Not all of them are level, but that's another story. Most of them don't have doors, and some of the paint is already chipped! Our granite guy is SUPPOSED to be here in the morning to re-measure for granite. Apparently he misplaced the first measurements. Oh well, I try to remember how blessed we are to even be able to have the opportunity to take on all of these headaches. We have friends who literally cannot make their next mortgage payment. Sometimes when everything is going wrong, it's hard to be thankful. Hang in there. One day we will be able to post our finished kitchen pics. Maybe later than sooner, but one day it will happen!

  • 17 years ago
    last modified: 11 years ago

    It is so very frustrating, isn't it? My kitchen took 9 months from demolition to completion (well, we still have a punch list of stuff, but no one has been here since before Thanksgiving, not pushing because completion of punch list means last payment).

    I was assured it would be done in the spring, and then certainly by July 4th, and then I realized I'd better cancel the party I had planned for my husband's birthday in August. When my mother said that I would be lucky to have it done in time for Thanksgiving, I laughed, but she was right.

    We had a major mistake midway that required a big redesign, and some brand new cabinets to wait endlessly for. Weeks where no one came, vacations that interfered with the job, a million little problems that added up to big delays.

    But you know what? I had a party on Sunday. Late Saturday night after I finished cleaning my kitchen to perfect, I sat staring at it, and I love it. All the bad times are just a funny story to tell. I was discussing the whole process with some women, and we decided renovations are like pregnancy. It feels absolutely endless while you are in the middle of it, and it is so unpleasant and painful at times. You swear you will never do it again, and you'll never get over how much harder it was than you thought. But then when it is done, you forget all the pain and agony, and just marvel at your creation.

    My advice? Vent like crazy here. Read stories about people's much worse experiences to make yourself feel better. Remain calm, and realize that just about any problem can be fixed, and human beings make mistakes. And as my mother likes to say "this too shall pass." And in the end, it will all work out, and you'll be thrilled with the end result. It really is worth the wait.

  • 17 years ago
    last modified: 11 years ago

    "The soapstone took a week or so longer to put in and although they did a great job on the matching of veins and the seams are practially invisible - they forgot to put the first coat of sealer on one of the slabs at the shop so that it is significantly lighter than the rest of the counters."

    I don't understand. I thought you can't seal soapstone?

  • 17 years ago
    last modified: 11 years ago

    It really is worse at the end when the finish line is in sight - it gets much harder to roll with it. Once you get back in working through what's left will probably be less daunting. Good luck! I was also surprised about the soapstone as I thought one of the benefits was no need for chemical sealers.

  • 17 years ago
    last modified: 11 years ago

    Thank you for "listening"! It is so nice to share this with others who have "been there, done that" and read the great outcomes. Gives me the hope and encouragement that I need right now.

    Re: the soapstone. After MUCH discussion w/our fabricator and reading here and other places we decided to allow our fabricator to put "10-X" on our counters. He referred to it as more of a color enhancer with some sealer properties. Convinced me that by using this first the soapstone will "wear" better. We'll see.......I will still oil it, although this is supposed to help me not have to oil as much. Am not completely convinced that we did the right thing here, but when the pressure is on and the "expert" is talking, well, you know. Anyway, the counter area that has the 10-X on it looks fabulous and I am hopeful that the last area will soon match.

    Thanks again for all of the encouragement and for the kind words.

  • 17 years ago
    last modified: 11 years ago

    Alice -

    Sorry for your troubles, but sometimes the harder something is to accomplish, the more you appreciate it in the end. Hope it all works out soon!

    I remember discussing Alberene Soapstone with you. Don't remember which type you were getting - Old Dominion? Alberene? We looked at Old Dominion, but ultimately decided against it (went with Green Mountain), so I want to see what I'm missing. Can you post pics, or are you waiting to reveal the finished kitchen?

  • 17 years ago
    last modified: 11 years ago

    We have had a few setbacks and it is the worst feeling when something is done wrong and you have to trust, depend and hope that it will be fixed. Especially when everything costs so much. It is time and life consuming. Hang in there! I am going though it to and sometimes wish we never started a remodel.

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