microwave runs by itself?

15 years ago

I posted this in the appliance forum too with little response so I am posting here to to see if others have had such a problem -

Our OTR microwave was just installed today. We had to go with the OTR due to a very small kitchen. We went with the Kenmore Elite with the 600 CFM that matches our existing appliances that are only a few yrs old.

The problem is.....when you plug it in, it turns on by itself with the turntable moving and all. I unplugged it then replugged and it started up again.

Pushing clear/stop, etc does nothing. Anyone had such a problem? Could there be some buttons that were pushed that created the problem? Is there a way to reset it?

Or is it simply defective? Sears' answer is to put in a service call. Since it was $700, I want a new one if this one is defective. We have never had such issues with Kenmore so hope this is a fluke.

Any ideas??

Sort by:Oldest

Comments (4)

momtofour
15 years ago
Save the box and packaging in case you need to return it!
lascatx
15 years ago
I'd probably return it. It could have a simple part issue or it could have an electrical problem of the type that leads to another electrical problem and then another. When it's brand new, you can return it but after you've had it and it's been serviced, it becomes a service issue and harder to get it replaced if problems continue. That's especially true if they have a lemon policy that requires multiple repairs to be for the same issue and you have a series of probably related but different electrical issues.
Related Professionals
Topeka Kitchen & Bathroom Designers · Baton Rouge Kitchen & Bathroom Designers · Covington Kitchen & Bathroom Designers · Taunton Kitchen & Bathroom Designers · Laconia Kitchen & Bathroom Designers · Akron Kitchen & Bathroom Designers · Eau Claire Kitchen & Bathroom Designers · Salinas Kitchen & Bathroom Designers · New London Kitchen Remodelers · Brooklyn Kitchen Remodelers · San Luis Obispo Kitchen Remodelers · Vicksburg Custom Countertops · Providence Custom Countertops · Salinas Custom Countertops · Vancouver Custom Countertops
vtlakehouse
Original Author
15 years ago
I did some googling and I have decided to return it and order a new one. My concern is is lascatx said - what if there are lingering problems. Right now it is brand new, never been used and I do have box and packaging that came with it.

Return policy online looks to be 90 days and I am within that so hopefully I have no issues!

thanks!!
patches_02
15 years ago
Mine did this also but didn't start till after warranty was out. Seem to be worse when i had something on stove below it. Told me it was something in the computer control and would cost $200 for repair. If i unplugged it for awhile it would reset it or something and be ok.