You should have been given a head removing tool that attaches to your telepole.

We have the A&A QuikCleanMAX and the pool builder did not provide a head removal tool because he says some people do not know how to use them and do more harm than good. We ended up talking to the A&A rep and a tool was provided.

Keep in mind that cleaning them may help, but also may not. We have had to replace about 5 since our pool was built in 2005. I did notice that the newer heads are made a little bit different, so maybe they will hold up better. Our heads are under a lifetime warranty, just mail them back to the manufacturer and they send out new ones.

If you want to purchase a head removal tool, you should be able to contact the manufacturer directly, assuming you have the same infloor system.

Do you love your infloor? I could not imagine our pool without it! Love it!

Thats correct, in 2005ish their heads had a huge problem with the teeth on the gears rounding and not allowing the head to go back down after it was deactivated. This problem still is not 100% but it is far better than is was in 2004-2005.

We do not give head removal tools out because we warrant everything for one year, and we want to be resposible for the balancing, and setup for the system. Once that year is up we would be happy to provide a tool upon request, but a great majority of our clients don't want to mess w/ it.

racket -

How would a pool owner replace a bad pop up head without being able to remove or reinstall a new one? Call thepool builder? Call the local rep?

Be careful as the A&A pop-up head tool breaks very easily. The tabs that grab the head are what break.
The A&A guy that was out when my pool was new broke one and the service guy broke one also.
Their system doesn't work very well anyway and I have to use a Zodiac Z4 to keep the pool clean($2500 wasted).

Cliff s

Cliff -

Sorry to hear you are unhappy with your infloor system. Ours is flawless! We have brushed only a handful of times in the past 1.5 years, and only because I was bored and thought... "I should brush my pool". The engineering is pretty precise, but only as good as the installation by the builder.

The tool can break... if both sides do not hook into the head the pressure from twisting the tool will snap off one of the tabs on the tool... definitely user error.

Aimee

Talked to the service guy from my PB. My heads can be removed by inserting a pair of needle-nose pliers into the slots and turning counter-clockwise to unlock the head.

Will try that and find out if they are clogged or damaged.

In general I really like the system. In 2 years I have vacummed 2 times and brushed 1 time.

I have a problem with one of our pop ups. I replaced it and it won’t stay in place. I turned it so it feels like it’s in place but it works it’s way out. Does anyone know of a solution for this?