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toywen327

Am I being ripped off by my contractor?

11 years ago
Hi everyone, I live in Sacramento, CA area. I recently had my kitchen countertop remodeled from tiles to Cambria quartz torquay, so excuse me for my cabinetry, they are not that pretty and I'm hoping I can paint them to white one day when I can afford it. I love my torquay quartz; however, I feel the contractor overcharged me. I'm a mother of 2, so I didn't have time to do too much research about my countertop. But now I wish I did mitered edge for my center island so the countertop looks thicker than it is now, which is 3cm. I wish the contractor had told me about it, but of course it's more work for him and he probably didn't know that's what I would want. Anyways, I paid $9,900 for the countertop to be installed. I think my countertop is about 78-80 sqft, but I could be wrong 'cuz I calculated that myself. They did everything in 1 day which I really appreciate (less stressful for me and the kids). But this really worth $9,900? If they charge this much, I feel i should at least get mitered edge for the island... but now it's too late. I just want to know your opinion, am I being overcharged? If yes, I guess I learned my lesson, more research before I start my next project. Oh, I also got quotes from 3 other contractor, one is a chinese guy and he quoted the lowest. Another guy quoted about $8,500, but he is too slow on giving me the quote and kept wanting me to go into the store, but I was really busy with the kids. The third kid quoted $11K, that's why I decided to go with my contractor, he is in the middle, and he promised to finish quick. The other guys all said about 5-7 days. So that's the whole story, what do you think?

I'm so curious what other people paid for their countertop because I don't really see anybody discussing it.

Thanks for any comments!
Yes, you definitely overpaid.
That's about right.

Comments (26)

  • PRO
    11 years ago
    opps i didnt mean to vote lol. i meant to hit the picture.
  • PRO
    11 years ago
    Did they also install the backsplash on the walls? Its looks like it matches the counter. If you purchased the material and fabrication and installation all from the contractor then the price makes sense, especially since multiple contractors gave you a quote. Its a good choice to go with the one in the middle.
    toywen327 thanked SoCal Contractor
  • 11 years ago
    Having a different cut on island would not make it look thicker. Adding two pieces would. But you already pd a lot. I'm not saying you over pd. You had 3 quotes all in same range. It looks good stop stressing about it. I think if you had a new backsplash and painted your cabinets you will be happier. Once you start a project, almost have to do whole room. Or looks unfinished. Paint for cab not expensive.
    toywen327 thanked Nancy Travisinteriors
  • 11 years ago
    @ SoCal Contractor - Yes, I had the same Cambria quartz for the backsplash. It looks boring compared to tiles but it's easier for me to clean. And yes, I had the same contractor to do all. Thanks for your comment!
  • 11 years ago
    @ Nancy - I agree, I think it'll look better after I paint the cab. The quotes I got for painting the cab are $2400 - $3600, I think I'll save up a little before I paint it. I also can't decide if I should go with a light color (swiss bean, off white, etc.) or a darker color (cherry). What do you all think?
  • 11 years ago
    Your countertop looks beautiful! My friend just had Quartz installed in her kitchen, and she paid around $4000 just for the material. I think the price you paid for material + labor seems about right. As for the cabinets, i think you should go for a dark cabinet to give it that high contrast look. Just my opinion, good luck!
    toywen327 thanked Thao
  • 11 years ago
    OMG!! "one is a chinese guy"!!! I hope you were overcharged!
  • 11 years ago
    OMG, CAS, that is an incredibly racist comment. Really? In this generation you're making comments like that? How dare you?
  • 11 years ago
    Having put in countertops of my own, it really is up to you to research things before you get quotes and have the installation contract finalized. I'm not in California, but it does seem very high for the Midwest. I DO know, that California is a far more expensive area to live in than other areas, so I assume cost of things like countertops is also higher.

    Some contractors will charge higher simply because they don't really want the job. Others will charge lower because they will use inferior workmanship and products. That's why it's important to get several bids and go with what you feel is going to be the best price for superior workmanship. I wish it were more simple from a consumer standpoint.

    When all is said and done, I think you got what you asked for, even if it isn't what you decided you wanted after the fact. 20/20 hindsight. I had my edges installed incorrectly by the installer. It took them about half a day to correct it. You might look into seeing what they would charge to correct the edge to what you really wanted but didn't request.
    toywen327 thanked n247080
  • 11 years ago
    I'm feeling kinda dumb here, CAS. What do you mean by your comment? Two "likes". So I am really feeling out of it! Lol! Anyway, we paid in the same ballpark so don't obsess about the price. Too bad you didn't think about the edges before but maybe that's why they wanted you to stop in the store to see samples and options. When you go forward with your next step, take time to research on the internet if you can't get a sitter. And if you don't have time for that---well, wait until you do. You don't want to hate your cabinets, too!
    toywen327 thanked Moxiemom
  • 11 years ago
    n247080--You didn't get it. Her noting "one is a chinese guy" was the racist remark! That's why I remarked I hoped she was overcharged for even noting the fact that the gentleman was Chinese. Would she have noted if any of the other contractors were white or black? ☹
  • 11 years ago
    @ CAS and n247080 - hey guys, I don't mean to be racist when I noted that. I'm chinese myself, and usually in "my social environment and community", chinese contractor charges less compares to other contractors. I honestly don't know why I noted "a chinese contractor", maybe I'm too used to thinking the chinese contractors I know usually charge less. If I offended anyone, I apologize.
  • 11 years ago
    Thank you! toywen327 for explaining this. I'm not sure why I took it so personally. I didn't mean to cause any problems with your post. Have a great day.
    toywen327 thanked CAS
  • 11 years ago
    CAS, no worries at all and thank you for your response. I will pay more attention to things like that now. I have no intention to degrade anyone and really should watch what I say/post. thank you for your comment, and you have a nice day too!
  • PRO
    11 years ago
    last modified: 11 years ago
    We work with Cambria Quartz quite a bit and for a larger square footage, it's typical. A mitered edge would have cost you a considerable amount more, actually, the edge-work is always a factor in the price. It looks like you have an eased edge on those tops which is the most affordable option with most stone these days - Cambria comes in a wide variety of colors and as far as I know is the only company that doesn't have the color of the stone dictate the price. Torquay is a gorgeous option, it's meant to emulate marble, so if that's the look you were going for, you nailed it. My only suggestion now is to be extra careful to NOT put anything hot on your quartz - it's a non-porous top, so as physics would have it, if you shock a cold stone with no pores with something hot, that energy has to have somewhere to go - and usually it's in the form of a crack and a need to replace your top. If you have a crock pot, a plug-in griddle, etc. just put something under them, don't just place them directly on your quartz, but other than that, you've picked one of the most user-friendly tops you can opt for, and will never have to worry about staining, etching, or having to seal it. As a bonus, Cambria is one of the greenest companies I have ever heard of, they recycle everything!
    I do agree, painting the cabinets might make a little difference but probably not a huge one I would be very careful about the shade of white you try to put with a white top - maybe opt for a grey?
    Also, considering you had the backsplash done in Torquay, too, you got a screaming deal!
    toywen327 thanked Boyce Lumber & Design Center
  • PRO
    11 years ago

    Your countertops look amazing! Great choice!

  • PRO
    10 years ago

    It does look great. You paid a reasonable amount for a large kitchen custom fabricated and installed with full back splashes selected from higher end raw slabs. Are there less expensive ways to produce the effect? Sure. Pre fab slabs in the colors and materials more commonly available. Simple edges. Standard sizes. Tiled backsplashes. Limited sizes for islands. Skill levels and abilities of installers vary widely. While the most expensive price will not guarantee fabulous work, the lowball price almost always comes with exceptions.

  • 10 years ago
    I'm shopping Cambria , my quote for counter tops in Michigan is$10,300. I was told the built up mitered edge is $79 per running foot.
    Cambria is retailed in my area $90- $105 per sq ft.
    It was my understanding there were few Cambria Certified fabricators in our region, something else that's important if things go wrong.
  • 9 years ago
    I like your countertop and the edge that you got and your back splash. You did a good job so far.I think with any remodel you will always wish you had done something differently. Of course good homework will minimize that. Would love to see your painted cabinets .Could you post an update.
  • 9 years ago
    I'm not sure about pricing, but your kitchen looks great! I like that you're going to paint the cabinets. They have a nice shape to them and it's nice to repurpose rather than throw away when possible. Would you consider painting your cabinets a light green, gray, or a blue depending on your decor?
  • 9 years ago

    I chose ended up choosing Torquay on my perimeter countertops, over my white, painted cabinets (Sherwin Williams Alasbaster). I did not follow my decorator's advise of Sherwin Williams Snowbound on the cabinets. I chose a softer white. I believe Snowbound would allow a better contrast "pop" to the countertop. Still a white kitchen.

    I had a rude awakening trying to use Torquay as my backsplash. I so wanted, love the look of the same material counter to backsplash. I have about 20 sq ft of back splash, less than you have. My contractor wanted an additional $3000 for the backsplash. Hearing all this about heat and Quarts. I asked the Fabricator to warrant its application, which they would not do. I ended up with tile....

    I really like your countertops and backsplash.

  • 9 years ago

    That is about average. The slabs start at about 1300 each if you get jumbo slabs and can go much higher if you get any of the more exotic patterns. You would have needed at least 2 slabs for your kitchen (maybe even 3 if the book matched your backsplash). Material cost is a small portion of the fabrication cost - so you are at an average point. Your island looks unsupported though. If they didn't install metal bars under it, you might want to add korbels to support it

  • 9 years ago
    Cambria is high quality quartz and the Sq ft price reflects that. I was between Cambria and granite, and the two I picked out were each $90 sq. ft. and my bill for 43 sq.ft. was just below $5000. You didn't over pay. I'm a little confused about the island edge, because I was asked what I wanted. He never asked you? I did choose the same edge that your island is.
  • 9 years ago

    Cas is an idiot. If he was Chinese he was Chinese. She was trying to differentiate between them GROW UP!@!

  • 9 years ago
    bobbiewhitten - it appears the parties long ago resolved that Chinese reference in a very adult manner for this old article..