Jumping from Search to Shop

10 years ago

When I click Visit Store while in the Shop area, the iPhone or iPad app does not allow me to return to search mode. There used to be a back/return button on the top left, but it seems to have disappeared. The app is up to date. I have to close out the app and reopen, losing my place in my search each time. Any advice? Thank you.

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Comments (5)

Emily Hurley
10 years ago
Hi there,

When you go to the visit store link, you should see DONE in the upper right corner of the page. Tap there to close that screen and go back to where you were in your search. Hope that helps!
votedem
Original Author
10 years ago
Thank you for responding, but there isn't any DONE or BACK or SHOP or RETURN button. It simply jumps to what appears to be a web page for the vendor, but within the app. It's awful. Thanks again.
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wmcapts
10 years ago
I have the same problem
Emily Hurley
10 years ago
Hmmm...sorry about that. Can you tell us what IOS version you are running?
votedem
Original Author
10 years ago
It's iOS 8.4. It used to work fine, and I could jump back and forth between 'search' mode and 'shop.' It just stopped one day. I also refuse to update to iOS 9 after hearing horror stories from others. Thanks for the help!