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weirdcatlady

Holy exploding Samsung!

10 years ago

Recall alert. Sounds awful.

Comments (16)

  • 10 years ago

    LG, now Samsung! Sorry but these things are simply made so cheaply and without regard to human life.

    This isn't the last we're going to hear about these things exploding, I guarantee it.

    This is why I simply can't suggest LG or Samsung to anyone looking to buy their machines.

    These explosions are with there top loaders but who knows what fault is waiting to happen in their front loaders.

  • 10 years ago

    Interesting. To the list of things to think about when purchasing (especially if you are purchasing used) is to check for current recalls.....

  • 10 years ago

    Samsung must be going through rough times: flagship phones going up in flames, top loaders in Australia burning down as well...

  • 10 years ago

    I thought one of those machines was just the coolest thing. Glad I didn't buy one, with my luck, I would have the same thing happen to me.

  • 10 years ago

    I believe it is all in the loading and using the correct cycle. Just as most of the mildew/mold was when front loaders first came out (Neptune). People still thought because they used tons of detergent in their previous top loaders they could still do the same in the front loaders, and also use the regular , not HE ones. Then when the problems started, it was the washer makers fault. JMO

  • 10 years ago
    last modified: 10 years ago

    *Update: Lowe's determined that the washer was affected, so it wasn't delivered. I'm looking at LG sets instead.*

    I bought a Samsung top load set early last week before this warning, and it's scheduled for delivery tomorrow. I stopped by Lowe's tonight and they told me that they pulled all Samsung TLs off the floor but that the warehouse wouldn't have shipped my order to them today if it were an affected serial number.

    I also called Samsung to ask whether they found a positive cause and solution back in April 2016 (the listed end of the manufacture dates involved in the not-yet-a-recall). The agent said yes, but didn't have any details. I work for a software company and I know that sometimes in the early stages of a problem we might say (internally) "yes, we think xxx was the cause and we *think* our yyy changes back in zzz would have fixed that", but a thorough investigation turns up a different cause. So I wouldn't be surprised if the warning grows to cover even more washers.

    When the installer arrives, I plan to check the serial number on the Samsung site to see if it's affected. If so, it's going back and I have an LG set picked out as a backup. If it's not affected, I was planning to take delivery but I feel unsure of the level of risk, since Samsung hasn't communicated much yet.

    By the way, the call center agent referred to Samsung as "they" not "we" so I wonder if they contracted out to staff up for this issue. I was only on hold a few seconds before getting through.

  • 10 years ago

    Jamesriver, my neighbor has an agitator-less toploader, LG I believe, and she does not like it one bit. If you get another machine is it also going to be an agitator-less top loader?

  • 10 years ago

    Everyone I know that has a agitator-less toploader hates it. You should seriously consider a front loader. They clean your laundry better and are gentler on fabrics.

  • 10 years ago

    With all that's going on with the phones and washers, Samsung would be totally off the list. A replacement phone caught on fire aboard a SouthWest airline in flight.

  • 10 years ago

    I've never been a fan of the HE top loaders. Front loaders have been around for a long time so we know what to expect. The concept of an agitator-less top loader was all new. Just can't see how they clean as well as a front loader anyway.

  • 10 years ago



  • 10 years ago

    That video is crazy! How thin is that sheet metal???

  • 10 years ago

    A little misleading, because the safety sensor was disengaged. The washer should have stopped if the safety sensor was intact; correct? If any top loader was unbalanced and the safety was taken off, to stop the spin, wouldn't it do this?

  • 10 years ago

    There are a lot of misleading aspects to the video.

  • 10 years ago
    last modified: 10 years ago

    Samsung Recalling 2.8 Million Top-Loading Washing Machines Due to Risk of Explosion

    (click on link below for story)

    Samsung Recalling 2.8 Million Top-Loading Washing Machines Due to Risk of Explosion

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