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degarthy

Counter depth refrigerator recommendations

9 years ago

Looking to purchase a stainless steel (counter depth), not built-in refrigerator. Looking for experiences with Samsung, LG and Kitchenaid as I have narrowed my selection down to the 3. Preferences are side-by-side OR french doors. All feedback would be appreciated (even if other than the brands listed).
Thanks much.

Comments (11)

  • 9 years ago

    You might try here. We were initially looking for a counter depth as well (going with built-in SZ now as we couldn't find one we 'trusted' to last). Kitchenaid has been a quality brand in distant past years, but it's my understanding (and not experience as all our appliances are now 19 years old) that the newer Kitchenaid fridges sometimes seem to have ongoing issues with the main control board - a rather expensive repair.

    We based our decision to cut back elsewhere and upgrade to SZ and built-in on reviews of 2-5 year old refrigerators (making the assumption that a brand new fridge shouldn't have issues). You may find something we didn't or come to a different conclusion.

  • 9 years ago

    I love my Miele refrigerator- but for that price you can replace a KA many times over- which could be helpful in budgeting.

    You may want to Google GW and each the three brands you listed and see which brand inspires the most confidence in you. I would lean toward KA because I have had a very bad experience with my LG washer/dryer which puts me off of Korean appliance brands in general. Maybe you should add GE to your short list.

  • 9 years ago

    I have an Electrolux counter depth and really like it. Have had for 4 years now.

  • 9 years ago
    last modified: 9 years ago

    What I found discouraging is that you can read about problems with every manufacturer of appliance now. Of course, the internet makes reporting problems easier. I've owned appliances for almost 40 years (I did start out pretty young, just saying ;-) ) and never, EVER, had one break down in any way (well, an ice-maker stopped up, once). When I read that SZ's will last up to 20 years, I think to myself every cheap fridge I've ever owned lasted that long. I've had all the standard-familiar brands, owning and using them 15 - 20 years (DW's, fridges, ranges, washer/dryers, microwaves, etc.). I guess this is a rarity now. I would say do a bit of research, stop when you begin to feel overwhelmed, and pick something that offers what you want. Buy it and keep your fingers crossed!

    ETA: I thought speaking with appliance repair people would be of help. One fridge repairman told us stay away from one brand, the other said stay away from another.

  • 9 years ago

    We have a Samsung French door. We knew there were reported problems with the ice maker but otherwise the reviews were good and the sizing was great. We've had it about 2.5 years. After 15 months the ice maker would develop so much build up the ice wouldn't drop into the bucket. So I'd scrape the ice out and it would be fine for a few months. Then it became a few weeks, then 2 weeks. I called for service a few months ago, got some replacement parts and it's working great. (I got the extended warranty from HD because I knew this was likely to happen).

  • 9 years ago

    We had a GE that lasted forever 30 years ago, but THAT expectation is long gone! We put that one in the garage because my DW wanted a new, sleek stainless LG model. Not a lot of problems with the LG, aside from the flimsy interiors, BUT a really cool Samsung caught her eye. So, you guessed it, the GE went out (probably still running somewhere), the LG went into the garage and the fancy Samsung adorned our kitchen. It has LEAKED (condensation drain/defrost issues that they have known about FOREVER) from the beginning when defrosting. Thankfully, we have tile floors now, so no big problems, just an annoyance.

    Fast forward, we are about to do a gut remodel of the kitchen and flooring which will put wood everywhere. Scares me to death to have wood in the kitchen, but DW is locked in. We've been researching and shopping appliances, etc. for years, and while we'd love a built in subZ, I just can't get beyond the idea that it will cost as much as my first sports car, AND they also have some repair issues. I can also replace that fridge at least 3 times before I'm close to the cost of subZ SO, we've pretty much decided on a 36" kitchen aid counter depth, as it fits our design and has really smart internal configuration that will meet our needs closely enough to give up our standard depth fridge (we cook a LOT, and have ingredients and leftovers in the fridge all the time). We would have to go with a 48" built in to get the space we need.

    Now, while appliances certainly aren't built anywhere near as well as they used to be, we've had nothing but good luck with kitchen aid so far (over 30 years). Our original paneled KA dishwasher ran every time, and actually cleaned the dishes. Oh, it WAS loud, so DW wanted a "newer" sleek LG that was quiet. So, to the curb went the old KA. The LG was stainless and less noisy, but it didn't actually clean and dry the dishes well. Then, after the 3rd repair (door seals, spray arm, internal rack, control boards), it just flat out died on Christmas day. Since it was out of warranty, we went shopping (and researching) and ended up with; a kitchen aid. It's been pretty solid. Cleans the dishes, quiet, and has lasted for twice as long as the LG so far. We're planning to keep in as the only current appliance in our kitchen remodel.

    At any rate, good luck! Appliance shopping to me is more of a pain than an exciting event, particularly knowing that you'll be spending a ton of money, and it'll likely break in a few years....

  • 9 years ago

    Oh, and here's the one we've decided on: KitchenAid KRFC704FSS

  • 9 years ago

    We got the Samsung 4 door french door counter depth and I really like it. It has a lot of space, is pretty conveniently laid out and I like that the 4th area can be either fridge or freezer, you can change it at any time to meet your needs

  • 8 years ago

    I was reading on a site that seemed pretty informative, that it used to be that items like refrigerators were good for 15-20 years but that newer refrigerators only tend to last 6 to 10 years. The reason, according to this site, is that in order to achieve the newer high efficiency standards, they have to run the compressors continuously but at different levels where the old units were cycled off and on. Therefore, the duty cycle is significantly higher on the newer models. Add to this the added electronics and their complexity and you have a formula for less reliability. Finally, it is very expensive for a manufacturer to maintain repair stock on electronic components that might have gone obsolete even before they brought the model to market. That is one of the reasons a few years later you can't get parts. If the manufacturer guessed wrong about the amount of inventory to stock on obsolete parts it may be just about impossible to obtain the needed repair part later.

  • 8 years ago

    We bought a kitchenaid french door refrigerator on 05/21/2017. It has broken down twice. The main control board died. The refrigerator and freezer would work intermittently until it stopped working altogether. We bought the extended warranty, but it doesn't kick in until the manufacturers warranty runs out after 1 year. Whirlpool (who owns kitchenaid) could not have cared any less. I was told I had to wait until the end of the month for repairs. I had to fight for them to pay for a 3rd party repair company to come out to fix it. To make matters worse, my daughter needs medicine that needs to be refrigerated. The expensive medication and all my groceries had to be thrown out twice! After the "fix", the refrigerator broke again. Although after this last fix it seems to be working now, I no longer want the refrigerator. I'm terrified my daughter's medication will not be at the proper temperature. We bought a 2nd refrigerator just in case it dies again. Whirlpool will not replace my refrigerator even given this special circumstance regarding my daughter's needs. Thankfully as of a few days ago, Best Buy came through and said they would replace it. Hooray for Best Buy!