Sinking/sagging floor plank?

3 years ago

last modified: 3 years ago

We had new hardwood floors installed in mid August and last week we noticed one of the planks sank/sag!

The floor person will come tomorrow to take a look. I would like to ask here to get more educated about this issue so we can make sure that he will fix it properly and not just put in a quick fix.

Especially we are wondering:

1. The plank is right next to the moulding and the moulding were newly installed after we put in the hardwood planks. To remove/fix the sinking plank, does he have to remove the molding as well? that would be a much more expensive fix.

2. The planks were unfinished and we had stained it with 3 coats of Bona stain and 2 coats of seal. To ensure an exact match, does he have to do the same with the replacement planks?

3. What might be somes reaons that this happened? was it the way it was installed and could it happen to other areas?

Thank you all

Featured Answer

PRO

G & S Floor Service

3 years ago

last modified: 3 years ago

Looks like a bad milled piece. This is common during installation as a board may slip through, finisher is responsible to sand it flat. They must have missed it. Call them back to replace board it is too deep to sand out. If, you want to sand it out. A big area would need to be done to make the floor nice and flat.

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Comments (6)

Imma S
Original Author
3 years ago
Thanks! I would definitely ask them to replace the the board. But just wondering how they can do it without damanging the food moulding and ensure a good match with the rest of the floor. They would have to cut along the moulding, then restain the board as they did with the rest of the floor (2 layers of stain and 3 layers of seal) is what I'd imagine? would you consider this a difficult fix? Thank you
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PRO
G & S Floor Service
3 years ago
Yes, its a difficult fix. replace the piece and finish the individual piece. The contractor will need to make several trips for the task.
Timothy Winzell
3 years ago
Floor finish manufacturers make kits specifically to fill voids and hollow spots, normally used under glue-down floors. I would probably opt to first use one of them, drill a tiny hole in the piece and pump some epoxy under it. If it works it could save a whole lot of grief.
Imma S thanked Timothy Winzell
Imma S
Original Author
3 years ago
@Timothy Winzell wow didnt know that would be an option. Indeed it would help a lot because it would be so much work to remove the moulding etc
PRO
G & S Floor Service
3 years ago
Your issue is not a sinking board It is bad milling. The planer took too much off at the end. It was probably a final board that came out of the planer.