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This Terracotta tiled floor was installed in the conservatory of a house in the old market town of Garstang, Lancashire, famous for being the world’s first ever ‘Fairtrade Town’.
There were quite a few problems with this floor; for one, my client had not re-sealed the tiles in many years and had therefore allowed the existing seal to become very worn and almost completely ineffectual. This had subsequently allowed the floor to become very dirty and marked with white blotches. These white blotches had occurred where the fertilizer held in decorative plant pots had started to eat away at the sealer.
The tiles were cleaned with a strong solution of Tile Doctor Pro-Clean, which is a strong alkaline cleaner. The solution was liberally applied to the floor and left to dwell for a short period, allowing time for the cleaner to seep into the pores of the Terracotta and lift the ingrained dirt to the surface. The solution was then agitated using a black scrubbing pad fitted to a heavy rotary machine, making a marked difference to the appearance of the tiles within a matter of minutes.
Tile Doctor Acid Gel was then used to spot treat the white marks, the acid content in the product breaks down the alkaline salts that had developed, left behind by the leaked plant fertilizer.
The entire floor was then rinsed several times to remove the soiled cleaning residue and the excess moisture was extracted using a wet-vac machine.
The Terracotta tiles were left to dry for an entire week as there was no evident damp proof membrane in place at the property. I used damp testers to approximate when the tiles would be dry enough to seal, which was very important as any excess moisture can upset the performance of the sealer.
My first choice of sealer was Tile Doctor Colour Grow, an impregnating sealer that also intensifies the natural colours in the stone. A single coat of Colour Grow was applied, before I opted to follow this up with six coats of Tile Doctor Seal & Go, which provides a very robust surface seal and also helped to give the Terracotta the aesthetically pleasing my client had requested.
Before leaving the property with its newly restored Terracotta tiled conservatory, I made sure to give my client some tile maintenance advice. Needless to say, she was very pleased with the results.
Russell Taylor
Lancashire Tile Doctor

Slate is a popular choice for tiled kitchen floors and when properly maintained looks fantastic, however like all natural stone products without an effective cleaning plan dirt will become ingrained in the stone and will start to lose its appearance.
This was the case with this fantastic Slate tiled kitchen floor in Twickenham which had the potential to look really nice, but hadn’t received the proper maintenance for a long while, leaving it looking very tired. It now needed what was left of its old surface sealer stripped off, followed by a deep cleaning of the tile and grout before having a fresh seal applied.
To begin the restoration, I mixed a 50:50 solution of Tile Doctor Remove and Go and Tile Doctor Pro Clean. This was applied to the floor and allowed to dwell. Remove and Go functions as a stripper that breaks down the old sealer, while Pro Clean is a versatile, high alkaline cleaner that is safe to use on all types of natural stone flooring.
To use it to full effect, I machine scrubbed this solution into the floor to completely remove all dirt, stains, and old sealer. I also ran a stiff brush along the grout lines to remove the particularly stubborn dirt ingrained in the grout. The resulting cleaning slurry was then rinsed with water and extracted using a wet vacuum and the floor checked for stubborn marks which were retreated using the same process.
The floor was left to dry overnight and I came back the next day to apply a new seal. It’s important to leave a tiled floor to dry completely before sealing and at this time of year 24 hours is usually enough. This is necessary to ensures there is no excess moisture in the tile as this has the potential to cloud the sealer and affect its effectiveness.
The customer required a low sheen finish and a floor that was easy to maintain. I opted to use Seal & Go, which provides exactly that. It is a water-based with a high sheen blend of acrylic polymers that offers a both a stain resistant surface seal and a durable low sheen finish, also being water based it doesn’t leave a smell as it dries. Seal and Go is also a breathable sealer that will allow moisture to rise up through the tile and allow the floor to breathe.
As you can see from the pictures, the lustre has been completely restored to the Slate tiles and the sealer will allow for easy maintenance for the customer in the future.
Jonathan Oldham
South Middlesex Tile Doctor

Nous sommes des experts dans la conception et la rénovation de salle de bains. Nous vous aidons à planifier votre budget pour vous offrir la salle de bain que vous pouvez vous permettre. Nous nous occupons de la gestion de votre projet de salle de bains tout en gardant un œil sur les coûts du projet. D’un design traditionnel à un style plus moderne, nous pouvons reproduire n’importe quelle conception que vous pouvez imaginer, y compris tout ce que vous avez pu voir sur le web ou dans des magazines. Nous pouvons même transformer toute salle de bains en une pièce luxueuse pour vote relaxation et votre bien-être. Nous sommes des experts dans le choix et l’installation des tourbillons, spas, saunas, douches de vapeur, des articles de bain Hi-Tech et tout ce dont vous pourriez avoir besoin pour faire de votre salle de bains un espace de détente et de bien-être.
Nous faisons un travail de qualité en ce qui concerne les installations de plomberie, les baignoires, les éviers, les robinets, les toilettes et même les bidets et les installations de douche. Nous nous occupons du carrelage, des sols, des murs, des accents décoratifs en porcelaine, de la céramique, du verre, de la pierre ou du bois. Nos installations de lavabos, d’éviers, d’armoires, de comptoirs et de dosserets combinent qualité et esthétique. Nous faisons aussi l’éclairage, les porte-serviettes, les distributeurs de papier hygiénique, les paniers et les ventilateurs d’extraction, et nous créons aussi de très belles enceintes en verre de toute taille.
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This property was situated in the tiny, yet picturesque village of Grafton Underwood in Kettering, Northamptonshire. The village has only a population numbering a few hundred and, interestingly enough, is the childhood home of the famous ‘Bridget Jones’ character. I have previously worked on a number of floors in Grafton Underwood, and on this particular occasion I was called to complete the job through a recommendation – which is always welcome!
This particular customer had two floors that needed re-finishing; the first was a polished Limestone tiled conservatory (which I will cover in a separate post as the process was different) and the second a Flagstone tiled living room; so on a rather dull day in November, I began my work.
The sealer on the Flagstone tiled living room had failed in certain places, resulting in the floor becoming difficult to clean due to dirt becoming ingrained in the stone. The decline in the sealer is not uncommon, as they do wear down over time – especially in an area of high traffic like a living room. To resolve this issue, the old surface seal needed to be stripped back and re-sealed.
To remove what was left of the old sealer, I applied a dilution of Tile Doctor Remove and Go and scrubbed it into the floor using a rotary machine fitted with black stripping pads. I then gave the floor an initial rinse, before paying special attention to scrubbing the stubborn spots, making sure all of the sealer was removed.
I then gave the floor an acid wash using Tile Doctor Grout Clean-Up in order to remove grout haze and other mineral deposits which were evident. Due to its acidic properties, you have to be very careful with this product on any type of stone, so I didn’t let it dwell for too long and made sure the floor was thoroughly rinsed down afterwards, with all solutions extracted using a wet-vac machine.
The floor was left to dry for more than 24 hours, before I returned to re-seal it using Tile Doctor Seal & Go. This product provides both a stain resistant surface seal and the durable low-sheen finish requested by my client. Seal & Go is suitable for use on internal unsealed, porous surfaces.
I guess the photographs don’t really do the transformation justice however the freshly re-sealed Flagstone living room certainly brightened up what was a very dreary autumn day!
Phil Vissian
Northamptonshire Tile Doctor

I was asked by a Chelford homeowner (near Alderley Edge) to renovate their Ceramic Tiled Shower Cubicle which had an unsightly mould problem. They say pictures speak louder than words, so I’ve added some photos on this page which show how the grout and silicone sealant had become discoloured with mould over the ten years since it was installed.
Mould likes damp warm areas and shower cubicles make a perfect habitat for it, grout especially can be a problem due to its cementitious rough surface that mould can get a grip on. In this case the ventilation in the ensuite was inadequate and ideally there should have been an extraction vent over the cubicle itself. My advice in these situations is to leave doors and windows open after showering and to run the cold water afterwards.
To renovate the Tile and Grout I sprayed on Tile Doctor Duo-Clean which was left to soak into the grout line for ten minutes before being scrubbed in by hand. The Ceramic tiles cleaned quite easily but the grout had to be scrubbed hard and needed several applications before I was satisfied.
The whole shower needed treating in this fashion and once rinsed and dried I set about stripping out all the old silicone sealant that had also been badly affected by mould. This is done carefully using a sharp knife. I removed the debris and moved onto applying a fresh mould resistant silicone sealant.
Last step before leaving was to spray the Ceramic tile and especially the Grout and Silicone with a can of Tile Doctor Aerosol Grout Sealer. This doesn’t last as long as other sealants in the Tile Doctor range but its quick to apply, especially on wall tiles. The sealer ensures water will run straight off the walls into the shower tray and it also makes the shower easier to clean later.
The shower looked like a new installation by the time I had finished, and my client was delighted with the transformation. He was also thankful that I had replaced the silicone, this was something he had considered doing himself but applying it does take practice and you can get yourself into a mess.
Kamila Logonzy
East Cheshire Tile Doctor

Nous sommes des experts dans la conception et la rénovation de salle de bains. Nous vous aidons à planifier votre budget pour vous offrir la salle de bain que vous pouvez vous permettre. Nous nous occupons de la gestion de votre projet de salle de bains tout en gardant un œil sur les coûts du projet. D’un design traditionnel à un style plus moderne, nous pouvons reproduire n’importe quelle conception que vous pouvez imaginer, y compris tout ce que vous avez pu voir sur le web ou dans des magazines. Nous pouvons même transformer toute salle de bains en une pièce luxueuse pour vote relaxation et votre bien-être. Nous sommes des experts dans le choix et l’installation des tourbillons, spas, saunas, douches de vapeur, des articles de bain Hi-Tech et tout ce dont vous pourriez avoir besoin pour faire de votre salle de bains un espace de détente et de bien-être.
Nous faisons un travail de qualité en ce qui concerne les installations de plomberie, les baignoires, les éviers, les robinets, les toilettes et même les bidets et les installations de douche. Nous nous occupons du carrelage, des sols, des murs, des accents décoratifs en porcelaine, de la céramique, du verre, de la pierre ou du bois. Nos installations de lavabos, d’éviers, d’armoires, de comptoirs et de dosserets combinent qualité et esthétique. Nous faisons aussi l’éclairage, les porte-serviettes, les distributeurs de papier hygiénique, les paniers et les ventilateurs d’extraction, et nous créons aussi de très belles enceintes en verre de toute taille.

If you want a polished stone floor to keep its appearance, then it will need a regular maintenance plan in place, without it the stone will lose its polish and start to look dull and un-inviting which was the story with this Travertine tiled floor installed throughout much of the grout floor of this house in the village of Great Wilbraham near Cambridge.
I was able to find out from the owner that the floor was last treated six years ago with Lithofin Stain Stop which is a solvent based impregnating sealer which like all sealers will wear off after a few years. Naturally this depends on the amount of wear the floor receives and what tends to happen is this process occurs more rapidly in the high traffic areas leading to an uneven appearance.
The best course of action now would be to remove what was left of the sealer and re-polish and seal the floor.
During my inspection of the floor I had noticed a number of irregular holes in one of the Travertine tiles which needed filling with a colour matching filler; this worked out quite well and as you can see from the photographs below the result looked entirely natural.
After protecting the clients skirting boards with protective film we proceeded to burnish the floor through with a set of Tile Doctor Diamond encrusted honing pads.
During the application of the first coarse pad we also added a strong dilution of Tile Doctor Pro-Clean combined with NanoTech Ultra-Clean to aid the removal of sealer residues from the pores of the Travertine. The floor was then rinsed and the soiled solution extracted using a wet vacuum.
With the sealer remove we were now able to concentrate on building up the polish on the stone by applying the remaining pads from Medium, Fine through to Very Fine, each lubricated with a little water and ensuring to rinse in-between the application of each pad.
With the floor now clean and the polish restored the last step was to protect it so it would keep its appearance for as long as possible. There are a number of solutions for this but for a long durable shine I opted to work Tile Doctor Shine Powder into the Travertine.
The powder is applied liberally to the floor and then ground in using a slow speed floor rotary machine fitted with a white or tan buffing pad lubricated with water.
The shine on the floor has now been restored and the client has a beautiful and durable finish to their Travertine tiles.
Mick Conlon
Cambridge Tile Doctor

Kansas City Brick & Masonry is the craft of shaping rough pieces of rock into accurate geometrical shapes, at times simple, but some of considerable complexity, and then arranging the resulting stones, often together with mortar, to form structures.
Quarrymen split veins, or sheets of rock, and extract the resulting blocks of stone from the ground.
Sawyers cut these rough blocks into cuboids, to required size with diamond-tipped saws. The resulting block if ordered for a specific component is known as sawn six sides (SSS).
Banker masons are workshop based, and specialize in working the stones into the shapes required by a building's design, this set out on templets and a bed mould. They can produce anything from stones with simple chamfers to tracery windows, detailed mouldings and the more classical architectural building masonry. When working a stone from a sawn block, the mason ensures that the stone is bedded in the right way, so the finished work sits in the building in the same orientation as it was formed on the ground. Occasionally though some stones need to be orientated correctly for the application; this includes voussoirs, jambs, coping sand cornice.
The basic tools, methods and skills of the banker mason have existed as a trade for thousands of years.
Carvers cross the line from craft to art, and use their artistic ability to carve stone into foliage, figures, animals or abstract designs.
Fixer masons specialize in the fixing of stones onto buildings, using lifting tackle, and traditional lime mortars and grouts. Sometimes modern cements, mastics and epoxy resins are used, usually on specialist applications such as stone cladding. Metal fixings, from simple dowels and cramps to specialised single application fixings, are also used. The precise tolerances necessary make this a highly skilled job.
Memorial masons or monumental masons carve gravestones and inscriptions.
The modern stonemason undergoes comprehensive training, both in the classroom and in the working environment. Hands-on skill is complemented by intimate knowledge of each stone type, its application and best uses, and how to work and fix each stone in place. The mason may be skilled and competent to carry out one or all of the various branches of stonemasonry. In some areas the trend is towards specialization, in other areas towards adaptability.

Nous sommes des experts dans la conception et la rénovation de salle de bains. Nous vous aidons à planifier votre budget pour vous offrir la salle de bain que vous pouvez vous permettre. Nous nous occupons de la gestion de votre projet de salle de bains tout en gardant un œil sur les coûts du projet. D’un design traditionnel à un style plus moderne, nous pouvons reproduire n’importe quelle conception que vous pouvez imaginer, y compris tout ce que vous avez pu voir sur le web ou dans des magazines. Nous pouvons même transformer toute salle de bains en une pièce luxueuse pour vote relaxation et votre bien-être. Nous sommes des experts dans le choix et l’installation des tourbillons, spas, saunas, douches de vapeur, des articles de bain Hi-Tech et tout ce dont vous pourriez avoir besoin pour faire de votre salle de bains un espace de détente et de bien-être.
Nous faisons un travail de qualité en ce qui concerne les installations de plomberie, les baignoires, les éviers, les robinets, les toilettes et même les bidets et les installations de douche. Nous nous occupons du carrelage, des sols, des murs, des accents décoratifs en porcelaine, de la céramique, du verre, de la pierre ou du bois. Nos installations de lavabos, d’éviers, d’armoires, de comptoirs et de dosserets combinent qualité et esthétique. Nous faisons aussi l’éclairage, les porte-serviettes, les distributeurs de papier hygiénique, les paniers et les ventilateurs d’extraction, et nous créons aussi de très belles enceintes en verre de toute taille.

Living space with curved clear cedar ceilings, built-in media and storage walls, custom artwork and custom furniture - Interior Architecture: HAUS | Architecture + LEVEL Interiors - Photography: Ryan Kurtz

Earlier this year I was invited over to a property in the village of Silfield near Wymondham in Norfolk to inspect a Limestone tiled floor. Now I don’t usually quote my clients, but this is how the owner of the property had described the floor in the enquiry I received from Tile Doctor.
“Grout Black, where tiles have divots, dirt is encased,
plus no shine to floor, sealant non-existent.”
The problems listed were quite comprehensive and having had chance to survey the floor we found them to be quite accurate and really could not disagree with her comments! The Limestone tiles had been laid throughout the Kitchen diner and it was clear the sealer had worn off completely allowing dirt to become ingrained in the Limestone tiles and especially the grout which had turned black.
I understood from the owner that the grout lines should have been a pale cream colour rather than the black it was now, additionally the natural pitting in the Limestone was full of the same black contaminants. I ran a quick water test on the tiles to see if there was a seal present and it confirmed that if there had ever been one it was now completely compromised. The lack of sealer had allowed all liquid spills and dirt to soak straight into the tile making it dirty and exceedingly difficult to clean.
A large birthday celebration party had been planned and our client was desperate for the floor to be brought back to life beforehand. Although I couldn’t start immediately due to other commitments, it was able to return in time to get the floor clean for the party.
Our first job was to tackle the severe soiling trapped in the pits and grout lines. To do this a very strong dilution (2:1 ratio) of Tile Doctor Pro-Clean was applied to the floor and left to soak into the tile and grout for about 10 minutes. Then is was scrubbed into the tiles with help from a rotary buffer fitted with a soft/medium long-bristled nylon brush. The resulting slurry was then power rinsed with 60-degree hot water and extracted with our 400psi machine which jetted out all the black, oily contaminants from the grout and pits.
The floor was speed dried with the assistance of a large air mover. Once dry to the touch our attention was turned to filling the now exposed pitts in the Limestone tiles and two cracks with an appropriately coloured fast cure epoxy compound. Having allowed the filler time to reach full hardness, we ground down the excess material with 100 and 200 grit hand burnishing blocks in preparation for the next stage.
We find the best way to renovate the appearance of stone is to use a process called burnishing which hones the stone and beings up the polish. For this you need a set of 17-inch diamond encrusted burnishing pads. The pads fit the rotary buffer and are applied to the floor in sequence from 400, 800 and then 1500 grit using water to lubricate the process. The waster turns into a slurry as you work, and this is then rinsed off the floor with water after each pad and extracted using a wet vacuum. The floor was then left to dry thoroughly overnight with the assistance of our large capacity dehumidifier.
Returning the following day, we thoroughly vacuumed the floor to remove any remaining powder and grit left from the previous day’s wet work before spray burnishing the surface with a Tile Doctor 3000-grit diamond pad. This last pad really beings up the polished appearance of the Limestone and gave the tiles a deep and rich shine.
This last pad is applied without water and so leaves the floor dry and ready to for a new sealer to be applied. Our sealer of choice was Tile Doctor Ultra Seal, it’s a premium penetrating sealer that soaks into the pores of the stone protecting it from within. Ultra-Seal doesn’t alter the natural appearance of the stone giving it undetectable protection from staining. Having allowed the sealed floor to dry with the assistance of our air mover, the whole area was buffed using a white buffing pad and a small amount of finely sprayed water to remove any light smearing before vacuuming once again to finish.
My client was delighted with the result and left the following feedback for us:
“Totally renewed two flooring areas in our house to what looks like a recently laid floor. I have already had so many compliments without even telling people it had been professionally cleaned! Nick and Sue are always very easy to have about, inconspicuous and hard working. Absolutely delighted with the outcome and would recommend without hesitation. Thank you so much!”
For aftercare cleaning I recommended Tile Doctor Stone Soap, its designed for cleaning polished stone floors and will help build-up the patina. It’s a neutral pH product so won’t prematurely erode the sealer like many tile cleaning products you find in supermarkets which are really sold for cleaning glazed ceramic tiles not sealed natural stone.
Nick White
Norfolk Tile Doctor

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Recently Heidi and I worked on a Victorian tiled hallway floor at a house in Turton, Lancashire, an area which lies on the southern slopes of the West Pennine Moors. Victorian tile floors are commonly found in the reception area and hallways of older houses and public buildings, many of which date back to the reign of Queen Victoria (hence ‘Victorian’ tiles). It was during this time that the tile industry really started to boom.
Upon inspection it was evident that the floor in question had suffered from some settlement in the past resulting in a crack in the base under the tiles which had lifted one side and dropped the other; this is quite common in old houses resulting in some of the tiles becoming loose and would need to be fixed back in place before the floor could be given a good clean and re-seal.
Removing Lippage from Victorian Tiles
The concrete floor under the tile was patched as best as could be without pulling up more of the floor and the tiles were fixed in place, unfortunately however many of the triangular tiles in the adjacent border would not lay flat resulting in a lippage issue between them which naturally the customer was not very happy about.
Not wishing to cause the customer the extra expense of pulling up more tiles and relaying the concrete subfloor I left the tiles to fully set and then came back a few days later with a handheld Flex Machine fitted with a small 220 Grit Diamond pad to grind the tiles flat. As the pictures show, this made the difference and the diamond did not scratch the tiles despite the surface being dry.
Diamond pads are usually used on stone floors but after some investigation back at the Tile Doctor training centre we also realised they can be used on other types of tile including Victorian.
Once this was resolved the entire floor was given a thorough clean using a strong dilution of Tile Doctor Pro-Clean worked in with a scrubbing pad. As well as cleaning the tile and grout it also removed any remaining sealer which is important if you don’t know the history of the floor as the previous coating maybe incompatible with the new sealer. Once done the floor was given a thorough rinse with water which was then extracted from the floor with a wet vacuum.
Sealing Victorian Tiles
The floor was left to dry and I returned later to seal the tiles with a couple of coats of Tile Doctor Colour Grow which is an impregnating sealer that soaks into the pores of the tile and intensifies colour whilst also providing durable protection from within. Normally I use Seal and Go on Victorian Tiles however in this case the customer had specified a matt finish.
The results were fantastic and the client was very pleased with the now flat Victorian tiled floor which, thanks to the cleaning and sealing, was back to looking its best. Another happy customer for the Lancashire Tile Doctor!

Esher is a small suburb in Surrey, situated just outside London. It was a fashionable area to live in amongst royalty and the aristocracy in the Victorian period, and during this time many buildings were built.
One such building has since been turned into a block of separate flats, and some of the flats still contain the original Victorian tiles in the hallway. I was contacted by one of these flat owners about restoring their tiles back to the best possible condition. Interestingly this customer’s tiles were part of a larger floor that had been divided between two flats.
I began the restoration by spreading Tile Doctor Remove and Go across the entire set of tiles. Remove and Go is a heavy-duty stripper that helped to loosen and remove old glue deposits where carpet had been laid over the tile, it will also strip off old sealers and release ingrained muck.
The Remove and Go was worked into the tile and grout with a stiff brush and then the soiled solution rinsed off and extracted using a wet vacuum. I followed by this applying a coarse 200-grit diamond encrusted burnishing pad, fitted to a handheld buffer, to grind away the particularly stubborn dirt and stains to restore the appearance of the stone. Afterwards, I rinsed the tiles again with water and soaked up the resultant slurry with a wet vacuum.
I noticed that there remained several ingrained stains dotted across the floor, so to remove these I aggressively burnished the affected areas with a very coarse 50-grit handheld diamond block. This essentially removed the very top layer of the stone, taking with it the ingrained marks.
Next, I dried the area with a large blower and heat gun. Under normal circumstances, 48 hours needs to pass before the tiles can be sealed, but as this was a small area I was able to dry it very quickly. After carrying out a damp test, I determined the tiles were ready to be sealed.
To seal the Victorian Tiles, I applied six coats of Tile Doctor Seal and Go sealer, which provides a high-quality sheen finish, as well as plenty of protection for the future. Tile Doctor have a range of suitable sealers available including Colour Grow which provides a matte finish – it’s just a matter of personal choice for the customer.
The outcome of the restoration was fantastic and the customer was very pleased, leaving the following testimonial.
“Promptly organised, delivered when promised. Good looking job when complete. Well done.”
Rupert Mcleod
West Surrey Tile Doctor

I recently completed the renovation of a Multi-Coloured Slate tiled kitchen floor in Sutton Coldfield. I was actually at the property before Christmas to survey the floor and quote for the work however the owners had planned to have a new kitchen installed in the new year, so we decided it was best for me to wait until after the installation to complete the work.
The slate was in good condition but like any stone floor you do need to maintain the sealer to prevent dirt becoming ingrained in the stone. Sealer do wear off overtime especially in the high foot traffic areas such as Kitchens and within a few years the tiles become dull and difficult to clean effectively.
The kitchen was installed on schedule and I got the call to arrange a visit to deep clean and reseal the floor which would take to two days, one to clean and one to seal.
To begin the restoration, I soaked the slate in a strong dilution of Tile Doctor Pro-Clean and left it to soak in for about ten minutes re-applying extra solution where it dried. Pro-Clean is a powerful tile cleaner that will strip old sealers when applied in concentrated form. I agitated the product using a black pad fitted to a rotary buffing machine. I paid particular attention to the grout which the customer had trouble keeping clean. The rotary pad struggles to reach into the recesses of the grout lines so I also made sure to scrub the solution into the grout with a grout brush.
Once I was satisfied that the Slate and the Grout was clean and clear of old sealers, I gave the whole floor a thorough rinse with water using a wet vacuum to extract the soil and get the floor as dry as possible. The floor was then left to dry off fully overnight.
Returning to the property the next day, I ran some quick damp tests to check for any excess moisture that might have prevented me from sealing the floor. We will always do this as excess moisture can affect the sealer curing.
The customer was very happy with the clean and the floor was dry, so we discussed sealer options to find out their preference for Matt or Satin finish. With the decision made to go with a Satin finish I began the application of the Tile Doctor Seal and Go which enhances the look of the stone with an aesthetically pleasing low-sheen finish, as well as providing on-going protection against ingrained dirt and staining.
A total of four coats of Seal and Go were needed to seal the Slate tiles and as you can see from the photos the sealer really put the life back into the floor.
Trevor Preece
Staffordshire Tile Doctor

Victorian tiles are very hard-wearing and historically a popular choice for heavy traffic areas such as hallways. Still popular today they are nonetheless like most tiles and can become ingrained with dirt over time.
This particular floor, located in a property in the old market town of Tewkesbury is a good example of a floor that was in good physical condition, but heavily ingrained with dirt due to a lack of regular maintenance. At a loss for how to remedy the situation by themselves, the property owner asked me to pay a visit to restore the tiles back to their best possible condition.
In this particular scenario, I opted to mix and apply a solution of different cleaning products from our professional range, each serving a different purpose. These products were Tile Doctor Pro Clean, Tile Doctor Remove and Go, and Tile Doctor NanoTech HBU. Remove and Go serves the purpose of stripping away any old sealer on the tiles, while Pro Clean is an alkaline cleaner that reliably removes dirt and staining. NanoTech HBU is a particularly powerful cleaner which utilises nano-sized particles to penetrate deep into the pores of the stone, get underneath difficult stains and lift them out.
I spread this potent solution across the length and width of the tiled hallway and left it to soak for approximately 10 minutes, before using a black scrubbing pad fitted to my buffing machine to give the tiles a deep scrub. Next, I rinsed the soiled solution away and neutralised the chemicals with plain water, before extracting any residue using a wet vacuum. I repeated the cleaning process several times to achieve the best results possible, and I also employed the aid of a steam cleaner to spot clean any particularly stubborn marks.
Cleaning the floor took two days in total. At the end of the second day, I gave the floor a thorough and final rinse before leaving it to dry completely overnight. The next day, I returned to the property to seal the floor after checking the floor was dry. Ensuring before sealing that the floor is completely dry is crucial – even the smallest quantity of moisture remaining can potentially cloud the sealer and damage its performance.
My choice of sealer was Tile Doctor Colour Grow, an impregnating sealer that penetrates and fills the pores of the tile to prevent trapped dirt and makes regular cleaning much easier. Colour Grow is a great choice of sealer for Victorian tiles because it really enhances the colourful patterns which are characteristic of this type of tile.
My customer was very impressed with the service and remarked on the huge improvement to the appearance of the floor. You can see this for yourself – just take a look at the before and after photos!
Malcolm Crowther
Gloucester Tile Doctor

I recently visited a client living in the market town of Woodstock in Oxfordshire to rejuvenate a fantastic multi-coloured Slate floor that had been hidden under several years’ worth of dirt in their kitchen. Slate is a typically hard-wearing tile used for flooring high traffic areas of houses and public buildings but does need sealing to bring out its best features and in this case the sealer had long since worn off and dirt had become ingrained in the stone.
My first task in the cleaning process was to mix a strong solution of Tile Doctor Pro-Clean, which is a strong alkaline cleaner safe to use on Tile and Stone, and NanoTech HBU (Heavy Build-up Remover), which is a particularly powerful product that uses nano-sized particles to tackle muck in areas of the stone where typical cleaners simply can’t reach. I spread this solution across the floor and left it to seep into the stone, to get underneath and lift out the ingrained dirt.
After allowing the solution adequate time to dwell, I scrubbed the floor with a carbon brush to gradually reveal the fantastic natural colours of the Slate hidden beneath. Following this, I rinsed the entire floor several times with clean water, before soaking up the resulting soiled residue with a wet vacuum.
The next part of the cleaning process entailed paying particular attention to the grout lines. I used Tile Doctor Grout Clean-Up to scrub the grout lines and also to treat a small amount of efflorescence. The resulting residue was promptly extracted with the wet vacuum and I finished by giving the whole floor a rinse with Tile Doctor pH Neutral Tile Cleaner. This is a day to day tile cleaning product which is recommended for stone floors, many supermarket tile cleaning products are only suitable for ceramic tiles due to their acidic formula and can damage a floor over years of use so you should always read the label. I then left the floor to dry completely overnight.
On day two, the Slate tiled floor was dry and ready to seal. The floor had to be completely dry, as any excess moisture has the potential to the damage the performance of the sealer. Since my client had specifically requested a matte finish, I opted to use Tile Doctor Colour Grow. Colour Grow is an impregnating sealer that provides durable surface protection from within while also enhancing all of the natural mineral shades.
My client was very pleased with the results, particularly as they hadn’t realised they had such a great looking floor in their house when they had first purchased it!
Barry Woodward
Oxfordshire Tile Doctor

Travertine floor tiles are very appealing and very hardwearing, but without the protection of a sealer to stop dirt becoming ingrained in the pores of the stone their appearance will degrade. Fortunately, this can be remedied as demonstrated in these pictures of a Travertine floor I recently polished at a house in Weston Favell, Northampton.
This owner of the property had called me out as their kitchen floor was looking very sorry for itself and he was concerned that a lot of holes were appearing which was making cleaning the floor difficult as dirt was getting trapped in the holes. I went over and carried out a test clean on two separate tiles in the kitchen and the customer was amazed at how clean they came up and especially the grout.
The kitchen was stunning, but unfortunately the state of the Travertine tiled floor was bringing down its overall appearance. Impressed with the test clean they were keen to get the whole floor renovated so we agreed a price and I scheduled the work in for the following month.
I returned on the agreed data and made a start by protecting the kitchen units by removing the plinths and covering base units and the appliances with a protective film. We then commenced the cleaning process to remove surface dirt by cleaning with Tile Doctor Pro-Clean paying special attention to the grout lines. The holes in the Travertine were filled with a stone resin, mixing it to closely match the colours of the stone.
The resin was allowed to dry before starting to re-polish the Travertine using a set of Tile Doctor Diamond encrusted burnishing pads. These pads are applied individually to each tile in sequence starting with a coarse 400-grit pad before moving onto the 800-grit and finishing with the fine 1500 grit pad. A little water is used to lubricate the process along the way and the floor is rinsed in between each pad with the resulting residue extracted from the floor using a wet vacuum. The process takes some time, but it really brings up the polished appearance of the stone and the results are well worth the effort. After a final rinse the floor was inspected and then left to dry off fully overnight.
When we returned the next day, the floor had dried, and we were able to give the floor a final polish with a very fine 3000-grit burnishing pad applied with a little water sprayed onto the tile. Finally, the floor was then sealed with two coats of Tile Doctor Ultra-Seal which provides excellent protection without changing the colour of the stone to provide a natural look.
The client was over the moon with the outcome and surprised at the improvement. They were left with a floor that would be easy to clean and maintain.
Phil Vissian
Northamptonshire Tile Doctor

Our client had previously employed another company to tackle this large Slate floor in Walton on Thames but they hadn’t managed to remove the old sealer due to it being an old varnish seal. Varnish was used as a traditional way of sealing stone but can be damaged by scratching and it does little to improve the look of the stone. Varnish is also very difficult to break down which is a problem as it’s important to remove the old sealant before applying new, applying a new sealer onto Varnish simply wouldn’t work.
I visited the property to survey the floor and work out which combination of products and methods would work best and after some testing and I was able to confirm that not only could the old varnish be removed but once re-sealed with a modern sealer the slate would be transformed.
The client was over the moon to hear this news as they had thought there was nothing, they could do to improve the floor.
With a price and schedule agreed I returned to the property at a later date and started by tackling the varnish. The method I used was to apply Tile Doctor Remove and Go, let it soak into the floor for ten minutes and then work it in with a heavy rotary scrubbing machine fitted with a black pad. The soil was then rinsed with water and extracted off the floor with a wet vacuum.
The floor was then inspected, and each tile checked to ensure the varnish was completely gone, any stubborn areas were then spot treated and scrubbed by hand. Once I was satisfied, I set about giving the stone a deep clean by repeating the same process with Tile Doctor Pro-Clean. As before all the soil and cleaning products were then low pressure rinsed off the stone and vacuumed away. The floor was then left to dry overnight.
I returned the following day to apply a new modern sealer. First, I tested the floor was dry using the moisture meter. It was in the acceptable readings range, so I was able to start applying the sealer straight away.
For this floor I chose to apply Tile Doctor Seal and Go, it works really well on Slate tiles and as you can see from the photographs it completely transformed the appearance of the stone. Seal and Go is a water-based blend of acrylic polymers that provides both a stain resistant surface seal and a durable low-sheen finish, being water based it has the added advantage of not giving off any odour as it dries. The client had specified earlier that they didn’t want the floor to look shiny to the resultant silky appearance was the perfect solution. Thee coats were applied, and my client was very pleased with the finish.
Jonathan Oldham
South Middlesex Tile Doctor

The pictures below were taken at a house in the town of Merthyr Tydfil, which is located not too far north of Cardiff. My client was keen to keep her very old Quarry tiled floor – which dated back to 1905 – intact. The floor had understandably seen a large amount of traffic in its lifetime, and was now in dire need of a professional restoration, including a thorough clean and seal.
First, I completed a survey of the area and provided my client with a quote. After completing many similar jobs in the past, I generally have a good idea of what the final result will look like. I passed on some images of a final result to my client, who was happy for me to begin my work.
On the first day, my first task was to take run some damp tests which were fine; it’s always good to know up front if there are likely to be any damp issues. Next I covered the floor with water to take the surface suction out and waited fifteen minutes before applying a cocktail of Tile Doctor NanoTech Heavy Build-Up cleaner mixed with Pro-Clean and Grout clean-up covering the whole floor. I then immediately starting to work the solution into the floor with a rotary machine fitted with a coarse black pad. The solution was then rinsed off with water which was then extracted with a wet vacuum as I worked. For stubborn areas I applied more of the previously mixed solution scrubbed into the floor with coarse wire wool by hand followed by further rinsing with water.
Each of the products used serves a particular purpose. Pro-Clean is a strong high-alkaline cleaner for natural stone, while NanoTech HBU is a particularly powerful cleaner that uses nano-sized particles to penetrate deep into the stone to get underneath and lift out ingrained dirt and stains. Grout Clean-Up, as the name implies, is a product for resolving grout related problems such as removing grout smears from tile surfaces aka grout haze.
After completing the clean I left the house for 48 hours, to leave enough time for the floor to dry completely in preparation for sealing. Upon my arrival back at the house I conducted some more damp tests to check that the floor was dry enough to seal using the previous readings as a benchmark. The results indicated that I was fine to proceed with the seal, so I applied a total of eight coats of Tile Doctor Seal & Go for durable protection. This was the product I recommended to my client as she wanted a nice, soft shine for her surface seal.
As you can see from the photos, the desired result was achieved to a high standard and needless to say my client was delighted with the transformation.
Julian Iancono
South East Wales
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