Earlier this year I was invited over to a property in the village of Silfield near Wymondham in Norfolk to inspect a Limestone tiled floor. Now I don’t usually quote my clients, but this is how the owner of the property had described the floor in the enquiry I received from Tile Doctor. “Grout Black, where tiles have divots, dirt is encased, plus no shine to floor, sealant non-existent.” The problems listed were quite comprehensive and having had chance to survey the floor we found them to be quite accurate and really could not disagree with her comments! The Limestone tiles had been laid throughout the Kitchen diner and it was clear the sealer had worn off completely allowing dirt to become ingrained in the Limestone tiles and especially the grout which had turned black. I understood from the owner that the grout lines should have been a pale cream colour rather than the black it was now, additionally the natural pitting in the Limestone was full of the same black contaminants. I ran a quick water test on the tiles to see if there was a seal present and it confirmed that if there had ever been one it was now completely compromised. The lack of sealer had allowed all liquid spills and dirt to soak straight into the tile making it dirty and exceedingly difficult to clean. A large birthday celebration party had been planned and our client was desperate for the floor to be brought back to life beforehand. Although I couldn’t start immediately due to other commitments, it was able to return in time to get the floor clean for the party. Our first job was to tackle the severe soiling trapped in the pits and grout lines. To do this a very strong dilution (2:1 ratio) of Tile Doctor Pro-Clean was applied to the floor and left to soak into the tile and grout for about 10 minutes. Then is was scrubbed into the tiles with help from a rotary buffer fitted with a soft/medium long-bristled nylon brush. The resulting slurry was then power rinsed with 60-degree hot water and extracted with our 400psi machine which jetted out all the black, oily contaminants from the grout and pits. The floor was speed dried with the assistance of a large air mover. Once dry to the touch our attention was turned to filling the now exposed pitts in the Limestone tiles and two cracks with an appropriately coloured fast cure epoxy compound. Having allowed the filler time to reach full hardness, we ground down the excess material with 100 and 200 grit hand burnishing blocks in preparation for the next stage. We find the best way to renovate the appearance of stone is to use a process called burnishing which hones the stone and beings up the polish. For this you need a set of 17-inch diamond encrusted burnishing pads. The pads fit the rotary buffer and are applied to the floor in sequence from 400, 800 and then 1500 grit using water to lubricate the process. The waster turns into a slurry as you work, and this is then rinsed off the floor with water after each pad and extracted using a wet vacuum. The floor was then left to dry thoroughly overnight with the assistance of our large capacity dehumidifier. Returning the following day, we thoroughly vacuumed the floor to remove any remaining powder and grit left from the previous day’s wet work before spray burnishing the surface with a Tile Doctor 3000-grit diamond pad. This last pad really beings up the polished appearance of the Limestone and gave the tiles a deep and rich shine. This last pad is applied without water and so leaves the floor dry and ready to for a new sealer to be applied. Our sealer of choice was Tile Doctor Ultra Seal, it’s a premium penetrating sealer that soaks into the pores of the stone protecting it from within. Ultra-Seal doesn’t alter the natural appearance of the stone giving it undetectable protection from staining. Having allowed the sealed floor to dry with the assistance of our air mover, the whole area was buffed using a white buffing pad and a small amount of finely sprayed water to remove any light smearing before vacuuming once again to finish. My client was delighted with the result and left the following feedback for us: “Totally renewed two flooring areas in our house to what looks like a recently laid floor. I have already had so many compliments without even telling people it had been professionally cleaned! Nick and Sue are always very easy to have about, inconspicuous and hard working. Absolutely delighted with the outcome and would recommend without hesitation. Thank you so much!” For aftercare cleaning I recommended Tile Doctor Stone Soap, its designed for cleaning polished stone floors and will help build-up the patina. It’s a neutral pH product so won’t prematurely erode the sealer like many tile cleaning products you find in supermarkets which are really sold for cleaning glazed ceramic tiles not sealed natural stone. Nick White Norfolk Tile Doctor

Exposed aggregate driveway after cleaning & sealing with Paver Gloss Sealer.
Photo of a mid-sized front yard driveway in Detroit.

Recently Heidi and I worked on a Victorian tiled hallway floor at a house in Turton, Lancashire, an area which lies on the southern slopes of the West Pennine Moors. Victorian tile floors are commonly found in the reception area and hallways of older houses and public buildings, many of which date back to the reign of Queen Victoria (hence ‘Victorian’ tiles). It was during this time that the tile industry really started to boom. Upon inspection it was evident that the floor in question had suffered from some settlement in the past resulting in a crack in the base under the tiles which had lifted one side and dropped the other; this is quite common in old houses resulting in some of the tiles becoming loose and would need to be fixed back in place before the floor could be given a good clean and re-seal. Removing Lippage from Victorian Tiles The concrete floor under the tile was patched as best as could be without pulling up more of the floor and the tiles were fixed in place, unfortunately however many of the triangular tiles in the adjacent border would not lay flat resulting in a lippage issue between them which naturally the customer was not very happy about. Not wishing to cause the customer the extra expense of pulling up more tiles and relaying the concrete subfloor I left the tiles to fully set and then came back a few days later with a handheld Flex Machine fitted with a small 220 Grit Diamond pad to grind the tiles flat. As the pictures show, this made the difference and the diamond did not scratch the tiles despite the surface being dry. Diamond pads are usually used on stone floors but after some investigation back at the Tile Doctor training centre we also realised they can be used on other types of tile including Victorian. Once this was resolved the entire floor was given a thorough clean using a strong dilution of Tile Doctor Pro-Clean worked in with a scrubbing pad. As well as cleaning the tile and grout it also removed any remaining sealer which is important if you don’t know the history of the floor as the previous coating maybe incompatible with the new sealer. Once done the floor was given a thorough rinse with water which was then extracted from the floor with a wet vacuum. Sealing Victorian Tiles The floor was left to dry and I returned later to seal the tiles with a couple of coats of Tile Doctor Colour Grow which is an impregnating sealer that soaks into the pores of the tile and intensifies colour whilst also providing durable protection from within. Normally I use Seal and Go on Victorian Tiles however in this case the customer had specified a matt finish. The results were fantastic and the client was very pleased with the now flat Victorian tiled floor which, thanks to the cleaning and sealing, was back to looking its best. Another happy customer for the Lancashire Tile Doctor!

Esher is a small suburb in Surrey, situated just outside London. It was a fashionable area to live in amongst royalty and the aristocracy in the Victorian period, and during this time many buildings were built. One such building has since been turned into a block of separate flats, and some of the flats still contain the original Victorian tiles in the hallway. I was contacted by one of these flat owners about restoring their tiles back to the best possible condition. Interestingly this customer’s tiles were part of a larger floor that had been divided between two flats. I began the restoration by spreading Tile Doctor Remove and Go across the entire set of tiles. Remove and Go is a heavy-duty stripper that helped to loosen and remove old glue deposits where carpet had been laid over the tile, it will also strip off old sealers and release ingrained muck. The Remove and Go was worked into the tile and grout with a stiff brush and then the soiled solution rinsed off and extracted using a wet vacuum. I followed by this applying a coarse 200-grit diamond encrusted burnishing pad, fitted to a handheld buffer, to grind away the particularly stubborn dirt and stains to restore the appearance of the stone. Afterwards, I rinsed the tiles again with water and soaked up the resultant slurry with a wet vacuum. I noticed that there remained several ingrained stains dotted across the floor, so to remove these I aggressively burnished the affected areas with a very coarse 50-grit handheld diamond block. This essentially removed the very top layer of the stone, taking with it the ingrained marks. Next, I dried the area with a large blower and heat gun. Under normal circumstances, 48 hours needs to pass before the tiles can be sealed, but as this was a small area I was able to dry it very quickly. After carrying out a damp test, I determined the tiles were ready to be sealed. To seal the Victorian Tiles, I applied six coats of Tile Doctor Seal and Go sealer, which provides a high-quality sheen finish, as well as plenty of protection for the future. Tile Doctor have a range of suitable sealers available including Colour Grow which provides a matte finish – it’s just a matter of personal choice for the customer. The outcome of the restoration was fantastic and the customer was very pleased, leaving the following testimonial. “Promptly organised, delivered when promised. Good looking job when complete. Well done.” Rupert Mcleod West Surrey Tile Doctor

I recently completed the renovation of a Multi-Coloured Slate tiled kitchen floor in Sutton Coldfield. I was actually at the property before Christmas to survey the floor and quote for the work however the owners had planned to have a new kitchen installed in the new year, so we decided it was best for me to wait until after the installation to complete the work. The slate was in good condition but like any stone floor you do need to maintain the sealer to prevent dirt becoming ingrained in the stone. Sealer do wear off overtime especially in the high foot traffic areas such as Kitchens and within a few years the tiles become dull and difficult to clean effectively. The kitchen was installed on schedule and I got the call to arrange a visit to deep clean and reseal the floor which would take to two days, one to clean and one to seal. To begin the restoration, I soaked the slate in a strong dilution of Tile Doctor Pro-Clean and left it to soak in for about ten minutes re-applying extra solution where it dried. Pro-Clean is a powerful tile cleaner that will strip old sealers when applied in concentrated form. I agitated the product using a black pad fitted to a rotary buffing machine. I paid particular attention to the grout which the customer had trouble keeping clean. The rotary pad struggles to reach into the recesses of the grout lines so I also made sure to scrub the solution into the grout with a grout brush. Once I was satisfied that the Slate and the Grout was clean and clear of old sealers, I gave the whole floor a thorough rinse with water using a wet vacuum to extract the soil and get the floor as dry as possible. The floor was then left to dry off fully overnight. Returning to the property the next day, I ran some quick damp tests to check for any excess moisture that might have prevented me from sealing the floor. We will always do this as excess moisture can affect the sealer curing. The customer was very happy with the clean and the floor was dry, so we discussed sealer options to find out their preference for Matt or Satin finish. With the decision made to go with a Satin finish I began the application of the Tile Doctor Seal and Go which enhances the look of the stone with an aesthetically pleasing low-sheen finish, as well as providing on-going protection against ingrained dirt and staining. A total of four coats of Seal and Go were needed to seal the Slate tiles and as you can see from the photos the sealer really put the life back into the floor. Trevor Preece Staffordshire Tile Doctor

Victorian tiles are very hard-wearing and historically a popular choice for heavy traffic areas such as hallways. Still popular today they are nonetheless like most tiles and can become ingrained with dirt over time. This particular floor, located in a property in the old market town of Tewkesbury is a good example of a floor that was in good physical condition, but heavily ingrained with dirt due to a lack of regular maintenance. At a loss for how to remedy the situation by themselves, the property owner asked me to pay a visit to restore the tiles back to their best possible condition. In this particular scenario, I opted to mix and apply a solution of different cleaning products from our professional range, each serving a different purpose. These products were Tile Doctor Pro Clean, Tile Doctor Remove and Go, and Tile Doctor NanoTech HBU. Remove and Go serves the purpose of stripping away any old sealer on the tiles, while Pro Clean is an alkaline cleaner that reliably removes dirt and staining. NanoTech HBU is a particularly powerful cleaner which utilises nano-sized particles to penetrate deep into the pores of the stone, get underneath difficult stains and lift them out. I spread this potent solution across the length and width of the tiled hallway and left it to soak for approximately 10 minutes, before using a black scrubbing pad fitted to my buffing machine to give the tiles a deep scrub. Next, I rinsed the soiled solution away and neutralised the chemicals with plain water, before extracting any residue using a wet vacuum. I repeated the cleaning process several times to achieve the best results possible, and I also employed the aid of a steam cleaner to spot clean any particularly stubborn marks. Cleaning the floor took two days in total. At the end of the second day, I gave the floor a thorough and final rinse before leaving it to dry completely overnight. The next day, I returned to the property to seal the floor after checking the floor was dry. Ensuring before sealing that the floor is completely dry is crucial – even the smallest quantity of moisture remaining can potentially cloud the sealer and damage its performance. My choice of sealer was Tile Doctor Colour Grow, an impregnating sealer that penetrates and fills the pores of the tile to prevent trapped dirt and makes regular cleaning much easier. Colour Grow is a great choice of sealer for Victorian tiles because it really enhances the colourful patterns which are characteristic of this type of tile. My customer was very impressed with the service and remarked on the huge improvement to the appearance of the floor. You can see this for yourself – just take a look at the before and after photos! Malcolm Crowther Gloucester Tile Doctor

I recently visited a client living in the market town of Woodstock in Oxfordshire to rejuvenate a fantastic multi-coloured Slate floor that had been hidden under several years’ worth of dirt in their kitchen. Slate is a typically hard-wearing tile used for flooring high traffic areas of houses and public buildings but does need sealing to bring out its best features and in this case the sealer had long since worn off and dirt had become ingrained in the stone. My first task in the cleaning process was to mix a strong solution of Tile Doctor Pro-Clean, which is a strong alkaline cleaner safe to use on Tile and Stone, and NanoTech HBU (Heavy Build-up Remover), which is a particularly powerful product that uses nano-sized particles to tackle muck in areas of the stone where typical cleaners simply can’t reach. I spread this solution across the floor and left it to seep into the stone, to get underneath and lift out the ingrained dirt. After allowing the solution adequate time to dwell, I scrubbed the floor with a carbon brush to gradually reveal the fantastic natural colours of the Slate hidden beneath. Following this, I rinsed the entire floor several times with clean water, before soaking up the resulting soiled residue with a wet vacuum. The next part of the cleaning process entailed paying particular attention to the grout lines. I used Tile Doctor Grout Clean-Up to scrub the grout lines and also to treat a small amount of efflorescence. The resulting residue was promptly extracted with the wet vacuum and I finished by giving the whole floor a rinse with Tile Doctor pH Neutral Tile Cleaner. This is a day to day tile cleaning product which is recommended for stone floors, many supermarket tile cleaning products are only suitable for ceramic tiles due to their acidic formula and can damage a floor over years of use so you should always read the label. I then left the floor to dry completely overnight. On day two, the Slate tiled floor was dry and ready to seal. The floor had to be completely dry, as any excess moisture has the potential to the damage the performance of the sealer. Since my client had specifically requested a matte finish, I opted to use Tile Doctor Colour Grow. Colour Grow is an impregnating sealer that provides durable surface protection from within while also enhancing all of the natural mineral shades. My client was very pleased with the results, particularly as they hadn’t realised they had such a great looking floor in their house when they had first purchased it! Barry Woodward Oxfordshire Tile Doctor

A large 2 bedroom, 2.5 bath home in New York City’s High Line area exhibits artisanal, custom furnishings throughout, creating a Mid-Century Modern look to the space. Also inspired by nature, we incorporated warm sunset hues of orange, burgundy, and red throughout the living area and tranquil blue, navy, and gray in the bedrooms. Stunning woodwork, unique artwork, and exquisite lighting can be found throughout this home, making every detail in this home add a special and customized look. The bathrooms showcase gorgeous marble walls which contrast with the dark chevron floor tiles, gold finishes, and espresso woods.

Travertine floor tiles are very appealing and very hardwearing, but without the protection of a sealer to stop dirt becoming ingrained in the pores of the stone their appearance will degrade. Fortunately, this can be remedied as demonstrated in these pictures of a Travertine floor I recently polished at a house in Weston Favell, Northampton. This owner of the property had called me out as their kitchen floor was looking very sorry for itself and he was concerned that a lot of holes were appearing which was making cleaning the floor difficult as dirt was getting trapped in the holes. I went over and carried out a test clean on two separate tiles in the kitchen and the customer was amazed at how clean they came up and especially the grout. The kitchen was stunning, but unfortunately the state of the Travertine tiled floor was bringing down its overall appearance. Impressed with the test clean they were keen to get the whole floor renovated so we agreed a price and I scheduled the work in for the following month. I returned on the agreed data and made a start by protecting the kitchen units by removing the plinths and covering base units and the appliances with a protective film. We then commenced the cleaning process to remove surface dirt by cleaning with Tile Doctor Pro-Clean paying special attention to the grout lines. The holes in the Travertine were filled with a stone resin, mixing it to closely match the colours of the stone. The resin was allowed to dry before starting to re-polish the Travertine using a set of Tile Doctor Diamond encrusted burnishing pads. These pads are applied individually to each tile in sequence starting with a coarse 400-grit pad before moving onto the 800-grit and finishing with the fine 1500 grit pad. A little water is used to lubricate the process along the way and the floor is rinsed in between each pad with the resulting residue extracted from the floor using a wet vacuum. The process takes some time, but it really brings up the polished appearance of the stone and the results are well worth the effort. After a final rinse the floor was inspected and then left to dry off fully overnight. When we returned the next day, the floor had dried, and we were able to give the floor a final polish with a very fine 3000-grit burnishing pad applied with a little water sprayed onto the tile. Finally, the floor was then sealed with two coats of Tile Doctor Ultra-Seal which provides excellent protection without changing the colour of the stone to provide a natural look. The client was over the moon with the outcome and surprised at the improvement. They were left with a floor that would be easy to clean and maintain. Phil Vissian Northamptonshire Tile Doctor

Our client had previously employed another company to tackle this large Slate floor in Walton on Thames but they hadn’t managed to remove the old sealer due to it being an old varnish seal. Varnish was used as a traditional way of sealing stone but can be damaged by scratching and it does little to improve the look of the stone. Varnish is also very difficult to break down which is a problem as it’s important to remove the old sealant before applying new, applying a new sealer onto Varnish simply wouldn’t work. I visited the property to survey the floor and work out which combination of products and methods would work best and after some testing and I was able to confirm that not only could the old varnish be removed but once re-sealed with a modern sealer the slate would be transformed. The client was over the moon to hear this news as they had thought there was nothing, they could do to improve the floor. With a price and schedule agreed I returned to the property at a later date and started by tackling the varnish. The method I used was to apply Tile Doctor Remove and Go, let it soak into the floor for ten minutes and then work it in with a heavy rotary scrubbing machine fitted with a black pad. The soil was then rinsed with water and extracted off the floor with a wet vacuum. The floor was then inspected, and each tile checked to ensure the varnish was completely gone, any stubborn areas were then spot treated and scrubbed by hand. Once I was satisfied, I set about giving the stone a deep clean by repeating the same process with Tile Doctor Pro-Clean. As before all the soil and cleaning products were then low pressure rinsed off the stone and vacuumed away. The floor was then left to dry overnight. I returned the following day to apply a new modern sealer. First, I tested the floor was dry using the moisture meter. It was in the acceptable readings range, so I was able to start applying the sealer straight away. For this floor I chose to apply Tile Doctor Seal and Go, it works really well on Slate tiles and as you can see from the photographs it completely transformed the appearance of the stone. Seal and Go is a water-based blend of acrylic polymers that provides both a stain resistant surface seal and a durable low-sheen finish, being water based it has the added advantage of not giving off any odour as it dries. The client had specified earlier that they didn’t want the floor to look shiny to the resultant silky appearance was the perfect solution. Thee coats were applied, and my client was very pleased with the finish. Jonathan Oldham South Middlesex Tile Doctor

The pictures below were taken at a house in the town of Merthyr Tydfil, which is located not too far north of Cardiff. My client was keen to keep her very old Quarry tiled floor – which dated back to 1905 – intact. The floor had understandably seen a large amount of traffic in its lifetime, and was now in dire need of a professional restoration, including a thorough clean and seal. First, I completed a survey of the area and provided my client with a quote. After completing many similar jobs in the past, I generally have a good idea of what the final result will look like. I passed on some images of a final result to my client, who was happy for me to begin my work. On the first day, my first task was to take run some damp tests which were fine; it’s always good to know up front if there are likely to be any damp issues. Next I covered the floor with water to take the surface suction out and waited fifteen minutes before applying a cocktail of Tile Doctor NanoTech Heavy Build-Up cleaner mixed with Pro-Clean and Grout clean-up covering the whole floor. I then immediately starting to work the solution into the floor with a rotary machine fitted with a coarse black pad. The solution was then rinsed off with water which was then extracted with a wet vacuum as I worked. For stubborn areas I applied more of the previously mixed solution scrubbed into the floor with coarse wire wool by hand followed by further rinsing with water. Each of the products used serves a particular purpose. Pro-Clean is a strong high-alkaline cleaner for natural stone, while NanoTech HBU is a particularly powerful cleaner that uses nano-sized particles to penetrate deep into the stone to get underneath and lift out ingrained dirt and stains. Grout Clean-Up, as the name implies, is a product for resolving grout related problems such as removing grout smears from tile surfaces aka grout haze. After completing the clean I left the house for 48 hours, to leave enough time for the floor to dry completely in preparation for sealing. Upon my arrival back at the house I conducted some more damp tests to check that the floor was dry enough to seal using the previous readings as a benchmark. The results indicated that I was fine to proceed with the seal, so I applied a total of eight coats of Tile Doctor Seal & Go for durable protection. This was the product I recommended to my client as she wanted a nice, soft shine for her surface seal. As you can see from the photos, the desired result was achieved to a high standard and needless to say my client was delighted with the transformation. Julian Iancono South East Wales

Jason McConathy
Inspiration for a rustic dark wood floor open concept kitchen remodel in Denver with an undermount sink, flat-panel cabinets, medium tone wood cabinets, wood countertops, multicolored backsplash, stone slab backsplash, stainless steel appliances and an island

Here’s an interesting work I recently completed on a red Quarry tiled floor at a house in the town of Abington, Northampton. In post-war Britain (more specifically in the 1940s and 1950s), many new homes were built with Quarry tiled hallways and kitchens, so quite a popular feature back then. These floors are typically quite hard wearing and therefore ideal for such high traffic areas; additionally they don’t need a great deal of maintenance but their appearance will degrade over time. In this particular house, the Quarry tiled floor had been covered with linoleum for many years, causing significant patches of visible black mould. The floor also had a loose tile (which I promptly reset to mitigate the potential tripping hazard) and splashes of paint due to a lack of precaution while the house was being renovated. Needless to say, the floor needed a lot of work. Before beginning the cleaning I made sure to vacuum up all of the loose debris from the floor. I then applied Tile Doctor Remove & Go to the tiles, left it to dwell for a short period, and then agitated the area with a black stripping pad, adding water to aid the process. This helped to break down any old and ineffectual sealer, along with the paint splashes marking the tiles, leaving a much cleaner and more refined appearance. I followed this up with Tile Doctor Grout Clean-Up to eliminate the odd speck of cement and grout haze dating back to when the floor was first installed; Gout Clean-up has an acid base so it’s not advised to leave it on the tiles for too long, consequently as soon as I was happy it had done the job I rinsed it off with water and give the floor a thorough wash down. I used a wet-vacuum machine to extract as much water as possible and gave the floor a once over with steam cleaner which improves the evaporation of any remaining moisture by heating up the tiles. After completing the cleaning process, I left the house to allow time for the floor to dry completely. Upon my return, I conducted a damp test which showed the floor needed to dry further before sealing so I left an industrial fan in place for a couple of hours to help speed things up. Once I was satisfied that the floor was dry enough to take the sealant, I sealed the floor using Tile Doctor Colour Grow which is an interesting product that will not only provide durable stain protection but also improves the natural colours of the tile. While the floor required a lot of time and work to restore, I think you will agree the results were certainly worth waiting for. Phil Vissian Northamptonshire Tile Doctor

These photographs below are of a Slate Tiled Kitchen floor taken at a customer’s house in Henley-on-Thames which, as its name suggests, sits alongside the River Thames in Oxfordshire. My client’s Slate kitchen floor had recently been cleaned with unsuitable cleaning products which I suspect impacted the sealer leaving it looking dull. Sealers really to improve the look of a stone floor so unsurprisingly once the sealer had been damaged my client had been unable to find a cleaning product that could have any kind of positive effect on the tiles. It’s fairly well known that many supermarket quality cleaners are only really designed for use on Ceramic or Porcelain tiled floors as they contain acids which strip away at sealers and acid sensitive stone floors, leaving the stone beneath vulnerable. So your select a cleaning product for your floor always read the small print on the back of the label and make sure you avoid anything that mentions not for use on acid sensitive stone; belter still Tile Doctor have a number of products for cleaning tiled floors including Neutral Cleaner and Stone Soap. To clean the floor and remove any remaining sealer I first made a strong dilution of Tile Doctor Pro Clean which is a strong alkaline cleaner and then spread this over the floor, leaving it to dwell. This allows the cleaner to seep into the slate and get underneath, breakdown sealers and start to lift out ingrained dirt. Following a dwelling period of roughly ten minutes, I agitated the floor periodically with a rotary machine fitted with a black scrubbing pad and scrubbed along the grout lines with a stiff grout brush. I then used a wet vacuum to extract the resultant slurry away and then followed up by rinsing the floor with clean water, and once again vacuumed up the residue. Any stubborn areas were retreated until I was happy with the floor and then I left the floor to dry off completely overnight, in preparation for sealing the following day. Upon my return to the house the following day, I ran some damp tests on different parts of the floor to check for any excess moisture which could potentially damage the performance of the sealer. Once I was satisfied that the floor was completely dry, I proceeded to seal the tiles using Tile Doctor Seal & Go. This will provide a robust surface seal for the future, along with an aesthetically pleasing low-sheen finish. This sealer works particularly well on Slate tiles and, being a water-based sealant, additionally Seal & Go does not emit an unpleasant smell as it dries. Slate is quite a porous stone so I applied six coats of seal to provide long-lasting protection. Barry Woodward Oxfordshire Tile Doctor

Bridgwater is known to be one of Somerset’s liveliest towns. With a history dating back over 1000 years, it has many traditions, including a carnival which happens every November, and is hailed as the world’s largest illumination procession. What wasn’t looking lively, however, was this Limestone tiled kitchen floor at a house in the town. It had been laid five years previously but at the time of laying hadn’t been sealed with adequate amounts of sealer. As a result, the Limestone had absorbed a lot of wet footprints and other dirty stains. The sealer simply broke down after a while, leaving the homeowner with a floor that never looked clean no matter how much they cleaned it – using all kinds of products. In fact, the tiles looked blackened and mouldy, as you can see in the photos below. It was time for the homeowner to seek out professional assistance, so she decided to contact her local Tile Doctor. I was asked to completely restore the look of the floor – something the homeowner had deemed impossible at this point. In practice, I knew the floor could be restored using the right products and methods including a really deep clean and resealing with the right type of sealer for these tiles. I scrubbed in Tile Doctor Remove and Go, which is a powerful coatings remover which draws out ingrained stains and strips away any old sealer remaining on the tiles. The floor was then rinsed thoroughly with plain water to neutralise it, and the resulting soiled solution was extracted using a wet vacuum. I repeated the process on stubborn areas, eventually transforming the floor back to its natural and clean state. I allowed the Limestone to dry out completely overnight before returning to the property to seal the tiles. This is important as the slightest amount of excess moisture can damage the performance of the sealer, and we would’ve been back to square one! After checking with a damp meter, I could see everything was fine, so I proceeded to seal the floor with Tile Doctor Colour Grow, which is not only a robust impregnating sealer that will protect the floor going forward but also enhancing the natural colours in the stone at the same time. In the space of two days, the Limestone tiles had been completely transformed. Now it had been properly sealed, the floor will be much easier to clean and therefore should stay looking great for a long time to come. The customer was very happy to have finally resolved the problem with some assistance from the Somerset Tile Doctor! Dave Hurst Somerset Tile Doctor

I was contacted by a homeowner who had moved into a property in the small Yorkshire market town of Masham and discovered a Victorian tiled floor under the hallway carpet. Realising this was a valuable period feature he was keen to see if it could be restored. As you can imagine he was delighted when I told him that it should be possible, and he was keen to get it uncovered and back on show. After discussing the floor on the phone, I visited the property and removed the carpet so we could take a long look at the Victorian tile’s underneath. The carpet had protected the floor well and it was in good physical order, (i.e. no cracks etc.) it was just very dirty but was also marked with paint splashes from some untidy decorating work from the past. I confirmed none of these issues should present a problem and got the go ahead for the work to start. There was no sealer on the floor, so I started the cleaning process using a medium dilution of Tile Doctor Pro-Clean which was worked into the tiles using a coarse 200-grit pad fitted to a rotary floor buffer. I then used a 400-grit hand-held diamond block to clean the edges which couldn’t be reached by the machine. This also removed the paint splashes which should have been on the skirting boards and not the floor! The floor was then rinsed with water and the soil extracted with a wet vacuum. I was able to inspect the floor at this stage and spot treat areas that needed more work as they were a little stubborn. It wasn’t a large hallway and except for the paint it only needed a light clean. The result was I was able to complete the cleaning process by lunch time. I dried the floor as much as possible and left an air blower in the space for a couple of hours. I returned later that afternoon and checked the floor for moisture using a damp meter. The floor was mostly dry, but some areas needed some more help with a heat gun. It was late summer and so still warm and so there was no need on this occasion to leave the floor overnight. Once I was happy the floor was dry, I started sealing the tiles with the first of four coats of Tile Doctor Seal and Go. This is a specially formulated water-based blend of acrylic polymers that provides both a stain resistant surface seal and a durable low-sheen finish. It is perfect for a floor of this age as it allows moisture vapour to pass through, this is an important feature when considering a sealer for old floors which will not have a damp-proof membrane installed. If you were to apply a non-breathable sealer moisture can get trapped under the floor causing it to spread out to the walls resulting in rising damp. The combination of the cleaning and new sealer brought the floor back to life and it now looked in keeping with the rest of the property which had numerous other period features. My client was over the moon with the difference and very happy to see the back of the grubby carpet. Nigel Stoker North West Yorkshire Tile Doctor

This Victorian tiled hallway floor at a property in Twickenham was in great physical condition considering its age but just hadn’t been cleaned or sealed in quite a few years. Over the years the protective sealer has worn away and dirt tracked in from outside had sunk deep into the pores of the tile. The floor looked dull, and my customer was finding it hard to clean and maintain effectively. To remove the ground in dirt from within the pores of the tile I needed to apply a strong cleaning product that would breakdown the dirt and deal with any remaining sealer left on the floor. Usually, I find the sealer down the center of the hallway is worn away with use, but you still find traces towards the wall. To do the renovation effectively I would need to remove all the sealer during cleaning otherwise you risk an uneven appearance. The best sealer stripper and cleaner for the job is a product called Tile Doctor Remove and Go so I mopped a strong dilution onto the floor and then left it to soak in for around fifteen minutes. To get the best from this product it’s advised to give it a long dwell time thereby allowing it to break down old sealer and dissolve the dirt and contaminants. The floor was then scrubbed with a rotary floor machine to work the product into the pores of the tile and release the trapped dirt. After the first pass the floor was rinsed with a little water and the soil extracted using a machine. After inspecting the floor some areas were re-treated using the same process to ensure all the sealer and dirt had been removed. After a final inspection I left the tiles to dry off overnight. The following day I returned and started by taking moisture readings from different parts of the floor. Its not a good idea to apply a sealer to a damp tile and damp areas should be dried out with a heat gun first. My client was keen to have a classic shiny appearance, so I chose Tile Doctor Seal and Go to add protection to the tiles. The sealer will prevent dirt becoming ingrained in the tile and protect the floor from staining caused by spillages whilst making it very easy for our customer to maintain in the future. As you can see from the pictures, it also gives a nice sheen finish to add lustre to the floor as requested by my customer. Before leaving we had a quick chat about maintaining the floor and a warning about the use of strong floor cleaning products which can be over strong and prematurely strip the sealer away over time. For this floor I recommend Tile Doctor Neutral cleaner which is an effective cleaner but as its name suggests is pH neutral and mild enough not to harm the sealer. Jonathan Oldham South Middlesex Tile Doctor

For this job, I paid a visit to the bustling town of Windermere in South Cumbria. My client asked me to refinish a black and white Terrazzo tiled entrance and hallway floor. Terrazzo if you’re not familiar is a very interesting and beautiful stone of Italian origin, which has been used for flooring in houses for centuries. We had previously quoted to do the work on this floor however the customer has also received a quote from another firm in Glasgow and had chosen to go with them solely because they were more expensive. However, it stands to reason that the most expensive companies are not always the best quality and Tile Doctor prides itself on the amount of customer feedback we display on our websites which we believe is a far better indicator. On the arranged day no one from the Glasgow firm showed up and after following up with the firm a young man in his early 20s arrived five hours late and began work on the floor. According to the customer he spent three days attempting to complete the job, but ran out of time and asked the client to apply the sealer themselves. The client applied the sealer, but as she had never done it before the floor turned out blotchy in appearance and she was far from happy. To cut a long story short, my client complained to the Glaswegian company, after all she had paid for a full service and not received it. Unable to get a satisfactory conclusion from them she decided to call in Tile Doctor to put the matter right. I must point out that although I have included before and after photos one this post it’s really difficult to appreciate the extent of the problem without seeing the floor in real life. To resolve the sealer, and to provide my client with the polished finish she had originally wanted, I burnished the floor using a set of four Tile Doctor Diamond encrusted burnishing pads. Each of the four pads has a different grit: I first applied the coarse pad and worked my way through medium, fine and eventually very fine using a little water to lubricate and rinsing the floor between each pad to remove any residue; after the burnishing process was complete I gave the entire floor a final, thorough wash. I then used a wet-vac machine to extract the water and get the floor as dry as possible before leaving for the day and allowing it to fully dry completely overnight, it’s very important that the floor is as moisture free as possible before being sealed as it can affect the final result. The next day I returned to the house and sealed the floor with two coats of Tile Doctor Colour Grow, an impregnating, colour-enhancing sealer that really accentuates the look of the black and white tiles. Now that the problem has been resolved, my client is very happy with the condition of her Terrazzo tiled entrance and hallway floor. Heidi Taylor South Cumbria Tile Doctor