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vicky_vancleave

Seeking help from an asko expert

8 years ago

i would like some help from someone who has access to the asko logic w/d line

i have conflicting information in regards to the hidden helpers accessories

it seems that even the new line of hidden helpers is too shallow to fit these machines


do the hidden helpers only work with the classic models?


please help


TY

Comments (34)

  • PRO
    8 years ago
    The hidden helpers only work with the machines that are 22+" deep. The logic and pro lines are 27-28" deep and are not compatible with the hidden helpers.
  • 8 years ago

    I've read on other threads that you are buying Asko. I am wondering why when there are other front loaders at the same price point that have had fewer negatives.

  • 8 years ago

    hi Joe Please see official response from Gorenje appliance group

  • 8 years ago

    hi rococogirl is brand loyalty a good answer?

  • 8 years ago

    You would put brand loyality above negative reviews. Silly.

  • 8 years ago

    hi mama have you seen any negative reviews on the 17/18 asko lines? please share if so thank you!

  • 8 years ago

    When is your asko washer dryer arriving @vicky?

  • 8 years ago

    tomorrow H Seattle

  • 8 years ago

    Which Asko models are you getting?

    If it's the new Logic line, please post some pictures and let us know how you like the unit.

    I saw on the spec sheet, it says Cold Water Only hookup

    http://www.askona.com/files/default/usa/Literature/2017%20Literature/Laundry%20QR%20Sheets/AS_W4114C_QR_0218.pdf


    But the install sheet says Hot Water connection depending on Model.



  • 8 years ago
    last modified: 8 years ago

    the machines are here unfortunately my first impression is i: i would not recommend these

    @fauguy mine is cold only

  • 8 years ago

    They look nice. Why wouldn't you recommend them?

  • 8 years ago
    last modified: 8 years ago

    granted i have no performance data to back this up yet but the best way to describe it would be how in cheap cars the panel gaps do not line up correctly

    also really weird marketing on their part that the premium "logic" line does not offer a heat pump dryer in the us but the lower end classic does

  • 8 years ago

    Vicky I’m not sure if the heat pump dryer is worth it yet ...

    the drying is long . And I’m not sure the incentives to get one offset the cost

  • 8 years ago

    Vicky, thanks for the feedback. Would like to hear how it ends up washing clothes, towels, bedding, etc.

    For the price $1700-2000 I guess that Miele would still be the way to go.

    I'd be curious how the Miele T1 dryer does since it is 120v heat pump.

    My GE Profile washer and dryer from 2006, the dryer is a standard 240v and takes about 1 hour for clothes, but towels can take up to 2.5hr.

  • 8 years ago

    isn't there someone on this forum who has the t1 heat pump dryer and gave a rave review and drying times are awesome short?

  • 8 years ago
    last modified: 8 years ago

    @hseattle i get you on that part but my dilemma was such :

    logic line bigger/a few more functions at $3600 // classic line smaller a few less function but at $3200 but with a hp dryer

    ideally i would have gone with a logic washer and a classic hp dryer but you cannot stack the classic dryer on top of a logic washer

  • 8 years ago

    Vicky how’s is the overall quality ? Does it have the awe factor ? Is the panel gap biggest turnoff?

  • 8 years ago

    Seems like asko would want you to pay a premium for the logic line regardless.

  • 8 years ago

    it is not the only turnoff many little things are crooked and don't line up

    display is very very hard to see (they have changed the background to a really weird blue)

    on the doors it says open here and it is literally a piece of scotch tape with print on it, the dryer one is already half way hanging off

    took him a good hour to level the machines but dryer still shakes a little (these should not be stacked period)

    i will give them a chance but most likely they will be going back

    from a distance of 4-5ft they look awesome, just like in all the pictures provided online

    i have no experience with Miele and cannot get them because we have no Miele service here at all but i do have experience with swedish askos and these are not asko, they are more gorenje, but gorenje machines (where available) are half the price


  • 8 years ago

    by the way this is what asko quality was like 20 plus years ago

    https://www.youtube.com/watch?v=uEj5y7YwsWM 

  • 8 years ago

    Wow ...

    i guess the outside looks nice , but the “inside “ of the washer is a different story .

    Gorenje has not yet revived the brand quality.

    Ya I was wondering if asko could be an alternative to Miele . But it might not come close

  • 8 years ago

    Vicky,

    That is truly unfortunate that the Asko Logic isn't that great, considering its price of over $3500 for the pair.

    I guess you talked to Miele directly and asked them if there was an authorized service in your area?


    If you send these Asko back, what do you think you'll replace them with?

    Since you need 24" and stackable, I guess that Bosch is the only other alternative?

  • 8 years ago

    The compact Electrolux washer dryer can also work . I believe the sanitize cycle might go up to 150degrees.

  • 8 years ago

    So sorry to see this Vicky but not surprised. I will say I am happy with my stacked Bosch 500 pair. And I know friends are as happy with their Miele Little Giants as I was with my Miele 3035. Bosch is very quiet and 0 vibration with the dryer. There is a heater and a true hot wash though only on certain cycles, of course. Not an easy decision today. However, may well be worth making the plumbing changes. Like Asko, Bosch washer plugs into dryer. So no electrical changes.

  • 8 years ago
    last modified: 8 years ago

    forgot to add ; temperature is not in degrees (hot, cold, warm) and no drum light on either machine

    panel gaps and peeling sticker:

  • 8 years ago

    The pictures on the Asko North America web site do not seem to have the "Open here" stickers. My guess is that they are only intended to be of temporary use to get the new customer acquainted with the location of the door handles since it may not be immediately obvious when looking at the machines directly from the front.

  • 8 years ago

    @zenhar24 you may be correct but if the stickers are removed, there is no way to tell where to pull the doors to open at all

  • 8 years ago
    last modified: 8 years ago

    @vicky vancleave

    Now that you've had the Asko Logic for about a week, can you comment on it's cleaning, or anything good/bad during a wash cycle?

    I had read that there it uses a Steel Seam instead of a rubber gasket around the door, so mold and smells would be less?

    If possible, since there are no videos of the Logic on line, and the 2 dealers in my area doesn't have them on display, would you be able to record some video of the units (maybe filling and washing) just so we can all see how they are in action?

  • 8 years ago

    Wow. Sorry to hear about all the trouble you had. Did the washer do a good job of cleaning?

    What are you replacing them with?

  • 8 years ago

    the cleaning itself was good with the few loads i ran i used the german persil megaperls but the spin was not as good as my swedish asko that one spun at 2000 rpm and the clothes were near dry when finished

  • 8 years ago
    last modified: 8 years ago

    so far this seems to be the winner :

    LG LUWM101HWA

  • 8 years ago

    Is this being used in the US? I know that combo wash/dry units have been used in Europe for years, but wasn't aware that LG also made one for the US. My only concern with something like this is if one part of it were to break (either the washer part or the dry part) and it was past warranty, it might be more expensive to repair...or to replace it. A separate washer and dryer may have more longevity with lower repair costs down the road.


    Would you be able to post some pictures of it?

    How long does it take to do a full wash and dry?