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julia3142

GCs, help set me straight

8 years ago
Is it unusual or unreasonable to expect that my shower tile is installed to TCNA standards? GCs out there—do you follow TCNA?

I’m on month 9 of a bathroom remodel, because I keep asking my contractor to put in a shower curb that slants into the shower and not the bathroom floor, to extend the pan liner over the curb or use some other TCNA approved method to build the curb rather than coat bare wood with liquid membrane, to put a slope into the niche shelves, etc., etc., all the little details that manufacturers say to follow.

Is this unreasonable? Is it the norm that contractors kind of go with whatever method they personally think works well, rather than go by the book? My GC makes it sound like he’s gone above and beyond to accommodate my requests that he install the tile according to industry standards. Why wouldn’t he just use the standards in the first place? Because they’re difficult to meet? So confused.

Comments (5)

  • 8 years ago

    I know how you feel! I had originally gone with a highly recommended tiler who refused to do a pre-slope underneath a liner. When my husband referred him to the TCNA guidelines, the tiler's response was that he'd been doing it his way for 30 years and there haven't been any leaks. Obviously we weren't happy with that answer and cancelled the work with him.

    Ultimately, we found a tiler who uses Wedi. He rips out tons of showers done improperly without a pre-slope, etc..

    I've learned to listen to that inner voice of discomfort -- if a pro is reluctant or combatant to answer my questions, they're not getting my business. Happier for both of us.

  • 8 years ago

    I think you’re confusing a GC with a tile contractor. They are separate entities. The GC has the overall whole job responsibility, and brings in the plumber, electrician, framing crew, and tile subcontractor. In many locations, a tile contractor does not have a contractors license. Depends on location.

    The one guy does it all type of contractor is exceedingly rare. Not just because of requirements for licensed plumbers and electricians to do that work, but because it's rare to find someone who can do all equally well.

    There’s a lot more unlicensed hacks out there that do tile than there are really good licensed tile contractors. And a lot more GC’s that never heard of the TCNA than have heard of it.

    To find good folks, search correctly.

    https://www.ceramictilefoundation.org/homeowners-guide-to-hiring-qualified-tile-installer


  • PRO
    8 years ago

    You not asking anything unreasonable. As to why he not using industry standards, some people out there who were in business for many years and they just haven't learned anything.

    Show him this

    and this

    Good luck.

    Julia thanked GN Builders L.L.C
  • 8 years ago
    last modified: 8 years ago

    Is there anything int the contract wording in regards to how exactly the shower was to be constructed? In progress pictures may help us determine if you need to cut your loses and start over before you end up with a giant rotten mess................................

  • 8 years ago
    The GC has actually subbed out the tile work. He just doesn’t seem to quality control his subs’ work. I find out issues afterward myself or from other people. I’ve had a glass installer come out twice to install the door and both times the shower curb wasn’t sloped correctly. I’m on my third curb with him now, and it’s still sloped into the bathroom.

    The general contractor insists that the wall tile I chose (daltile PF02 6x24 fieldstone) is for floors only, which is why his subcontractor couldn’t install it flush and straight. The specs say it’s for floors/walls/tile. https://www.daltile.com/products/tile/portfolio/field-tile/white/standard/standard

    He says he’s been going above and beyond, bending over backwards to meet my demands. He also has good ratings (5 stars on Yelp from 9 clients). I don’t know whether I’m expecting too much or whether I managed to pick a well intentioned but unskilled contractor.