here you go

https://www.houzz.com/discussions/2300834/bluestar-gas-smell

I have one sitting at the Ferguson's in Charlottesville waiting for my kitchen remodel to be further along. I get worried when I see some of the comments on here. I hope this link helps , it seems to address your problem with a good solution. c

When you first received the range, did you do the oven burn-off procedure to remove all the factory oils, solvents, and residue before using your oven the first time, as noted in the manual?

I did, and had service here to try and fix the problem to no avail. But the link Sue shared sounds like what I was experiencing, so I'm going to save it and share it with my service rep. Thanks!

That's a great suggestion. If you do in fact have the same problem, it should be really easy to diagnose for the technician. The bottom of the oven lifts out, and then you can see the oven burner.

Just turn on the oven and see whether it a) ignites easily, and b) burns evenly. If it does, then it must be some other problem. But if it doesn't, then you know what the cause of the smell is, and then it usually is just a pretty straight-forward adjustment.