what type of finish was on there ?

could you post a picture

charleee is right, call a local wood floor finisher. Ask them if the floor can be screened and only a top coat of poly applied instead of totally sanded down and refinished. Screening is basically manually sanding the top layers of finish off a floor so that new poly can be applied. It generally does not get down to the actual stain layer of the floor.

I'm with Deborah. The "magic" eraser is a product that is refined mini brillo pad = bad for anything with a finish. Basically you have "sanded" down tiny areas of finish. So the easiest thing to do is "finish the job" and have it screened. A screening (light sanding) and then refinishing is going to be your way out of this. In the flooring biz we call this a "buff and coat". It happens all the time. It is for people who want to pep up their wood floors without having to completely sand off the top layer of wood and start again. Buff and coats are very common. The work BEST with site-finished floors but can be done with "factory finishes" that come that way out of the box.

Hopefully this is not a "factory finish". If it is, you may want to contact the producer to find out what type of finish (polyurethane, urethane, acrylic, water based, aluminum oxide, ceramic, etc) and what line of product they would recommend. This may have to do with the warranty...but most likely it will have to do with which product "grabs" the finish the best.

Example: my cork floors are finished with water based polyurethane. In "theory" any water based poly should do it. Wrong. My floors are considered "slick" when it comes to other people's products. I very few options with finish...but I do have options. It is well worth a phone call to the maker of your floors. They will help guide you to the best solution for what ails your floor.

I did the same stupid thing. I haven't found a fix, but old English has helped!

Don't worry. This may turn out to be a good thing in the long run. Your refinished floors will look fabulous!

Hello, I know this is old but I did the same thing in a small but very noticeable area of my home. We just had our floors completely redone two months ago. To say I’m distraught and in panic about this would be an understatement! im having the same company that previously did our floors come and try a touch up but they are saying it might not help and no guarantees. I’m so worried. Anyone successfully have a touch up repair done and it worked?

I ruined my credenza with that stupid eraser.

😞 help!

Find a local furniture refinisher. I don't think there is any quick fix for that.

Ttj were they able to fix the issue?

Having the same issue as everyone here. Noticed a scratch on my hardwood floors. Didn’t read up that these erasers can damage hardwood. I used it on a large scratch and now I have white scuff marks, potentially removed the poly. Any additional advice would be helpful.

I haven’t tried fixing it yet. I’ve been extremely busy but I’ll update when I do. I did get in touch with a professional and she said she couldn’t match the paint. It’d have to be stripped.

Sorry for the delay, Ben! Just seeing this and your question. We did get a touch up. In certain lighting it does look more shiny/streaky, but unless you’re looking for it, you probably wouldn’t notice. I am happy to take a photo and show you if you’d like. It’s all they could do without redoing the entire floor (which was not an option!). Those with furniture (not floors), shouldn’t be too hard for a professional to refinish (at least compared to a floor!!). Lesson learned for me that‘s for sure! Those with floors, you can also try touch up markers if it’s not too bad??