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Tiler installed herringbone layout facing the wrong direction

9 years ago

Just had my bath floors put in, and the tiler put them in a herringbone pattern facing the wrong direction than planned. I showed him a photo of the direction I wanted them facing, then he laid out a few tiles in the correct facing direction in front of me, and we confirmed that the whole floor would be that direction.


I have no idea what to do... did it turn out better than if it was the original direction? Or worse? I wanted the tile to flow when you walk in and out of the bathroom. When you look in the doorway, it looks like a zipper to me.


I attached a photo photo showing the tile layout I wanted (and showed the installer), how it currently looks, and a copy of my bath floor plan for reference. Both photos are taken from looking through the doorway.



Comments (33)

  • 9 years ago

    There is nothing wrong with that floor.

    Mark thanked User
  • 9 years ago

    Flo Mangan: Nope, the shower floor wasn't started before the main floor. Yes I agree, I do think it looks wider now. Just a bit taken back! I will discuss with him tomorrow. Thank you!

  • PRO
    9 years ago

    I can surely appreciate your frustration. Makes me crazy when you go to such extra lengths to get exactly what you want and then for some unexplainable reason the crews do something else. I'll bet he will have an explanation. Do tell us what he says?

    Mark thanked Flo Mangan
  • 9 years ago

    You are actually very lucky to have found a competent tiler who has done a beautiful job. Whilst it isn't what you expected, you only have to scroll through these pages to see some of the terrible tiling jobs others are left with. It does make the room look wider and I'm sure you will grow to like it. Look at the positive - it is an intricate floor done well.

    Mark thanked User
  • 9 years ago

    Flo Mangan: Exactly! Yes, I'll be sure to.


    Janelle: That is definitely true! Thank you. I'm sure it will grow on me. I was just very surprised.


    P.S. Is there a more proper way to tag people on here or no?

  • 9 years ago

    In my opinion your eye travels better the way he has installed it. So, yes. To me it looks better than originally planned (not that it looked bad the way you had planned it, just different and personal preference)...

    Mark thanked User
  • 9 years ago

    That would be quite frustrating. It seems you did all you could to ensure that it was right and they still got it wrong. It does look very good though. He did a great job. I think the flow is better since it leads into the space next to the shower instead of being squished in there (how I assume it would look if it were the other direction). I would look at this and the way you wanted it and decide which you prefer. If you want it the other way, have him redo it. Just don't let him grout it before you decide.

    Mark thanked Emily Jowers
  • 9 years ago

    I love that floor! Simply gorgeous... in either direction. :)


  • 9 years ago
    I think your goal of wanting your floor to flow smoothly in and out of the room was better achieved with this layout of tile. I would give the installer a big thank you, after mentioning he reversed the layout from what you wanted.
    Mark thanked Joy
  • PRO
    9 years ago
    last modified: 9 years ago

    Leave well enough alone please. It looks great!!

    Mark thanked JAN MOYER
  • PRO
    9 years ago

    IMO this is a perfect job layout and all do no rock the boat , you are very lucky to have this pro.

    Mark thanked Patricia Colwell Consulting
  • PRO
    9 years ago

    Respondents already know my opinion concerning this so I won't repeat myself. If this is the job I believe it to be, then one thing I can say is that at least your tiler is consistent, he ignores your desires and just does it his way.

    Graham

    Mark thanked The Kitchen Abode Ltd.
  • 9 years ago

    It is a beautiful installation. Looks much better than the original plan. Thank the guy for correcting that and move on to the grout. A very light gray, I'm assuming? And sealing. What sealer are you depending on here to keep most of the stains at bay?

    Mark thanked User
  • 9 years ago
    I like it. nice job.
    Mark thanked Theresa Holt
  • 9 years ago

    On the plus side, when you're sitting on the toilet, you'll be looking at the tile the direction you prefer! :)

    I'd be super-mad about this, but I'd also let it be because the job is beautifully done and matches the shower. But I'd want him to dot every i from here on out!!

    Mark thanked acm
  • 9 years ago
    Had the same problem with our hallway leading to the bedrooms. I wanted to emphasize the length of the hallway and when it was installed crosswise, it shocked me also so I asked them to redo. Looking at the two photos side by side, I am not sure if I made the right decision.
    Mark thanked jj_boschi
  • PRO
    9 years ago

    He definitely should've told you before he switched things, but it does look better this way. Congrats on your new floor!

    Mark thanked 123 Remodeling Inc.
  • PRO
    9 years ago

    As beautiful a job as that is, it is not as planned. A quick discussion, with appraisal for the workmanship and a reminder that it is NOT the direction you had wished is a good way to start. Start with the compliment about workmanship (it is very good) and then move towards the "concern".

    I would allow the tiler to come up with his/her own solution. Perhaps a small discount on the job or a "freebee" on another project (like kitchen backsplash or something).

    This is a beautiful job with lovely craftsmanship...but poor listening skills. A little nudge to remind the person that another outcome was desired. I would suggest that you keep it - it is quite lovely - yet humbly accept a small discount for the "not listening" part.

    As someone in the flooring business, I know WHY s/he did it this way: herring bone likes to have a longer, wider floor to "stretch it's legs". And his/her direction allows the pattern to stretch out and show off. That's the reason behind the "not listening". S/he was trying to show off the work to the best advantage = the direction you see.

    That being said, it would have worked just fine the way you had wanted it...which is why a small amount of discount can be looked for/asked for (doesn't have to be big...but it should be there). It is a reminder that a homeonwer's vision should be respected and only when it is NOT technically possible to work the vision should a tile setter over rule the vision....and ONLY with a frank discussion with homeowner.

    Lovely flooring BTW.

    Mark thanked Cancork Floor Inc.
  • 9 years ago
    last modified: 9 years ago

    @GreenDesigns: Using Laticrete Pro Premium grout in Silver Shadow (light grey). They said they'd use 511 Impregnator to seal.

    @acm: LOL, very funny. I will be sure to check out the pattern while on the toilet!

    @jj_boschi: Thank you for sharing the photos. Very tough choice! I still think yours looks great.

    @Cancork Floor Inc: Thank you for the insight. Much appreciated.



  • 9 years ago
    last modified: 9 years ago

    We spoke with him and he said he switched it because he was having awkward cuts going the other direction. He offered to redo it the other way but we will be keeping it as is. It has grown on us a lot.

    Here's a slight update photo:

    For anyone curious about the off-center drain, this is in a high-rise and we cannot move the drain. The previous shower had a 5" wide curb lining up with the pony wall. We removed the curb to make the shower both level to the main floor and slightly wider for improved wheelchair access.

  • PRO
    9 years ago

    Looks beautiful, enjoy your new bathroom!

    Mark thanked Diana Bier Interiors, LLC
  • 9 years ago

    Thank you!

  • 9 years ago
    Yes, you and nyc designer will be happy when all is done :)
    Mark thanked thinkdesignlive
  • PRO
    9 years ago

    Very beautiful and so great to have a "functional" space be so beautifully done! Glad it worked out.

    Mark thanked Flo Mangan
  • 9 years ago
    last modified: 9 years ago

    That came out so lovely....

    Not buying the "awkward cuts" excuse by him because I can't see why....but it really does flow well and it looks beautiful.

    Mark thanked User
  • PRO
    9 years ago

    Ahhhh...awkward cuts. Yes. That will happen with herring bone and pony walls. Still, he should have let you know that it was his only option to prevent weird cuts.

    And some of the BIGGEST complaints from clients come from "awkward" cuts. You should HEAR the screeching that happens when weird cuts happen on installs like this. Still, a heads up would have been wise - on his part.

    Mark thanked Cancork Floor Inc.
  • PRO
    9 years ago
    That's a gorgeous job. The shower tiles point toward the drain I believe which is better for drainage. And the floor tiles align with the shower tiles at the grout lines which shows craftsmanship. Beautiful marble.
    Mark thanked Proactive Construction
  • 9 years ago

    Thanks for the feedback everyone!

  • PRO
    9 years ago

    It came out beautiful and so glad for you!

  • PRO
    9 years ago

    Looks great. Hard to do a herringbone of a natural stone with a small grout but it turned out really well done.

  • 9 years ago

    Mark, are those 4x12 or 4x16? I'm getting the exact same thing on my floors and ordered 4x16 honed carrara. It's a square area in front of the vanity, which faces the door when you walk in. Also wondering which way to lay them. Long-wise or short-wise, going from front to back (or side to side). do you have a larger pic?

  • PRO
    9 years ago
    He did a good job. But why he keeps defying you without communicating is mysterious. But the top of the stairs hallway does look better in the first pic... both ways are fine there too... just saying he does probably pick better than you. But that's not his job without communicating unless he wants to keep having to redo things if he upsets the customer!
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