deVOL Pendant Lights Not Working

4 years ago

I purchased the mini creamware wall lights and the small pleated pendant lights. My contractor has installed them all on dimmers. The wall lights are fine but the pendants are not working properly. It doesn’t indicate that they are not dimmable but we can’t get them to work consistently. It’s so strange. We’ve changed them out to regular lights and that works fine but not these ones. I can’t imagine that both of them are defective so we’ve got to be missing something. Any ideas?

Featured Answer

louislinus
Original Author

4 years ago

Upon further testing I think it’s the dimmer switches and not the light fixtures.

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Comments (9)

chinacatpeekin
4 years ago
I purchased two of these, and another deVol pendant, so I’ll be interested in your solution. Have you tried calling deVol?
louislinus
Original Author
4 years ago
I just emailed them. I’m let you know what I find out.
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chinacatpeekin
4 years ago
Louislinus, that’s good to hear!
louislinus
Original Author
4 years ago
I’ll keep you posted.
wdccruise
4 years ago
If you have an incandescent bulb available, try it. If the bulb you're using is an LED and connected to a dimmer, the dimmer must be LED-compatible. The Lutron LED+ dimmers are excellent; I've used the DVCL-153PR-WH and MACL-153MH-WH.
louislinus
Original Author
4 years ago
Good tip. I’ll try that. I purchased the Lagrange dimmers and paddle switches because I liked the way they looked and they were not cheap so I’m super annoyed they’re not working correctly.
shugee
4 years ago
There is a strange relationship between led bulbs and led dimmers. You just have to try them together for compatibility. I would change the led bulbs to the highest quality of a brand and make sure the bulbs are dimmable. You could also try changing brands of led bulbs (again, they should be highest quality and dimmable). If you can't get a good result by changing the bulbs, I would then try a different led dimmer.
wdccruise
4 years ago
"I would change the led bulbs to the highest quality of a brand and make sure the bulbs are dimmable."

The Lutron LED+ dimmers are exceptionally compatible and have worked with every dimmable LED bulb and fixture to which I've connected them.