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Let me start by saying this was by far the hardest job I’ve ever done and as you read on you will soon realise why. The customer called me out to quote on a Quarry tiled floor at a house in Danehill that was covered in concrete screed. She said it had always been there and she’s lived there for years always meaning to get it bought back to a state that she could live with. Undaunted by the state of the floor (see photo below) we agreed a price and fixed a date to do the work.
For the next two days I spent all my time pouring neat Tile Doctor Grout Clean-up onto small areas and working it in with a metal scraper and wire brush. Once removed the resultant muck was rinsed and extracted using a wet vacuum, laborious work as you can imagine although I was kept entertained by playing the occasional game of fetch with a very keen Collie dog who seemed fascinated by the bloke sitting on his floor all day. After two days of this my hands were throbbing but I could see red quarry tile emerging. The final two hours on the second day were spent making good any areas under the washing machine and fridge and giving the floor a thorough rinse to remove any trace of cleaning product.
The floor dried off overnight and I came back the third day to seal the tiles making sure that my canine companion had been sent next door first. To seal the floor I used six coats of Tile Doctor Seal and Go which really brought back the colour in the floor and gave it an amazingly shiny surface.
Once sealed the floors transformation was complete and when the customer returned from work she was utterly speechless. I’d turned what looked like a building site into a stunning tiled floor.

In this Modern Rustic Farmhouse kitchen remodel, discover a perfect blend of modern convenience and timeless charm. The kitchen showcases a captivating combination of a white gloss ceramic tile backsplash with rustic brick accents, creating an inviting atmosphere. Enjoy the convenience of a 45" stainless steel workstation sink equipped with a Pre-Rinse Pull-Down Kitchen Faucet and Instant Hot Water Dispenser, perfect for culinary tasks. Custom cabinets offer ample storage while enhancing the rustic aesthetic. Adjacent to the kitchen, the pantry/laundry/mudroom provides practical amenities including coat hooks, lockers, and cozy bench seating, ensuring organization and comfort. Meanwhile, the bathroom exudes tranquility with serene white gloss ceramic tile shower walls and durable Calabasas Porcelain floor tile, completing the cohesive and welcoming ambiance of this thoughtfully designed space.

A customer called me out to take a look at restoring the Red and Black Victorian Quarry tiles floor they had discovered under linoleum In the kitchen of their house in the town of Rushden.
I carried out a patch test to see which products would have the best results and although most of the old sealants had worn of over time there was still glue from the lino and patches of sealer that would have to be dealt with. A quote was given and accepted and the work was booked in to the customer’s convenience.
After vacuuming and mopping the floor I decided my best course of action would be to spray Tile Doctor Remove and Go to 25% of the area, this was then scrubbed in by machine using a black stripping pad. This area was then rinsed off with an extraction machine and the process repeated over the rest of the floor. I then inspected the floor and noticed a few shiny patches where the sealant hadn’t been fully removed so I then tackled these stubborn areas by hand with a second application of Remove & Go. A final rinse to the whole floor was given to make sure no trace of cleaning product remained before sealing.
As much water as possible was removed using the extraction machine and a dehumidifier installed and left for seven days to assist the drying process.
On my return I confirmed the floor had dried thoroughly by taking took damp meter readings in different parts of the floor. All was well and so I proceeded to seal the tiles using multiple coats of Tile Doctor Seal and Go which matched the customers’ requirements of gloss finish.
As the pictures show there was a vast improvement in the floor and the customer was very pleased with the results. They were also given information on maintenance of this type of floor to keep it looking its best for years to come.
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The colourful and diverse geometric patterns of a Victorian tiled floor can give a property a regal, elegant and timeless feel, making it a popular choice even in the 21st century. However, as time passes without regular care and maintenance, Victorian tiles can quickly lose their colour and appear deadened by the buildup of dirt and dust over several months (and sometimes years).
This property owner in Hebden a very small village in North Yorkshire of less than 300 people, had this common problem. Her Victorian tiled hallway had not been adequately maintained and was now more difficult to keep clean than ever. To add to the problem, most of the tiles along the edges were either broken, cracked, or filled with holes, probably I suspect from the installation of carpet grippers at some point in the past.
At this point, the property owner turned to Tile Doctor to see what could be done.
Before beginning a deep clean of the entire length of the hallway, it was first necessary to source and install replacement tiles for those that had been broken and damaged. I also relaid any that were loose.
When finished, I left the tiles to set and returned the next day to start the clean. My choice of cleaner in this situation was Tile Doctor Pro Clean, which was scrubbed into the floor with a special pad fitted to a rotary machine to break down ingrained dirt and stains. Pro Clean does this very effectively on all types of tile, including natural stone and of course Victorian tiles.
The floor was then rinsed with water and the soiled cleaning solution extracted from the floor using a vet vacuum. Stubborn areas were re-treated with more Pro Clean, and when I was satisfied with the condition of the tiles the floor was given a final but thorough rinse to remove any trace of cleaning product.
The floor was then left to dry completely overnight to ensure all excess moisture had disappeared, leaving it fresh to be sealed. I returned in the morning for a third day of work to seal the Victorian tiles with four coats of Tile Doctor Seal and Go, a topical sealer which provides a rich satin finish to really add depth to the colours in the tile while protecting it against dirt and stains.
The customer was delighted with the restoration and couldn’t quite believe the huge improvement in the appearance of the tiles, especially in regards to the enhancement in the different colours. Another satisfied customer!
Nigel Stoker
North West Yorkshire Tile Doctor

This Limestone tiled floor had been installed in the kitchen of a property in Teddington three years before and due to the use of the wrong cleaning product was now stripped of its protective sealer. Limestone like any natural stone is porous and without a sealer in place dirt becomes trapped in the stone making it very difficult to keep clean. The property was close to Bushy Park situated in South West London on the North bank of the Thames which is only about seven miles from my base in Shepperton.
I discovered all of this after visiting the property to quote for deep cleaning and resealing the floor. It turns out they have been using Flash multi-surface & floor cleaner which has an acidic pH of 10.3, compare this to Tile Doctor Remove and Go which we use to strip sealers off floors and has a pH of 12. Needless to say, this was not the right product to use and the old sealer had been completely stripped off the floor and probably within the first few months.
On top of this our customer had 3 children and a dog running in and out of the garden and was therefore transferring quite a lot of dirt into the stone. After surveying the floor, I discussed the renovation process with the customer which would take two days and include a deep clean of the Limestone followed by the application of a sealer to ensure it did not hold onto the dirt. They were after a sheen finish for the floor and were keen to have natural brown and cream variations in the stone highlighted. We agreed a price for the work and booked a date for the work to start.
To start with, we machine scrubbed the floor with Tile Doctor Pro-Clean to break down the dirt and release it from the stone. We find the best process is to spray the Pro-Clean onto the floor first and then leave to dwell for ten minutes before scrubbing. It’s not long before the cleaning solution turns dark with the dirt released from the pores of the stone and this soil is then rinsed with water and vacuumed off the floor with a low-pressure hard floor cleaning machine.
Following the cleaning, we honed the Limestone using a sequence of 800, 1500 and finally 3000-grit Tile Doctor Burnishing Pads. The pads are applied with water to lubricate and the slurry generated is rinsed off the floor as before. This burnishing process brings up the natural sheen of the stone and tightens up its pores prior to sealing. I left the floor overnight to allow it to dry out.
The next day I returned to the property and checked the floor for moisture using a damp meter. The readings were fine, so I proceeded with the application of the sealer for which I used two coats of Tile Doctor Colour Grow. This is an impregnating sealer that enhances the colours and contrast on the stone while protecting it against future soiling and spillages. It gave a lovely sheen finish to the floor as requested by the customer.
As you can see from the pictures the process made a huge difference to the floor which now looks lighter and brighter, certainly the customer was more than happy. Before leaving I recommended, they should clean the floor using Tile Doctor Stone Soap, this is a pH neutral product that will ensure the seal does not get broken down like it previously had using the household cleaners. It is gentle enough to use every day if you wish is designed to help maintain the patina of the burnished stone.
Jonathan Oldham
South Middlesex Tile Doctor

In this Modern Rustic Farmhouse kitchen remodel, discover a perfect blend of modern convenience and timeless charm. The kitchen showcases a captivating combination of a white gloss ceramic tile backsplash with rustic brick accents, creating an inviting atmosphere. Enjoy the convenience of a 45" stainless steel workstation sink equipped with a Pre-Rinse Pull-Down Kitchen Faucet and Instant Hot Water Dispenser, perfect for culinary tasks. Custom cabinets offer ample storage while enhancing the rustic aesthetic. Adjacent to the kitchen, the pantry/laundry/mudroom provides practical amenities including coat hooks, lockers, and cozy bench seating, ensuring organization and comfort. Meanwhile, the bathroom exudes tranquility with serene white gloss ceramic tile shower walls and durable Calabasas Porcelain floor tile, completing the cohesive and welcoming ambiance of this thoughtfully designed space.

Sometimes you survey a job and you know that if you get the chance to restore it the results will be totally fantastic! This was the case with this Victorian black & white chequer tiled floor in the hallway of a large terraced Victorian house in Cardiff which dated back to around 1900 and was now looking well past its best, I know this because my family used to live in the house opposite. It was a well laid floor with no readings of dampness; I believe it’s imperative you check a floor for dampness before starting so you know what the baseline damp level is and which sealers will work with the floor.
My first action was to hoover the floor and then scrape as much debris off the surface as possible, and then as always I mixed 50/50 Tile Doctor HBU (Heavy Build-Up) remover with Pro-Clean and on this occasion because I wanted the white tiles to become really white I added the same amount of Tile Doctor Grout Clean-Up. This special recipe created a very formidable and strong cleaning solution which is what the job called for. I swept it over the whole floor letting it soak in for about ten minutes and then worked it into the floor using a scrubbing machine fitted with a coarse black pad adding more of the solution to the floor where it was drying out as I went.
The next step was to rinse the floor twice with water and extract the now filthy cleaning solution using a wet vacuum. At this point I inspected the tiles and I could see there were still a few stubborn areas with spots of paint and glue which I addressed with a decorators steam plate together with a scraper and hand held scrubbing pad.
I was now happy that the floor was clean and ready to be sealed, before sealing though it’s important to remove any trace of cleaning solution as it may contaminate the sealer so I gave the floor a thorough rinse and extracted as much of the water as possible to reduce drying times.
I left the floor to dry for 48hrs before coming back to seal the tiles taking a reader on my damp meter first to establish they had indeed dried out. To seal the floor I used eight coats of Tile Doctor Seal & Go which really works well on Victorian tiles and in this case made the whites really stand out.
The customer wanted this floor to look good because they were selling the property and were due to have an open day. The clean tiles really gave the house the wow factor and period features are so desirable these days so I don’t think it will take long to sell.

In this Modern Rustic Farmhouse kitchen remodel, discover a perfect blend of modern convenience and timeless charm. The kitchen showcases a captivating combination of a white gloss ceramic tile backsplash with rustic brick accents, creating an inviting atmosphere. Enjoy the convenience of a 45" stainless steel workstation sink equipped with a Pre-Rinse Pull-Down Kitchen Faucet and Instant Hot Water Dispenser, perfect for culinary tasks. Custom cabinets offer ample storage while enhancing the rustic aesthetic. Adjacent to the kitchen, the pantry/laundry/mudroom provides practical amenities including coat hooks, lockers, and cozy bench seating, ensuring organization and comfort. Meanwhile, the bathroom exudes tranquility with serene white gloss ceramic tile shower walls and durable Calabasas Porcelain floor tile, completing the cohesive and welcoming ambiance of this thoughtfully designed space.

This detailed Victorian tiled hallway at a property in Camden was overdue some much-needed repair and maintenance. The owners of the property appreciated that original period features like this add a lot of value to a property and asked me to visit the property to quote for renovating it. The property was in a terrace of similar properties most of which appeared to have retained their Victorian character.
I inspected the floor and found there were a couple of loose, cracked, worn and broken tiles that needed to be replaced. In addition, the floor tiles needed a deep clean and then seal to bring back the wow factor. I was confident we could renovate the floor but at that point unsure if we would be able to find exact match replacements for the damaged tiles. Fortunately, Victorian tiles are still in demand and I knew of several companies I could check with so I was confident they could be found.
We discussed how long the work would take and assuming I could source the replacements agreed a price for the full restoration of the floor. After doing some research I managed to find suitable replacements with a company called Original Style and the work was scheduled for the following month.
Firstly, we prepared all areas with protective tapes to threshold edges and skirting.
This was followed by spaying the tiles with a strong dilution of Tile Doctor Remove & Go which is product designed to remove old sealers and coatings. After about ten minutes the tiles were scrubbed with black scrubbing pads and scrubbing brushes. Fresh water was used to rinse the floor and the slurry was extracted using a wet vacuum.
The floor was inspected and then a second clean carried out, this time using Tile Doctor Pro-Clean which is a Tile and Grout cleaning agent. The same process of application was used and after rinsing and extracting the dirt the tiles were given a steam clean. This ensured all the dirt was lifted out of the pores of the tile and the floor was now as clean as it possible could be.
The next step was the remove the loose and cracked tiles using the reclaimed tiles we had sourced earlier. Some cuts were necessary to get the replacements to match the originals but overall the plan worked. A quick drying adhesive was used to secure the tiles so we could apply the grout shortly after. The whole floor was then re-grouted and cleaned off to ensure a good match. The floor was left to dry off overnight, and you could already see it was now looking considerably improved.
Returning the next morning we checked the floor was dry using a moisture meter, this is important as to apply a sealer to damp tiles will lead to a patchy experience. All was well so we were ready to apply the sealer.
To start a single base coat of Tile Doctor Colour Grow sealer was applied to the floor and left to dry. This sealer is an impregnator that protects from within by occupying the pores in the clay tile improving colour in the process. This sealer does leave a matt finish however and the client wanted a subtle shine so one dry it was followed by four coats of Tile Doctor Seal & Go. The combination of the two sealers works really well to add long lasting protection to the tiles and provide the desired finish to the floor.
The floor was much improved, and the client was delighted. The detailed pattern and colours were now much more prominent, and the hallway looked much more inviting for both the owner and their guests. For the aftercare of Victorian tiles, I recommended the use of Tile Doctor Neutral Cleaner which is pH neutral and won’t prematurely erode the life of the sealer.
Nigel Voyce
North London Tile Doctor

The pictures below are of a multi coloured sandstone floor installed at a property in East Keswick which is a village approximately halfway between Harrogate and Leeds. (Not to be confused with the more famous Keswick in the Lake District)
The stone floor had not been cleaned professionally for ten years and although the grout looked clean It was clear that any sealer that was once present had long since worn off leaving the stone unprotected. The result was dirt had become deeply ingrained in the Sandstone leading causing the stone to darken and hide its true beauty and rich colouring. The client had tried lots of different products to clean the floor but had not had any luck.
I visited the property and carried out a few successful patch tests resulting in the floor becoming much cleaner. They were happy to go ahead with my quote and we arranged a time to return and complete the work.
I prepared the area before starting, taping up the skirting boards and doors to protect them from the splashing that can happen during the intensive cleaning process.
To get the sandstone clean I applied a medium dilution of Tile Doctor Pro-Clean to the floor and allowed it to soak in for ten minutes. The solution was then worked into the Sandstone using a rotary floor machine fitted with a black scrubbing pad. More Pro-Clean was applied with a hand-held scrubbing brush to get deep into the grout lines and to reach into the corners.
Once done the floor was rinsed with water and the soil extracted with a wet vacuum. The floor was inspected, and the process repeated until I was satisfied that the stone and grout had released all the trapped dirt. After a final rinse, the wet vacuum was used to get as much moisture out of the stone as possible and then the floor left to dry out fully overnight.
Returning the following morning, I first checked that the floor was dry using a damp meter. The sealer won’t cure if there is any moisture in the stone and I’ve been known to reschedule sealing a floor if the readings are too high. On this occasion I was satisfied that the floor was within acceptable levels, so I was ready to seal the floor.
I used three coats of Tile Doctor Colour Grow to seal the floor, this is an impregnating sealer which intensifies natural colours whilst providing durable protection against stains, an essential feature in an area such as a hallway which is subject to constant foot traffic.
As you can see from the photos the transformation was quite impressive, the floor became much lighter and almost unrecognisable, the natural colours of the stone were now visible, and the floor looked beautiful. The client was very happy with the end result and has said they would not hesitate to recommend me to others.
Nigel Stoker
North West Yorkshire Tile Doctor

These are photos of a Victorian tiled floor we renovated at the new Scottish head office of the Peoples Postcode Lottery in the centre of Edinburgh City where the building was going through a multi million pound refurbishment. Edinburgh has a lot of Georgian and Victorian architecture, much of which is listed and as a result many still have original Victorian tiled flooring.
I’ve not really looked at the Postcode Lottery until now but put simply you give the lottery £10 a month and your postcode is your winning ticket number, there are prize draws every day and if your postcode comes up every one in the system with that postcode wins; they also give 31% to charity which is impressive.
You can see from the photograph that the floor was in good physical condition but was looking tired and dull. This is not unusual for Victorian tiles as once the sealer wears down dirt can penetrate into the pores of the tile causing it to lose its appearance.
On the first day we set about stripping the floor of what remained of the old sealant using a strong dilution of Tile Doctor Pro-Clean which is an industrial strength alkaline tile and grout cleaning product that is safe to use on Tile and Stone. The product is applied to the floor, left to soak in for ten minutes and the scrubbed into the tile using a black scrubbing pad fitted to a rotary bonnet machine. The floor was then rinsed and the now soiled cleaning solution extracted using a wet vacuum.
The process was repeated several times until we were happy the floor was clean and free of sealer and then given a final rinse with water. Before leaving for the day the floor was dried as much as possible using the wet vacuum to extract as much moisture as possible.
On the second day our first task was to check the floor with a damp meter in several places to ensure the tiles had dried off overnight. All was well and we began the process of sealing the floor with a Tile Doctor Seal and Go. This is a topical sealer which provides a high-quality low-sheen finish and protection against ingrained dirt and stains.
Victorian tiles are quite porous and five coats were needed to fully seal the floor. This took some time to complete as you have to wait until the first coat is dry before applying the next however it was well worth the effort as the floor looked fantastic afterwards.
Thomas Wilson
Edinburgh Tile Doctor

Recently I was contacted by a man in the town of Bedford who was worried that he had damaged his Victorian tiled hallway as a result of dragging a piano across the floor. I went round to the property to get a better look at the problem and, on closer inspection, realised that the tiles were actually fine; however, the piano had torn through the old surface seal.
The 150-year old tiles, dating back – as the name suggests – to the reign of Queen Victoria, had been poorly sealed and additionally had not been maintained correctly with the appropriate cleaning products. I was commissioned to remove the old sealer, clean and re-seal in order to restore this fantastic floor to its former glory.
My first task was to mix a solution of Tile Doctor Pro-Clean and water, which was then spread across the floor. Pro-Clean is a high alkaline cleaner which also contains stripping properties and this helped to break down the old, damaged sealer. The solution was left to dwell for approximately 20 minutes, giving it time to seep into the stone to get underneath, and lift out, any ingrained dirt. Pro-Clean was worked into the tiles using a heavy low speed rotary machine fitted with a black pad.
Once cleaned and stripped, we rinsed the floor using plain, clean water to neutralise the high alkaline Pro-Clean and the removed the resulting slurry using a wet-vac machine.
At this point I noticed that the white/magnolia tiles were particularly well worn and still very dirty and in need of further cleaning. Around this time Tile Doctor had also been discussing the successful use of Burnishing Pads (normally used on polished stone) on Victorian Tiles so I hand burnished the most stained tiles with a small 6 inch diamond encrusted burnishing pad with a little water to help lubricate the process. Following this, I rinsed the entire floor once again.
After leaving the floor to dry for four days, I returned to the house to seal the tiles opting to apply a single coat of Tile Doctor Colour Grow impregnating sealer first followed up with four coats of Tile Doctor Seal & Go. This combination of sealers provides a durable internal and surface stain protection whilst lifting the colours and adding a nice subtle sheen finish.
Once dried and cured, the floor was buffed using micro-fibre clothes to further enhance the appearance of the tiles further. My client was very pleased with the results, and couldn’t believe it was possible to get a floor that was so old appear brand new! The floor will dull with wear so I advised my client on the benefits of a regular maintenance plan going forward to ensure this great flooring feature remains in top condition.
Andrew Evans
Bedfordshire Tile Doctor

We were asked to restore a beautiful Victorian tiled floor at a house in the small village of Sharnbrook, Bedfordshire. The floor had been badly treated for many years until new occupiers decided to restore it.
The area comprised of a Pantry, Loo, Lobby, Dining room, Kitchen and Conservatory, we had several problems to deal with including some tiles that were loose, some had cement on them and the dining room floor had the remnants of a coir rug stuck to the surface.
Having moved all the furniture we started from the far end pre-treating the coir matted dining room tiles by soaking them in a strong dilution of Tile Doctor Pro-Clean; leaving them to soak in this way would soften up the matting and enabled us to remove the debris more easily with a scrapper by the time we got to the dining room.
We then started on the rest of the floor again using a strong dilution of Tile Doctor Pro-Clean which was left to dwell on the tile for ten minutes before being worked in using a scrubbing pad until any remaining old sealer was stripped off the tile the tiles were clean.
For the tiles which were covered in cement we treated them with an acid rinse using Tile Doctor Grout Clean-Up, being an acid you have to take care and wear appropriate personal protection and not to leave the acid on the tile for too long. It was satisfying however to watch the cement fizz away to reveal the beautiful tile below.
Once everything was stripped and the floor clean we gave the tiles a thorough rinse and extracted as much water from the floor as possible before installing a number of and air movers to speed up the drying process.
Whilst the floor was drying our attention moved onto the replacement of the lose tiles and re-adhering them to the floor. This was a straight forward job using tile adhesive and matching grout and we then left to allow the floor to dry out thoroughly.
We returned seven days later and took more damp readings, these all read ok so we proceeded to seal the floor. First we used a coat of Tile Doctor Colour Grow which is an impregnating sealer the gets into the pores of the tile protecting it from within and also enhancing the colours in the tile in the process; this was then followed with four coats of Tile Doctor Seal and Go to leave a high shine finish as requested by the client.

This request came from a client who lives in the Newcastle district of Jesmond who was unhappy with the appearance of their Textured Porcelain floor tiles. The problem was that the Porcelain Tiles were grouted in whilst the underfloor heating was switched on. This resulted in the grout drying out quicker than expected and the tiler struggled to get the excess grout off the tiles. To rectify the problem, the tiler tried to get the dried grout off with acid, but it didn’t work, and the floor was left looking dark and dull. Unable to rectify the problem the client was left with a disappointing pale floor and had searched around the internet for a solution.
Normally grout smears like these (aka Grout Haze) can be removed with an acidic product and Tile Doctor sell Grout Clean-up specially for this purpose. However, some grouts contain acid resistant polymers which need to broken down first. Fortunately, we have a solution for everything tile related and the system we use does not affect the main grout lines only the excess grout. I called in to do a site visit and having surveyed the problem I was confident it could resolved, I gave them a price for the work and agreed a date to return to do the job.
My first task was to spray the tiles with Tile Doctor Remove and Go, this was left to soak into the tile for around ten minutes before being scrubbed in. Remove and Go is a coatings remover that is safe to use on tile and grout; normally we use it to remove old sealers but in this case I applied it to break down the polymers. To work the product into the tile I use a buffing machine fitted with a black scrubbing pad, the mechanical advantage this gives makes the job a lot quicker. Then the slurry generated is rinsed off with water and removed with a wet vacuum. The floor was then left to dry for 30 minutes.
We were then able to remove the excess grout which was done by applying Tile Doctor Grout Clean-Up which I mentioned earlier. The process was the same, i.e. using the buffing machine and a wet vacuum to scrub the floor and extract the soil. The floor was rinsed with water to remove any trace of the products used and dried as much as possible using the wet vacuum. The underfloor heating really helped at this point to dry out the floor.
Once the floor was fully dry including the grout lines a single thin coat of Tile Doctor Colour Grow sealer was applied. The tiles were textured porcelain, so the dirt gets trapped into the textured surface if it is not sealed. We usually find one coat of Tile Doctor Colour Grow is more than enough for this, anything that hadn’t soaked in after three to five minutes was then polished off with clean dry cloths.
The client was very happy with the floor and pleased that the excess grout had been cleaned up and the floor looked as it should. Before leaving I recommended the use a pH Neutral tile cleaner for general cleaning such as Tile Doctor Neutral Tile Cleaner. There is no point sealing the tiles only to have it stripped off later with the use of a bleach based cleaner.
Raf Barrett
Tyneside Tile Doctor

At Tile Doctor, we often come across Victorian tiled hallways in need of restoration. They’re very popular due to their timeless and unique patterns – and as a result are still in production, having first being produced in the 19th century. While many have been maintained in their original state since first being laid (which is sometimes over a century ago), others have been hidden by carpet or linoleum for many years, only to be uncovered by new property owners.
In this case, at a property in Newport – the port city of South East Wales – the Victorian tiled hallway had not been subject to an effective cleaning plan leaving the fantastic white and black checkered pattern grubby and unsightly. I was asked if I could help bring it back to life – and I was happy to oblige!
I started the restoration by applying a strong cleaning solution combined from mixing two Tile Doctor products in equal parts namely Remove and Go and Pro Clean. Together they create a powerful sealer remover and cleaner to break down any remaining old sealers, paint whilst lifting ingrained dirt and muck from the pores of the tile.
The two products were worked into the tiles using firstly a 17 inch black buffing pad to remove the initial layer of dirt, followed by a 6 inch buffing pad, wire brush, and hand-held scrapper to remove the more stubborn specks of paint and dirt. The resultant slurry was then rinsed away with water and a wet vacuum and stubborn areas retreated until I was satisfied. The results were great so after a final rinse I left tiles to dry off.
A couple of days later, after leaving the tiles to dry completely, I went back to the property to seal the floor. I checked first for any excess moisture as this can cloud the sealer and prevent it from acting an effective barrier against dirt and stains.
My choice of sealer included one coat of Tile Doctor Colour Grow to restore the rich colour to the black and white tiles, followed by seven coats of Tile Doctor Seal and Go to provide an aesthetically pleasing sheen finish. Colour Grow is an impregnating sealer that penetrates the pores of the tile to fill them and prevent dirt becoming trapped, while Seal and Go is a topical sealer that builds up an additional layer of protection on the surface of the tiles.
The combination of fresh sealers, preceded by a deep and thorough clean, really helped to restore these Victorian tiles to a condition in which they could be easily mistaken for newly laid! The customer was very pleased and undoubtedly will be looking forward to showing off the tiles to friends and family.
Paul Wales
Monmouthshire Tile Doctor

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I recently went to survey a floor in Harrogate which I immediately recognised as beige Moleanos Limestone which comes from Portugal. If you have been reading my previous posts you will remember I am not a fan of this type of stone as it is very difficult to clean, polish or seal. This particular floor was laid around 5 years prior and was now looking quite dull and was in need of reviving.
The client didn’t want to spend much so l suggested l could spray burnish the floor to get her shine back again and remove the splash marks. We do this a lot for owners of polished stone floors as part of an annual maintenance package, it is a low cost option that uses a very fine 3,000 grit burnishing pad to renovate the stone and bring up the shine. However, I pointed out to her that this process wouldn’t clean her grout which was making her floor look scruffy.
I priced up the different options and after weighing up the quotes I’m pleased to say she decided to go for a full clean and seal. The full process involves the use of different grades of diamond encrusted burnishing pads from low to very fine grits to renovate the Limestone and also a chemical clean of the grout followed by a fresh seal.
I returned on the scheduled date and after preparing the floor I started cleaning the Limestone by running over the tiles with a 400-grit coarse burnishing pad lubricated with water. The soil was rinsed off with more water and extracted with a wet vacuum. This process was repeated with the 800 and 1500-grit pads which starts to build-up the polish on the stone.
I then turned my attention to the grout with a strong dilution of Tile Doctor Pro-Clean which was left to soak into the grout for ten minutes before scrubbing it by hand with a stiff brush. After a final rinse and extraction with the wet vacuum the tile and grout were looking much cleaner and was left to dry off overnight.
On Day 2 I stated with the application of the 3,000-grit pad which is the last step in the polishing processed and builds up a lovely satin finish on the stone floor. This is done using only a little water and is basically the spray burnish technique I referred to earlier. This process has the added advantage of leaving the floor dry.
With the stone tiles looking lovely and the grout clean the last step was to seal it all in and protect it from dirt and future staining with the application of a sealer. For this I used two coats of Tile Doctor Ultra Seal.
My client was very pleased she had spent the extra money to achieve the floor she had always wanted, apparently it had never looked this good even when new. We discussed the annual maintenance plan to ensure the floor remained looking this good.
Nigel Stoker
North West Yorkshire TIle Doctor

Earlier this year I was invited over to a property in the village of Silfield near Wymondham in Norfolk to inspect a Limestone tiled floor. Now I don’t usually quote my clients, but this is how the owner of the property had described the floor in the enquiry I received from Tile Doctor.
“Grout Black, where tiles have divots, dirt is encased,
plus no shine to floor, sealant non-existent.”
The problems listed were quite comprehensive and having had chance to survey the floor we found them to be quite accurate and really could not disagree with her comments! The Limestone tiles had been laid throughout the Kitchen diner and it was clear the sealer had worn off completely allowing dirt to become ingrained in the Limestone tiles and especially the grout which had turned black.
I understood from the owner that the grout lines should have been a pale cream colour rather than the black it was now, additionally the natural pitting in the Limestone was full of the same black contaminants. I ran a quick water test on the tiles to see if there was a seal present and it confirmed that if there had ever been one it was now completely compromised. The lack of sealer had allowed all liquid spills and dirt to soak straight into the tile making it dirty and exceedingly difficult to clean.
A large birthday celebration party had been planned and our client was desperate for the floor to be brought back to life beforehand. Although I couldn’t start immediately due to other commitments, it was able to return in time to get the floor clean for the party.
Our first job was to tackle the severe soiling trapped in the pits and grout lines. To do this a very strong dilution (2:1 ratio) of Tile Doctor Pro-Clean was applied to the floor and left to soak into the tile and grout for about 10 minutes. Then is was scrubbed into the tiles with help from a rotary buffer fitted with a soft/medium long-bristled nylon brush. The resulting slurry was then power rinsed with 60-degree hot water and extracted with our 400psi machine which jetted out all the black, oily contaminants from the grout and pits.
The floor was speed dried with the assistance of a large air mover. Once dry to the touch our attention was turned to filling the now exposed pitts in the Limestone tiles and two cracks with an appropriately coloured fast cure epoxy compound. Having allowed the filler time to reach full hardness, we ground down the excess material with 100 and 200 grit hand burnishing blocks in preparation for the next stage.
We find the best way to renovate the appearance of stone is to use a process called burnishing which hones the stone and beings up the polish. For this you need a set of 17-inch diamond encrusted burnishing pads. The pads fit the rotary buffer and are applied to the floor in sequence from 400, 800 and then 1500 grit using water to lubricate the process. The waster turns into a slurry as you work, and this is then rinsed off the floor with water after each pad and extracted using a wet vacuum. The floor was then left to dry thoroughly overnight with the assistance of our large capacity dehumidifier.
Returning the following day, we thoroughly vacuumed the floor to remove any remaining powder and grit left from the previous day’s wet work before spray burnishing the surface with a Tile Doctor 3000-grit diamond pad. This last pad really beings up the polished appearance of the Limestone and gave the tiles a deep and rich shine.
This last pad is applied without water and so leaves the floor dry and ready to for a new sealer to be applied. Our sealer of choice was Tile Doctor Ultra Seal, it’s a premium penetrating sealer that soaks into the pores of the stone protecting it from within. Ultra-Seal doesn’t alter the natural appearance of the stone giving it undetectable protection from staining. Having allowed the sealed floor to dry with the assistance of our air mover, the whole area was buffed using a white buffing pad and a small amount of finely sprayed water to remove any light smearing before vacuuming once again to finish.
My client was delighted with the result and left the following feedback for us:
“Totally renewed two flooring areas in our house to what looks like a recently laid floor. I have already had so many compliments without even telling people it had been professionally cleaned! Nick and Sue are always very easy to have about, inconspicuous and hard working. Absolutely delighted with the outcome and would recommend without hesitation. Thank you so much!”
For aftercare cleaning I recommended Tile Doctor Stone Soap, its designed for cleaning polished stone floors and will help build-up the patina. It’s a neutral pH product so won’t prematurely erode the sealer like many tile cleaning products you find in supermarkets which are really sold for cleaning glazed ceramic tiles not sealed natural stone.
Nick White
Norfolk Tile Doctor

Polished stone floors will lose their shine over time depending on the amount of wear and cleaning products used and this Travertine Tiled Floor in Lower Woodrow had basically experienced this problem. The solution is to burnish the floor with diamond encrusted pads, a process that will remove any dirt and bring back the polish.
We started by smothering the floor is a mild dilution of Tile Doctor Pro-Clean and left it to dwell for ten minutes. We then scrubbed the grout lines using a stiff grout brush to get the grout clean. Next we fitted a course diamond burnishing pad to a rotary machine and slowly burnished each and every tile. We then extracted the slurry using a wet vacuum and rinsed. We continued this procedure with the medium, fine and very fine pads rinsing in-between until the shine had been restored. We then left the floor overnight to dry.
Upon our return we sealed the floor using Tile Doctor Colour Grow which is an impregnating sealer that soaks into he pores of the stone protecting it from within and enhancing the natural colours in the stone. Once the seal had dried I used a white buffing pad attached to the rotary machine and buffed the travertine to a nice shine.
Stuart Ford
Wiltshire Tile Doctor
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