Custom Cabinet Builders in Willow Street

“Met with the designer and got 2 computer drawings to choose from. After tweaking the one we liked, she also walked us through the selection of cabinets, countertop, hardware and backsplash before we ever paid a cent. The estimate came in within our budget and there were no additional costs. The project manager was communicative and helpful and the person who did the work was great. He did an exceptional job with the cabinet install and wall tiling. He came on time and cleaned up after each day and even worked on the final weekend to stay on schedule. We love the results!”

“From start to finish our experience with Pine Street Carpenters was outstanding. We hired them for a kitchen remodel and they designed our entire house inside and out. The results exceeded our expectations. They traveled all the way to the finger lakes and we can tell you no one can compare. What truly sets them apart is their attention to detail. My contractor had a full set of plans for every aspect of the job. Since it is a vacation house and hard to get to they priced everything out for us from bathroom materials to flooring and everything needed to do the entire project. All we had to do is review and our cart was loaded with everything needed. The custom cabinetry was flawless. Matilde Schower is an unbelievable talent!!!!! She was professional and courteous throughout the entire process and went above and beyond. Matilde makes you feel like family and we would highly recommend them to everyone.”

“We had been back and forth for over a year on whether to renovate our home & stay or move. The idea of renovating with kids, work, (life!) was stressful - but so was a move and likely having to make changes wherever we landed. Several of our neighbors had recently worked with Charleene and highly recommended her. We knew when we first met with her that she was the right fit. She talked with us about the pros/cons of making changes or moving, presented us with recommendations in a very consultative and collaborative way. She was very transparent about the costs associated with the project and very organized around execution and timing. We all agreed that there could be unforeseen circumstances and kept a very open line of communication throughout the project - she would contact us at the end of each week to touch base, provide any updates she had from her end and let us know what to expect during the upcoming week. They could not have been more considerate of our home and the spaces they were working in, maintaining clean (as clean as can be during renovations :)) working environment. The project was completed on time and we couldn't be happier with the end result. Everything that I mention above, these are non-negotiables for Charleene. She is committed to ensuring her customers are beyond satisfied with the work she does. Even AFTER the project was completed, she continued to be responsive to questions or minor requests that we had. We plan to remodel our kitchen in 2025 and will absolutely work with her only. Our 2024 project included a large 'bonus' family room with built-in custom closet, mudroom, half bath, master bedroom suite (bedroom/bath/closets). I echo the sentiments of so many of your customers, Charleene - you & your team are amazing, thank you for everything!!”