About Us
Southend Reclaimed is a one-stop-shop for reclaimed wood and brick, beams, timberframing, and custom millwork.
Services Provided
Reclaimed Wood and Brick
Areas Served
Charlotte, Cornelius, Davidson, Denver, Huntersville, Lake Norman of Catawba, Lowesville, Mooresville, Mount Mourne, Sherrills Ford, Statesville, Terrell, Turnersburg, Westport, Eastern North Carolina, Western North Carolina, United States
16 Projects
Credentials
3 Houzz Badges
Write a Review
6 Reviews for Southend Reclaimed
Susanne Pesterfield
Relationship
Client
I purchased extremely expensive ($12,000 for 1000' sq.) antique wormy chestnut wood from this company. First problem up - the shipment was two weeks late, and I had to call the company to find out where it was because they were not proactive in managing the order. Then they did a terrible job milling the wood, and every end of every piece was 1/16th inch crooked. Obviously there was no quality control in the manufacturing process, nor checking of output prior to shipping. The order also contained long cracks down planks and rotted wood. Then as insult to injury, when I phoned Paul about the manufacturing error with the crooked end cuts, he put his "partner" on the phone who runs the mill who flat out lied and claimed the wood was correctly manufactured and inspected. The installed floors look like crap and this expensive experience was truly a waste of money.
September 16, 2019
Ink Architecture + Interiors
Relationship
Colleague
ink Architecture + Interiors has used several of the products from Southend Reclaimed. We get the most compliments on the reclaimed beams that we often use in our houses. From the rustic to the more modern, all of our clients are drawn to the natural wood beams offered by Southend Reclaimed. We also often have many clients that ask for unique reclaimed floors that we have procured from Southend, as well as other details and unique features. I figured it was time to review them since everyone on my Houzz keeps asking where we got the gorgeous beams in our projects. We are looking forward to the next project!
September 23, 2014
Neely Poelling
Relationship
Colleague
Southend Reclaimed has beautiful, high quality, products and fantastic customer service. They work with customers to meet specific deadlines and budgets and the staff are knowledgeable, helpful and professional. You can tell they enjoy their work, believe in their product and want their customers to be completely satisfied.
November 25, 2013
jholmesllc
Relationship
Colleague
Ethics and professional attention to detail combined with an understanding of the industry makes Southend Reclaimed the place to go first when looking for reclaimed wood products. The management is easy to work with and always places the customers' needs first. I can highly recommend Southend Reclaimed!
November 11, 2013
Remi
Relationship
Almost hired, not ready to buy.
Southend was outstanding at providing excellent presale assistance as I navigated the heart pine flooring decisions while I acted as the general contractor in the studs to roof rebuilding or my home.
Four out of five stars only as I haven't finished yet and the flooring purchase and install is awaiting several prerequisite steps.
Geat service, honest and helpful, a pleasure to work with,highly recommended!
Remi duBois
November 11, 2013
sterlingtechnology
Relationship
Colleague
I've done business with the folks at Southend Reclaimed since they opened their doors. I can't speak highly enough about the personnel there and also the way they do business. I really enjoy doing business with professionals that are hard-working and genuinely care about their customers . The folks at Southend Reclaimed definitely fit that description. I can’t recommend these guys highly enough.
November 11, 2013
4 Ideabooks
8 Comments
Commented: Where is this backsplash from?Here is the link that the Property Brothers shared with the original post: https://tilebar.com/vzag-white-gold.html
It looks like the company is called Tile Bar. Hope this helps!
February 6, 2018
Commented: Pendants?Sorry, we provided the reclaimed flooring, not sure about the pendant lighting! Thanks Whispar for your suggestion!
May 4, 2014
Commented: Please tell me about the brick: source, size, series name, mortar?This is reclaimed antique brick from an old textile mill in South Carolina built circa 1898. Note, we are sold out of this particular brick but we consistently have reclaimed brick in stock from vario...
March 23, 2014
Commented: GraniteI'm sorry, Krista! I have been trying to track it down to no avail. If I am able to locate that information for you, I will certainly share it! Thanks for checking out our projects!
March 16, 2014
Commented: Help Choosing flooringLove the idea of hardwood - be sure to consider reclaimed materials for a floor with history and character! Many species to choose from and can do a light or dark finish! Best of luck!
January 27, 2014 in Design Dilemma
Commented: Stain on cabinets?Troy, I am not certain of the cabinet stain, we didn't provide those - just the reclaimed oak flooring. Sorry I couldn't help more!
December 1, 2013
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Ms. Pesterfield’s comment about the delivery being late makes no sense, as she received her flooring the week of July 1st, 3 weeks before her installation date. We first learned she was unhappy when she called to complain on July 23rd. We immediately jumped into action and arranged for a top-notch 3rd party milling specialist to be at her site by 8:00 a.m. the next morning to assess the situation and fix any problems on-site if needed before the installation. To our surprise, she refused this and refused to allow us to see the delivered product that she claimed had issues, and went ahead with the installation. She then later asked for a 25% refund - we told her we were willing to consider a refund, but we would just need to see the problem with the flooring first. She continues to refuse to allow Southend to see what she claims is a problem. We have repeatedly called, emailed, and texted Ms. Pesterfield to try and remedy any situation that actually exists, but she will not respond, except to threaten us and demand a 25% discount without showing us any proof of the problem.
We believe we have handled this situation with integrity and stand behind our actions. Our offer remains open that if Ms. Pesterfield allows Southend to inspect the flooring, we are willing to make an adjustment if there is any actual problem.