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About Us
In 1993 Julie and Doug Nitz started Custom Floors & More, Inc. More than 20 years later. the business has grown into one of the busiest flooring companies in the St. Louis metropolitan area. Everyday our family owned and operated company is installing all types of flooring. With a professional staff of installers, some of who have worked in the industry over 30 years, our attention to detail is unmatched. We specialize in floor covering and installation for home remodeling projects, as well as new and custom home construction. Our dedication to customer service and personal attention is what sets us apart from others within the industry. We take the time to meet with you one-on-one to look at your floor plan, give advice and answer any questions.
Services Provided
Carpet Installation, Custom Rugs
Areas Served
Belleville, Caseyville, Collinsville, Fairview Heights, Freeburg, Mascoutah, Millstadt, O Fallon, O'Fallon, Scott Air Force Base, Shiloh, Smithton, Swansea
Awards
Belleville News Democrat #1 Flooring Store 2015
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Business Details
Business Name
Custom Floors & More
Phone Number
(618) 277-7233
Website
Address
Belleville, IL 62226
Typical Job Cost
$500 - 100,000
Based on the size of your project, materials selected, and labor related cost, your purchase with us can range from around a $500.00 starting cost to about $100,000 for an extensive remodel or high end custom build.
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18 Reviews for Custom Floors & More
Newest first
Average rating: 5 out of 5 stars5.0|18 reviews
Work Quality5.0
Communication5.0
Value5.0
We recently went to Custom Floor & More to do the tile work in our master bath remodel. We could not have been more happy with the process and the end result. Julie listened to our ideas and came up a design that was exactly what we wanted. CFM uses the latest top quality materials with installers who are experienced craftsmen who care about the final product. They were careful and courteous, always making sure to clean up after themselves throughout the entire process. Julie and Doug were amazing to work with, always being available for any questions or concerns. We have even had other trades come in for our remodel who commented on how well the tile work was done. We will definitely go back to Custom Floor & More for future projects in our home.
January 30, 2022
HU-712169417
Average rating: 5 out of 5 stars
Doug and Julie were awesome to work with. I had a difficult time picking out my flooring and Doug went the extra mile and took pictures and Julie picked out the exact flooring I envisioned. I also had them re-carpet as well due to them going the extra mile for me. Would highly recommend!!
October 20, 2020
Another outstanding job by Custom Floors and More. Doug and Julie made the process so easy. Cole, Brian and Mark are professional and skilled craftsmen. A great team to work with, I would highly recommend using Custom Floors and More.
June 25, 2018
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Comment from Custom Floors & More:
Thank you so much, Carol! We greatly appreciate your business. We are happy to serve customers like you!
Geri Dintelmann
Average rating: 5 out of 5 stars
Julie and her team have done all of the flooring in my home for the past ten years, when we began re-doing our floors. They have never disappointed with their style and performance.
When we remodeled our kitchen Julie was very helpful and we love the floor and the back splash that was put in our kitchen. Julie was helpful to help color coordinate the home to make sure the flooring and the rooms all flowed together. They also have great product that lasts a long time. I will continue to use them in any future flooring updates.
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May 10, 2018
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Comment from Custom Floors & More:
Geri, we absolutely loved working on your project! Thank you so much for always thinking of us for your home. We greatly appreciate your loyalty and you taking the time to write us a review. Thanks!
Norma Rupprecht
Average rating: 5 out of 5 stars
Julie and Doug are wonderful people to deal with and Custom Floors will be our go-to place for floor coverings from now on. Their carpet install team was awesome, very detail oriented and everything turned out perfect.
April 14, 2018
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Comment from Custom Floors & More:
Thank you for writing us a review, Norma! We truly appreciate your business, and we are so happy you had such a great experience with us.
lindasgundlach
Average rating: 5 out of 5 stars
Custom Floors & More put all the flooring in our house when it was built 19 years ago. The flooring is still in excellent shape but I just wanted a change so they did some carpet and LVT work for us. Just as it was 19 years ago the craftsmanship is superb. Also as it was 19 years ago the sales people take the time to talk to you and really get a feel for what you are looking for in the way of flooring. I highly recommend using Custom Floors & More for excellent quality work.
February 1, 2018
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Comment from Custom Floors & More:
Linda, thank you very much for taking the time to give us a five-star review! We really appreciate having you as a customer for all these years. Your loyalty means the world to us. Happy customers like you are what allows us to stay in business! Thanks again.
Brenda DeLong
Average rating: 5 out of 5 stars
I did a lot of research and decided to hire “Custom Floors & More”. My overall experience was excellent with the company, from the time I walked in their store until my kitchen and laundry room floors were finished. Brandon’s advice and professionalism, and their time frame to finish my floors were beyond my expectations. I also want to comment on their hard working employees (Eric & Christian, and Cole & Brandon) who did an exceptional job with the installation.
I love my LVT floors! Thank you Brandon!
Brenda DeLong
January 23, 2018Last modified:January 23, 2018
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Comment from Custom Floors & More:
Brenda, thank you so much for taking the time to write us a review. We are so thankful that you allowed us to work with you to update your home! The fact that you were so pleased with our employees and the outcome truly makes the hard work all worthwhile. We look forward to working together again in the near future! Thanks again for choosing CFM.
John Kittek
Average rating: 5 out of 5 stars
I did a lot of research before choosing Custom Floors & More. While their price wasn’t the cheapest, it was far from the most expensive and ended up being a great value for the service we received. The showroom had an excellent selection of wood flooring. The staff was extremely knowledgeable, thorough, and helpful. Brandon was our sales manager and he took the time and gave us great advice based on our needs. We took several samples home to narrow our selection. Once we made a decision Brandon came out and took the measurements and gave us more suggestions for flooring options in other rooms along with a very detailed and accurate estimate for the job. Brian and Mark did the installation and did a phenomenal job. There were parts of the old flooring that were uneven. They fixed that and also took out the old creeks before starting the installation. During installation I felt they treated the job as if they were installing the floor in their own home. They would go outside to do the cutting so there wasn’t saw dust in the house. They did this on two of the coldest days of the year. They not only moved the furniture back into place but also put protective felt on the bottom to protect the flooring and making the furniture easy to move in the future. All in all, I felt I received a great value for the service I received. For you veterans, they do provide a military discount which was awesome. They will most definitely perform all my future flooring needs.
January 13, 2018
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Comment from Custom Floors & More:
John, thank you so much for choosing CFM. We are so glad that you loved the service we provided and your completed project. And thank you for taking the time to write us a review! We really appreciate you and look forward to working with you again.
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BRUCE BOXDORFER
Average rating: 5 out of 5 stars
Custom Floors and More removed our carpet and resurfaced our 90 year old wood floors recently. I could not believe how fantastic the floors look. Even with a unexpected problem, they come up with the solution and did the job in fine fashion. I would recommend them for professional and quality work. Thanks guys !!!
December 12, 2017
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Comment from Custom Floors & More:
Thanks for the review, Bruce! We loved how your project turned out. Thanks for thinking of us for the job!
Perachit Whitaker
Average rating: 5 out of 5 stars
We have used Custom Floors & More over the past decade on two separate occasions to install hardwood floors throughout most of our home. Dan, the installer, is meticulous, dedicated, and extremely professional - producing high-quality work much to the satisfaction of my family. Julie has always given a very competitive and fair price for materials and labor. We have one last project to complete and we WILL return to CFM to have the remaining work done. CFM is hands-down the best for your flooring needs!
May 2, 2016
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Comment from Custom Floors & More:
Thank you so much, Perachit! We are so grateful to have you as a client.
Custom Floors & More came highly recommended to us by our contractor who stated he wouldn't recommend anyone else to do our Master bathroom/bedroom remodel. We now totally understand ........... Fantastic Job! We were very impressed with the quality of their products, their knowledge, the professional installation job, and the personal attention we received from start to finish. Brandon was amazing throughout the entire project. He listened, offered ideas, was always available and so helpful. When we first met Brandon, we only had a rough vision of what we wanted. With his knowledge and design skills, he guided us through the many steps required with so much patience and understanding. We just can't say enough about the amount of personal attention and help we received and the beautiful installation job with attention to every detail.
We would highly recommend Custom Floors & More .........truly a first class business who takes great pride in providing personalized service and professional installation.
April 19, 2016
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Comment from Custom Floors & More:
Thank you so much for all the kind words, Pat! We are so happy that you were able to find what you were looking for in both your products and service. We can't believe how the bathroom turned out - it was truly an amazing transformation and thank you so much for trusting us with the project! We really appreciate the business and it was so fun!
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Katherine Evans
Average rating: 5 out of 5 stars
My husband and I were referred to Custom Floors & More by the contractor who built our new home and could not have been more pleased with the company. Julie and Brandon could not have been more knowledgable or helpful through the entire process, from the start we knew they took great pride in their business and the job they did. When first meeting with Julie I was in complete meltdown mode from all the decisions needing to be made, her son Brandon was helpful in choosing the hardwood flooring and afterwards Julie pulled everything else together from tile choices, carpeting, backsplash and even paint suggestions for the walls. We have been so pleased we are going back to them for additional work we want done in our new home.
We would very highly recommend Custom Floors & More not only for the quality of their products, great installation and very competitive pricing, but also for the personalized service they provided.
February 24, 2016
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Comment from Custom Floors & More:
Thank you so very much, Wayne & Katherine! We truly appreciate your now repeat business and are in love with how your home has turned out. It was a blast working with you on the project and can't wait to start your outdoor tile later this spring!
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Frequently Asked Questions
How is Custom Floors & More rated?
Custom Floors & More is currently rated 5 overall out of 5
What services does Custom Floors & More provide?
Custom Floors & More provides the following services: Carpet Installation, Custom Rugs
Where does Custom Floors & More provide services?
Custom Floors & More provides services in the following areas: Belleville, Caseyville, Collinsville, Fairview Heights, Freeburg, Mascoutah, Millstadt, O Fallon, O'Fallon, Scott Air Force Base, Shiloh, Smithton, Swansea
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