LG Kramer Flooring

Excellent company! They are hardworking and honest people who do beautiful work. We were extremely pleased. Excellent pricing, our order came in quickly, and service is top notch!! Thank you LG Kramer Flooring!

We received several estimates for our luxury vinyl plank flooring job. LG Kramer was a little more expensive than the other two companies, but Lance and Carissa made such a very big deal about the quality of the work their installers do and their many years of experience as well as how the company stands behind their work and guarantees the satisfaction with the installation so chose we them. Installation: Without question, the biggest issue we have is the quality of the installation. Throughout the process, we shared our concerns without making any progress. We had to call the office several times to get Lance and Carissa to interact with the installers. We also had to send photos showing them our concerns. 1. We paid to have the floors evened out, however, it wasn't even (and still isn't). Another installer had to come back in when the job was completed, pull up some of the flooring in one area, apply some sort of leveling compound that had to dry overnight and then return and put the flooring planks back down. This caused more inconvenience to us as it was in the main throughfare to our master bedroom. Originally, we were told it was going to be a two-day job, and it turned into a five-day job. Finally, they did send in different installers to complete the job. 2. The flooring we chose were floating planks and are not glued down. When you walk on them, they snap, crackle or pop at various places and times. Lance and Carissa have been here when it happened and they heard it. At first, we were told the floors had to settle. Then we were told they could have been installed too tight and it was an easy fix. Did they fix them - no. Then they had the flooring representative come out but he was no help saying it wasn't the flooring. Lance said maybe it was just the color lot of the planks because one of the bedrooms with flooring of the same kind of flooring but just a different color didn't any make sounds at all. The flooring rep checked and came back saying there were no problems with that color lot. The company hasn't come back to fix the problem. Reading about the problem on NUMEROUS sites, it comes back to installation. The floors were not properly evened out. 3. The installer laid four of the same lightest colored planks right at the door and it looked awful. If he had so much experience, doesn't he look at what planks he lays down to make sure it looks pleasing? We took photos and sent them to Lance and Carissa. They agreed that it didn't look good. They said they would have the installer remove the planks and let me choose which planks I wanted there. The installer, however, said to me, "I'm going to pull up one board and let you choose which board you want to put there but I'm only going to do it once!" It wasn't said very nicely either. During almost the whole process, the installer had a boombox playing electric techno music at 100 dbls! We finally had to ask Lance to have them turn it down.

What an incredible experience! From the very beginning, the LG Kramer flooring team was warm, knowledgable and professional. They took the time and went the extra mile to make sure you were comfortable in this big investment, respecting any budgets or timelines that may exist and explaining every step of the process. From our showroom consultation where we explored exclusive flooring options to the final walk-through, we felt seen, heard and respected every step of the way. When you go through a big renovation project, while still living in the “reno-zone”, you expect some hiccups along the way but everything went VERY smoothly and we were informed throughout the duration of the project. From start to finish, the project took 5 days to complete our 1,400 sqft home and to be honest, the time flew by. Jay and John made sure we were able to stay comfortable in our home, working as quickly and efficiently as possible. It’s SO important to choose the right flooring company to work with. Although it can be overwhelming to find the perfect fit in such a saturated market, for an investment like this it’s crucial to choose master-installation teams like LGK who train, take classes and know the in’s and out’s of this industry. I’ve heard horror stories about people who choose to go a cheaper route only to turn around and have to replace the flooring and start from scratch because it wasn’t installed correctly or they had a crew turn up missing halfway through the project. All this to say, you just can’t go wrong when working with LG Kramer Flooring! They are phenomenal people who work hard to turn your flooring dreams into a reality. We plan on using them again in the future and will recommend them to all our friends and family. Thank you from the bottom of our hearts for making our house feel more like a home! -Madison + Nick

Our LVP floors look great! The installation was clean and professionally done by Wilson. Our salesman, Justin Moss is very knowledgeable and answered all questions thoroughly. Justin made the entire experience seamless. Thank you Justin, for your personal touch and time. The front office staff are always helpful and courteous. We would recommend LG Kramer flooring.

I only chose LJ Kramer because of the excellent reviews but even they didnt match quite how wonderful this team are. From the management to the office staff to the guy in the showroom to the wonderful fitters. And the selection of carpet and stunning wood effect floor tiles is gobsmacking. No one should ever consider anyone else. (A note of caution: when I went to their showroom a note on door sd 'use other door'. I tried all the doors with no success until someone helpfully told me it was round the back. A lovely showroom with unbelievable selection)

Thanks so much Lance and Gianna for all your help with our flooring needs. This past summer/fall we did a major renovation of our kitchen, breakfast nook, laundry/pantry, and a half bath. We knew this was a big space for new flooring and wanted something that wouldn’t blow our budget. We we’re very interested in luxury vinyl plank (LVP) flooring but had no experience with it. Lance was very knowledgeable and helpful with our questions and concerns we had. Gianna was able to help us with the design aspects and helped us making the right choice. We couldn’t be more pleased with our dark LVP flooring and our white cabinets. We get a lot of complements on the LVP flooring. It’s very easy to maintain and very durable. Our much dated kitchen with glazed ceramic tile is know a modern beautiful addition to our home.

I have worked with Lance over the last eight years and have always respected, valued, and appreciated his dedication to his clients, craft, and business. When you work with Lance you can see he loves & cares for each each project. Congratulations on your new showroom in Lakewood Ranch and I I look forward to many more years of working together! Matt

I called L G Kramer Flooring to check on some gym floors. They were able to get them at a really good price and within the time frame that I needed them. Communication was great! We spoke with Gianna and she was really helpful throughout the entire purchase. We were able to set delivery to my location. Highly recommended. 5 stars all the way

LG Kramer flooring is top of line. Great product, very professional. Showed up on time, cleaned up after themselves, an put furniture back.

Working with Lance and team was a great experience! They helped from selection to installation. Everything was well communicated and we were installed within two weeks. We highly recommend LG Kramer Flooring!

We had an amazing experience working with LG Kramer Flooring. We closed on our house with carpet, and the next day Javen and his crew were there to lay engineered hardwood in the office and master. Oh my gosh, the rooms look amazing and the workmanship was top notch. The ability to schedule exactly when we wanted, the professionalism of the team, the communication, and the results were all exquisite. On another note, Gianna was able to have the carpet donated to a dog rescue to line the floors of the cages!!!! So appreciative of everything :)

We just had the wall-to-wall carpeting in four bedrooms removed and replaced with Luxury Vinyl Plank by COREtec. Everyone at with at LG Kramer was wonderful to work with, from the Kramers, to the ladies at Floors 4 Pros, to the installers and the project manager, Javen. We love the results! You could honestly tell that everyone wanted to do their absolute best, and took pride in their work. We've already recommended LG Kramer to our neighbors.