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About Us
Our purpose at Bella Vista Custom Homes, Inc. is to design and construct distinguished custom homes that exceedingly satisfy your lifestyle and expectations for the best craftsmanship and contracting experience possible. We care deeply about your satisfaction throughout the entire planning and building process even after completion. To accomplish this, we listen carefully to your needs and desires, then strive to build a home that will exceed your expectations for functionality, beauty, and life style living.
We share your passion for living and we focus that passion into building homes for exclusive living. You deserve a home you can be proud of and building your own custom home that meets your standards, taste, and needs is exactly what Bella Vista Custom Homes, Inc. delivers.
Services Provided
Custom Homes, Energy-Efficient Homes, Green Building, Handicap-Accessible Design, New Home Construction, Sustainable Design, Universal Design
Awards
-Better Business Bureau -Energy Star Partner -El Paso Association of Builders
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Business Details
Business Name
Bella Vista Custom Homes, Inc.
Phone Number
(915) 491-2056
Address
El Paso, TX 79936
Typical Job Cost
$280,000 - 2 million
Followers
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17 Reviews for Bella Vista Custom Homes, Inc.
Newest first
Edwar Cabrera
Average rating: 5 out of 5 stars
Our decision to go with Bella Vista was an easy one. From the beginning, we felt as if we were more than just a number. They took the time to explain the entire process and answer any questions we had. We absolutely LOVE our new Bella Vista home! It was absolutely amazing watching our home being built from the ground up and watching it all come together. Our situation was different as we lived out of town during most of the build. However, with the buildertrend app, we were able to see the progress. We had a great experience! Their team easily sets them apart from everyone else. They answered the tons of questions that we had. They were really patient with us as my wife changed her mind almost every day. They were available to us at any time of the day. We never felt out of the loop on any part of the build. Mywife and I felt very comfortable throughout the entire process. Everyone that we worked with along the way was great and very professional. Bella Vista does an amazing job making sure that you're happy throughout the entire building process. We are thrilled with the results and would absolutely recommend Bella Vista to any/everyone.
December 14, 2018
Annabel Estrada
Average rating: 5 out of 5 stars
It was a pleasure doing business with Bella Vista Custom Homes. The extent of service that was given to me was commendable. As stressful as it is when purchasing a home, my experience was exciting and inspiring. I would highly recommend this builder!
July 16, 2018
John Nelson
Average rating: 5 out of 5 stars
This is my third new home since 1997 and without a doubt best builder I have worked with. From the top down, everyone was professional and customer oriented. They made you feel like you were the only client at the time. would highly recommend to friends or family.
January 12, 2018
Truly satisfied with our new home. It is absolutely beautiful and Bella Vista made sure it was to our liking and standard the entire process.
December 27, 2017
juan Carrillo
Average rating: 5 out of 5 stars
Awesome home building experience! We recommend anyone looking into building a home in the future contact Bella Vista Custom Home inc.
November 30, 2017
Gabriella Vasquez
Average rating: 5 out of 5 stars
Our dream came true with Bella Vista Custom Homes!!!
We recommend Bella Vista to anybody who has their own family needs and wants a custom home to choose the best builder with the highest quality to build your dream home! Luxury, elegance, excellent materials used for the interior and exterior.
My experience with them was that they are the most patient people I have met, they would answer all my questions and guide me, sometimes even at night on weekends. Poor Edgar, MARIBEL and Glen. From the beginning they wanted us to have an excellent built home, or as they call it a "Grand Home." Guiding us all the way through the process with patience. BV has the best quality products to choose from....paint, stone, wood, appliances, tile, lighting etc. They made our home look and feel just as it turned out to be, the best quality! Thank you for making our dream home look and feel super elegant, comfortable and special! You truly are the best builder! We are lucky to have you in the El Paso area. May your company continue to grow... I wish you abundance of success for many, many years to come. God bless you all!
August 28, 2017
My family & I bought our Bella Vista home at the end of 2016, we were ecstatic, all our expectations were met. It has now been 8 months since we first moved in & our joy continues! We wake up happy every day! Everyone from the Bella Vista family were very caring especially Maribel, Edgar, Glen, & all their vendors, they all made sure we, the customers were happy. Thank you Bella Vista for building our beautiful dream home.
August 20, 2017Last modified:August 23, 2017
Jorge & Marie Grajeda
Average rating: 5 out of 5 stars
With enormous anxiety and enthusiasm in building our 1st custom home, without any doubt, Bella Vista Custom Homes Inc. exceeded our expectations not only on the design and quality of the beautiful home they built for our family, but in the amazing relationship we established with all their professional staff and Team through the entire building process!!
June 8, 2017
daisyandraul1724
Average rating: 5 out of 5 stars
Bella Vista Custom Homes followed through on their promise to the client. We got to built our custom home to our liking, all with the guidance of the owner, Edgar Garcia's team. The head foreman, Glen, and every other member of the team, were always available and immediately responded to any questions and concerns during the entire built process. Maribel was invaluable in helping getting the whole process started. I highly recommend them for anyone's next forever home. Our home is perfect.
June 8, 2017
lilisilva2
Average rating: 5 out of 5 stars
We worked with Bella Vista on the design and construction of our new home. After our initial consultation a comprehensive plan was delivered outlining timelines, deliverables and milestones to set proper expectations around our project. We were also assigned a Project Manager who had complete oversight and provided us a clear line of communication when we had questions comments or concerns. We were extremely satisfied with the delivery of our home and the process as a whole.
April 30, 2017
lizzard12528
Average rating: 1 out of 5 stars
I will be very respectful as I write this review, however, we are very unhappy with our Bella Vista Home and response from builder. We bought our home in June 2011, I walked into the property and immediately fell in love with the beautiful custom home. Unfortunately for us, underneath the beautiful decorative walls the property was a disaster. One thing after the another. We had water leaks shortly after moving in. My husband had commented to Edgar about the stucco where it was obvious that stucco was bubbling and very poorly applied. Edgar's response was that my husband was too "picky ". From the start, we had poor response with the repairs from the walk through punch list. Great customer service during the buying process, poor poor response after its all done and closed. I am not a stucco subject matter expert by any means, but 6 years after buying this home we had to spend large amounts of money to repair the entire stucco work for the home. I do not brlieve that a 6 year old house should require this much work. Parapet walls were literally crumbling, hence the water leaks. We had several inspections of the roof which checked out well (yay, Bella) unfortunately, not the case with parapet walls and stucco work which welcomed in the rain resulting in interior damage as well. Perhaps, I am wrong, but I am convinced that having to redo the entire exterior walls on a 6 year old "Costum Home" is a little premature. So when building your Bella Vista Home have it inspected carefully throughout the process. Our home was 100% completed when we purchased and my regret is that we took Edgar's word on quality and totally trusted him and did not get an inspector to inspect the property. So, remember beauty and quality goes far from the surface into the bones of the property.
April 6, 2017
Comment from Bella Vista Custom Homes, Inc.:
Mrs. Ortiz, I wanted to take a moment to respond to your post. First, let me say that I am sorry for the difficulties you have had with your home. Beyond that, I have to take exception with the facts of your post.While it is true that your home is 6 yrs old, I feel your comments about the workmanship of our company are false. You stated that there was "one thing after another" yet actual specifics mentioned were centered around stucco issues and resulting water damage. Mrs. Ortiz, if workmanship was the issue, it would have presented itself much earlier. In our closing orientation forms, we are very careful to state that roof maintenance is key.Included in that maintenance is the inspection of parapet walls. These take direct sun and need to be inspected and maintained annually. Cracks can and do start to form and will let water in. Once that happens, the damage to sheetrock, stucco, etc.. just compounds. Those are the facts of owning a home in the desert.
Here is the part that you forgot, perhaps innocently, to include in your post: You had extensive hail damage to your home in the recent storm that we had. When that occurred, your insurance company paid to repair the damage to your roof and the areas of the stucco that had been damaged. You stated to a representative of our company that you did not want the stucco to be "patched" and your insurance company would not pay for extensive stucco work beyond the damage done by the storm. You chose to go beyond what your insurance company deemed necessary, and have a large amount of stucco work done. You did not call me until after the fact and did so in an attempt to recover some of your costs. This is not the responsibility of Bella Vista Custom Homes, nor would it be the responsibility of any home builder.
We undertake many additional projects for past clients. In every one of those projects, one thing is consistent: The client calls us, we come look at what they want to accomplish, we enter into an agreement, then complete the project. Whatever it may be. Just last week, we completed a total tear off re-roof which was necessitated by the earlier mentioned hail storm. In this project, we not only replaced the roof, but repaired damage to parapet walls, sheetrock, paint, the rock wall and even the deck of the swimming pool. The insurance company had approved the home owner for a specific amount and we represented the owner to the insurance company in that the proposed amount was not enough to properly fix the damage. The insurance company re-evaluated and approved a larger amount to do the repairs properly. We could have done this for you if you had called us prior to starting any repairs. Once you entered into an agreement with another contractor, there was nothing that our company could do.
Again, I would like to state that I am sorry for the difficulties that you have recently faced regarding your home. As for the rest of your statements, respectfully, there is just no truth in them.
Here is the part that you forgot, perhaps innocently, to include in your post: You had extensive hail damage to your home in the recent storm that we had. When that occurred, your insurance company paid to repair the damage to your roof and the areas of the stucco that had been damaged. You stated to a representative of our company that you did not want the stucco to be "patched" and your insurance company would not pay for extensive stucco work beyond the damage done by the storm. You chose to go beyond what your insurance company deemed necessary, and have a large amount of stucco work done. You did not call me until after the fact and did so in an attempt to recover some of your costs. This is not the responsibility of Bella Vista Custom Homes, nor would it be the responsibility of any home builder.
We undertake many additional projects for past clients. In every one of those projects, one thing is consistent: The client calls us, we come look at what they want to accomplish, we enter into an agreement, then complete the project. Whatever it may be. Just last week, we completed a total tear off re-roof which was necessitated by the earlier mentioned hail storm. In this project, we not only replaced the roof, but repaired damage to parapet walls, sheetrock, paint, the rock wall and even the deck of the swimming pool. The insurance company had approved the home owner for a specific amount and we represented the owner to the insurance company in that the proposed amount was not enough to properly fix the damage. The insurance company re-evaluated and approved a larger amount to do the repairs properly. We could have done this for you if you had called us prior to starting any repairs. Once you entered into an agreement with another contractor, there was nothing that our company could do.
Again, I would like to state that I am sorry for the difficulties that you have recently faced regarding your home. As for the rest of your statements, respectfully, there is just no truth in them.
aimvasquez
Average rating: 5 out of 5 stars
Bella Vista Homes surpassed my expectations. Great experience to say the least. It was a privilege to work with professional staff from beginning to completion. We are truly satisfied with our home and highly recommend.
Thank you Bella Vista Homes.
March 29, 2017
Comment from Bella Vista Custom Homes, Inc.:
Thank you very much it was my pleasure building your home.
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How is Bella Vista Custom Homes, Inc. rated?
Bella Vista Custom Homes, Inc. is currently rated 4.8 overall out of 5
What services does Bella Vista Custom Homes, Inc. provide?
Bella Vista Custom Homes, Inc. provides the following services: Custom Homes, Energy-Efficient Homes, Green Building, Handicap-Accessible Design, New Home Construction, Sustainable Design, Universal Design
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