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12 Reviews for London Design Build
I am sorry to read your review. We work very hard to ensure compete client satisfaction. Unfortunately, from the beginning of your project you asked how it would be possible to make things "cheaper" and get a "deal". While we worked hard to reduce costs for you we did not compromise on The installation. Your project was completed during, until this year, the wettest winter in history. We were delayed by your choice of roofer who you contracted with directly and then by your untimely payments which were made over 6 weeks late to us. We therefore needed to prioritize other projects over yours. This was explained at the time. At no time did we back away from our commitment to delivering an exceptional product for you. It is unfortunate you felt it necessary to give us a 1-star rating when the delays you talk about were actually self imposed. The last few touches were just made after being held up by what was again the wettest winter in history and were not able to be completed before.
We hope you enjoy your outdoor living area.