Natural Stone Veneers International, Inc.

Thank you for the kind comments! And you're absolutely correct, when "properly installed" is the key. It does take patience, but this product has long been consistently popular throughout the years. Your masonry skills highlight the beauty of the product more than the product itself! Column work is tricky and you avoided the "zipper effect" quite masterfully. Thanks again for the review and the outstanding workmanship as shown in these photographs!

Natural Stone Veneers International, Inc (NSVI) apologizes for the noted frustration with the project. NSVI has been selling Virginia Ledgestone in North America for over 10 years and I've personally installed over 1000 ft.² on displays taken to tradeshows and other projects. Before installation, it is recommended that stone be extracted from multiple boxes and/or crates, laid out and organized, to best achieve a good color blend of the material. This can also be found in our installation guide: http://www.nsvi.com/docs/NSVI_Installation_Guide.pdf. A call placed to NSVI would have been beneficial as we would have given recommendations to help speed up the project. For example, one of the most important tools to have on-hand when installing Virginia Ledgestone is a four-inch grinder with a diamond blade to make quick cuts or square-up an end. Most mason contractors have this tool. If it had been brought to NSVI's attention that inadequate material was sold, replacement stone would have been provided at no charge.

I personally give presentations at architectural offices, educate dealer representatives, attend trade shows, and work one-on-one with mason contractors. One of the things I address in the presentation is a contractor should be compensated more to install Virginia (or Silver) Ledgestone because the stone heights are only 1 to 2 inches tall and lengths of 4 to 14 inches, thus when using these products, it is expected to take longer to install compared to other products NSVI offers. 25 to 30 ft.² per day per mason is a good day’s work considering the complexity of the project and the number of corners to be installed. Most of our other products can be installed by a professional mason contractor at a rate of 50 - 100 ft.² per day.

I do hope you are enjoying your finished project. Contact me anytime. Joe Buechel – Sales Manager, Toll Free: 877-923-2800.