Enhancing Your Habitat

I agree with what other reviewers have said. My experience with Enhancing Your Habitat was a positive one UNTIL I ran into a customer service issue that was “outside the box.” Company was unwilling to do anything to accommodate when a harmful defect in workmanship was discovered after the return window closed. So much for supporting small businesses! From now on, I will stick with the Amazons and the Wayfairs…lesson learned.

I ordered 6 of these chairs from Enhancing Your Habitat and they arrived in less than a week. They were the lowest price that I found online. I've never ordered from them before so I was a little leery with the price and how fast it said it would get to me so I called them to be sure. The customer service was fantastic. They followed up with to tell me they received the order and when they were shipped. I would definitely order from them again.

This company has the very best customer service. Kerri followed through with phone calls and text to keep us informed on our order. So nice to deal with someone who does what they say they will. Rich Merrill

Working with Kerri has been a 5 star pleasure. I needed new furniture for my office. Since this is a child care center, I wanted a more "homey" look rather than a traditional office look. The couch and chairs in particular are my faves. One of the chairs came in damaged and Kerri took care of it right away. I didn't have to lift a finger and a new, perfect chair was in my office within several weeks. I have had numerous compliments on "the look", especially from parents. I think that they like the comfortable setting when they come in to see me.

Love this online company!! We did a living room renovation and purchased items from Enhancing Your Habitat. It was so refreshing to work with Kerri after our experience with our contractor, who was a nightmare. We purchased a wall clock and sideboard. Kerri was on top of the transaction from beginning to end - checking in frequently to keep us updated and to check to make sure that the items arrived in good shape. After mentioning that we were looking for a game table and chairs, Kerri took our information so that she could look fo us in Las Vegas when she went to the furniture trade show. You will love the personalized service you will receive from this company. We look forward to a long relationship with Kerri and Enhancing Your Habitat!

One of the best custom order imported furniture companies I've ever worked with. Kerri - the proprietor - is a wonder, who clearly has a passion for her vocation. She answered every question we had - sent as many photos we requested - updated us often - stayed on top of the timing, shipping, and delivery - and followed up often and effectively. This was a big deal for us - and she gave it the effort we needed... and more. Not to mention that she offers amazing furniture pieces.

Kerri is a consumate professional and an absolute delight to work with on all levels. I am a "decorating disaster" in every sense and she provided insight and help all the way from conception to final product. If you have "two left feet" when it comes to home decor and period design, you NEED Kerri.

Caution!! This review is regarding an on-line order for two sets of Seahorse Finials ordered on 8/2/2013 and did not receive. I have great concerns when I am not able to reach a business by phone when a phone number is provided and also states to call "anytime". I have left messages and no one has returned my call. No one answers the phone except a recording. I did receive an email response stating they were having "phone and internet issues". I was informed by email that they had checked with the vendor and the package had been shipped by FedEx by the vendor and that it appeared FedEx had "lost the package". However, I was never given a FedEx tracking number to follow-up myself so I requested the FedEx tracking number. I was then informed they would check with FedEx again the following day to see if they had located the "lost" package but I have not been given the FedEx tracking number. I have not heard anything back from them. I tried calling but, again, no answer, so I left a message requesting a call back. I then emailed asking for the follow-up with FedEx information. Nothing yet. Did I mention my credit card has been charged for these items? Did I also mention that I was informed that the vendor now is out of stock on the Seahorse finials and there won't be another shipment to re-supply them for another 60 days? Sorry, but right now I am not getting the warm and fuzzies on this company. Honesty? Integrity? I went back and looked on their website and sure enough, these Seahorse finials are still showing available today.