![](https://st.hzcdn.com/fimgs/d7c168bf01227b4e_4080-w794-h336-b2-p0--.jpg)
![Wayne Dalton Garage Doors](https://st.hzcdn.com/fimgs/5c939cb601128ca7_8376-w240-h240-b1-p0--.jpg)
Write a Review
https://www.houzz.com/pro/waynedaltongaragedoor copied to clipboard
About Us
Wayne Dalton is a leading manufacturer of garage doors offering a wide selection of designs, colors, materials, windows and accessories giving endless options to compliment any homes architectural style and design.
Wayne Dalton also provides a wide variety of commercial doors including glass aluminum doors, rolling steel and sectional door systems, all of which can greatly improve a buildings energy efficiency, security and performance. Offering everything from thermal efficient doors to high performance doors.
Wayne Dalton has a vast network of garage door professional dealers, so it's likely that a Wayne Dalton dealer is nearby, ready to provide you with the right garage door for your home or business
Awards
Named Most Used Garage Door Brand by Home Builders in Builder Magazine's Annual Brand-Use Study 2 Years in a Row. (2014, 2015)Wayne Dalton Celebrated 60 Years as an Industry Leading Brand in 2014.
Back to Navigation
Business Details
Business Name
Wayne Dalton Garage Doors
Phone Number
(800) 827-3667
Website
Address
2501 S. State Hwy. 121 Business
Lewisville,, TX 75067
Followers
Back to Navigation![Best of Houzz 2018](data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw%3D%3D)
![1,000 Ideabook Saves](data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw%3D%3D)
Credentials
1 Houzz Award
1 Houzz Badge
Back to Navigation
Write a Review![](https://st.hzcdn.com/fimgs/8ca17d7b04235cbc_9100-w80-h80-b0-p0--.jpg)
![](https://st.hzcdn.com/fimgs/95b1a0c404235cc1_9105-w80-h80-b0-p0--.jpg)
![](https://st.hzcdn.com/fimgs/f041d53e04235cc6_9110-w80-h80-b0-p0--.jpg)
![](https://st.hzcdn.com/fimgs/f131bc7504235cca_9114-w80-h80-b0-p0--.jpg)
20 Reviews for Wayne Dalton Garage Doors
Newest first
Hello All, I've never posted anything like this before because I've never been so badly treated by a manufacture. I bought a 16x8 foot steel door (TorqMaster Plus spring system) and installed it myself as i have done this before and never had any issues. The problem with door is the lift cable keeps coming slack when the door rises around 7f and then it unspools and tangles itself, YES I check, cable set screw, it seems that the cable drum runs out of space which causes the cable to jump the drum and if I tighten it to pick this slack up the number of turns (18) causes the door to shoot up with excessive force that it even picks me up (250lbs) and slams against back of tracks and the motor will not even push the door down with out folding the door, the current number of turns is enough torsion for springs to works for movement to open/close but still slack before fully opening (13.5) anything higher causes the door to shoot up with force and then coming down a 1.25hp motor can't close it, the door has been checked several times to ensure it is plumb, spacing is correct not to tight or loose, I even called a door installer to ensure all was done correctly and nothing stupid was missed. They ensured this by writing a letter. *****Well Wayne Dalton will not help even with installer letter and many pictures I sent them showing the issue. They are unable to admit there is a problem with door and state an error on install even after I paid to have someone else verify/ensure everything is correct. they are willing to send different torsion springs and charge me, how BIG of them. I can't believe a company of this size and years in business can be so closed to "Maybe there is an issue with one of our products" we should fix this but no. just be aware that if you buy from them you might just have an issue that will not be corrected by Wayne Dalton and your on your own. Satisfaction ZERO
May 21, 2024
Door was installed by a builder. The first thing I noticed was how LOUD it is when closing. The facing is made of thin materials that vibrate. It had multiple loose screws on the cross bracing and two that are missing. There are no holes where they should be and I have no drill bit that will cut through the material. It's now held tight with gorilla tape. The roller bracket at top left is not square and the roller is rubbing the side of the channel. I can't fix it without drilling holes that my drill bits can't make. Multiple windows across the top have broken corners and edges.
This is the most poorly constructed garage door I have ever had.
![](https://st.hzcdn.com/fimgs/8ca17d7b04235cbc_9100-w80-h80-b0-p0--.jpg)
![](https://st.hzcdn.com/fimgs/95b1a0c404235cc1_9105-w80-h80-b0-p0--.jpg)
![](https://st.hzcdn.com/fimgs/f041d53e04235cc6_9110-w80-h80-b0-p0--.jpg)
![](https://st.hzcdn.com/fimgs/f131bc7504235cca_9114-w80-h80-b0-p0--.jpg)
March 28, 2023
Meg C
Average rating: 1 out of 5 stars
It is IMPOSSIBLE to get an update on the status of a custom paint garage door that was ordered originally in June 2020. This door was ordered directly through WD and not a third party. The original door is defective (defect was found only after it was installed) and a new door was ordered in February 2021. It’s now January 2022 and no one can give us an estimated date of delivery. It is also impossible to get through to anyone beyond customer service as that is the only contact information that can be found and no one addresses complaints left on social media.
January 18, 2023
Donald Jennings
Average rating: 1 out of 5 stars
I ordered two Wayne Dalton garage doors through Lowes October of 2021 and am still waiting to have them installed. After numerous errors on the part of W-D to fulfill their end of the transaction they have lacked any sense of urgency to rectify the situation. Are they the only garage door supplier in the US? Because they act like it. Here is the play-by-play...
After waiting the 90 days for delivery first stated by Lowes I found out that W-D did not even start building the doors because they had not done a site inspection (they never contacted me to arrange the inspection, nor informed me such an inspection was needed). The inspection happened in April of 2022 and I was told the wait time was now 120 days to build the doors. The doors shipped to the installer in October 2022. The installer showed up and found out W-D put the wrong door springs in the box. I am now waiting for WD to ship the correct springs to the installer. new date for parts to arrive is 12/27/22.
December 12, 2022
HU-764838690
Average rating: 5 out of 5 stars
Wayne Dalton installed our door in July. They did an awesome job! The installer was awesome. Answered all our questions and explained everything! The door is extremely quiet and we
Love it! Thank you so much for a great company.
November 16, 2022
Patti Hudson
Average rating: 1 out of 5 stars
I originally ordered a garage door in February for $847. In June I called for a status only to be told that Wayne Dalton never received the order, yes I received a confirmation email. I was forced to cancel and reorder the door. The price had increased to $1080. Lowes helped me reorder for original price. 2 hours later Wayne Dalton canceled order claiming the door was on backorder. Managed to get the door reordered for a 3rd time, received confirmation email and estimated shipping date email. Called to confirm door had shipped. Wayne Dalton said the order was canceled because they “do not ship to store.” When I pushed the issue they claimed that I canceled the order. Now they are telling me to reorder for the 4th time, current price $1388.54. 3 strikes and you are out Wayne Dalton.
September 19, 2022
HU-106928601
Average rating: 1 out of 5 stars
We have had the most HORRIFIC EXPERIENCE with this company! DO NOT ORDER FROM THEM!! We waited OVER A YEAR for our door and then were told that it had been hijacked by the installer until ransom demands were met!! I could go on and on! Finally we were told that the higher ups were washing their hands of our situation and to get a refund from Lowes! Absolutely PATHETIC!! WE NEVER GOT OUR DOOR!!
May 12, 2022Last modified:May 12, 2022
HU-512114366
Average rating: 1 out of 5 stars
I have the same problems as everyone else on the list. Do not buy from them unless you just don’t care if or when you will get your door. I also have been lied to about when door was shipped. Let this company go out of business because they it’s apparent they reAlly don’t give a rats butt about the customers!
March 29, 2022
Anne M Najera
Average rating: 1 out of 5 stars
This company is a joke. Ordered garage doors in June, paid in full. Was told today, December 17th, that they will not make nor install our doors. Repeated attempts to contact company in between failed.
December 17, 2021
HU-405072841
Average rating: 5 out of 5 stars
INCREDIBLE SERVICE. EDWARD (?) WAS A WONDERFUL REPRESENTATIVE FOR 'WAYNT DALTON' COMPANY. NEW TENSION SPRING INSTALLED WITHIN AN HOUR THEN GONE!!! THE BEST. NOW, IF ONLY GENIE WILL RESPOND TO MY EMAIL?!
December 14, 2021
Beathard-Aldeen Construction LLC
Average rating: 1 out of 5 stars
I have now had my doors for 2 weeks. They failed to deliver the locks for the doors and said they would ship them. They also delivered 7 foot tracks for an 8 foot door. They will not return my calls. I am a builder building multiple houses at a time. How hard is it for an individual homeowner to get service?
December 5, 2021
HU-305090361
Average rating: 1 out of 5 stars
Bought a garage door in June 2021 was lied to about when the door was shipped by customer service several times. Door arrived Oct 2021 and was missis the torque master. They said 2 to 4 weeks longer to get missing parts and it was Wayne Dalton's fault. You would think that would make it right. If you order from them need at least 6 months to get your door and don't expect any type of customer care. They don't care.
October 22, 2021
Back to Navigation
9 Ideabooks
Contact Wayne Dalton Garage Doors
Find Garage Door Sales & Repair Companies to Help Get the Job Done
Tired of reading all the DIY tutorials? We are here to help. With over 1 million home professionals on Houzz, you’ll easily find the trusted Garage Door Sales & Repair Company for your next project in Lewisville,, TX.
Read Reviews from Lewisville, Homeowners Like You
Read homeowners reviews before hiring the Garage Door Sales & Repair Company to help with your project in Lewisville,. If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion.
Easily Contact Trusted Garage Door Sales & Repair Companies
If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever. From one simple dashboard, you can manage all the Garage Door Sales & Repair Company quotes you got.
Garage Door Repair near Lewisville
Addison Garage Door Repair · Colleyville Garage Door Repair · Coppell Garage Door Repair · Corinth Garage Door Repair · Farmers Branch Garage Door Repair · Hurst Garage Door Repair · Prosper Garage Door Repair · Southlake Garage Door Repair · University Park Garage Door Repair · North Dallas Garage Door Repair
Professional Categories in Lewisville
Lewisville Fireplaces · Lewisville Glass & Shower Door Dealers · Lewisville Handyman · Lewisville Flooring Contractors · Lewisville Kitchen & Bath Fixtures · Lewisville Lighting · Lewisville Paint & Wall Coverings · Lewisville Siding & Exteriors · Lewisville Solar Energy Systems · Lewisville Staircases & Railings
5 Comments