Kinsman Garden

In the past I had no complaints. This year I ordered 3 16” Pamela Crawford side basket planters with holes like I’ve done the past 7 years. They were ordered January or February. By March I hadn’t received them so I called. Informed they were on back order. They still didn’t come so I called again. In mid April they arrived. My bad I didn’t open it. It was Alta’s record year of 903” of snow so I wasn’t into gardening. When I opened them in May they’d sent me the wrong basket liners and it was too late to return cause it was beyond the original January date. So I’m stuck with $70 of basket liners I cannot use. No one will return my calls. I did receive a letter saying they can’t get the item. Why did they jerk me around for 5 months? I could have tried 2 other places. Very unhappy with their customer service and I won’t order from them again. They are very expensive but it was worth it to get the product and quality service. Looks like neither one is available now!